4-Star Hotels in Gansu, China

We had a nice stay there. Hotel is located near drum tower. Convenient to walk around to the food area. The receptionists are helpful and courteous. Breakfast is quite good and healthy for people who don’t like local spicy food. Room is clean.

The room was clean and well-equipped. However, the front desk service was just average. When I booked through Trip.com, there was supposed to be an upgrade, but the staff member seemed to have overlooked it. After I pointed out the issue, they paused for a moment, then spent a long time looking for the order, only to say that all rooms were full. Yet, Trip.com clearly showed available rooms. It was only after I threatened to contact Trip.com that they reluctantly said they'd make a room available for me, without a hint of apology, just annoyance at having to make the change. This incident left a really bad taste; it was clearly their mistake, but they made it seem like I was trying to get something for free.

I found this hotel through a ranking, and since it was the off-season, it was absolutely excellent value for money. My flight arrived early due to the weather, and the airport pickup driver had to wait for over an hour, which I felt bad about, but the driver was very polite. The hotel is newly renovated, and the room's smart home system is very convenient, controllable by voice. The night market is within walking distance, and Dunhuang Bookstore and Sanju are right next door. The Dunhuang night market is the cleanest and most well-organized I've ever seen, and the food is especially delicious. This is a city full of warmth; everyone I met was incredibly hospitable, whether it was the hotel staff, the people at the night market, or just random people on the street. This made me feel completely at ease as a stranger traveling in Dunhuang. Many thanks to the people of Dunhuang.

During my New Year's Day trip to Zhangye, I chose to stay at the Zhangye Puyue Hotel for two nights, and overall, the experience was great. Here are a few points I can share for future travelers: 1. The hotel is very close to Zhangye West Station, just about a 5-minute walk after exiting the station, which is very convenient. They also offer late check-out, allowing you to return to the hotel to pack your luggage after morning sightseeing, so you don't have to carry everything with you. 2. The hotel's living environment is good, with clean and tidy rooms. Despite the low outdoor temperatures in winter, the hotel's interior was warm and comfortable. 3. The staff at the front desk and restaurant were friendly. Check-in and answering questions were handled promptly and efficiently. They also provided useful information for our stay and exploration. In the mornings, when entering the restaurant, they would greet us warmly. The food selection included some Northwestern specialties, and the beef noodles were particularly delicious. 4. As for the city of Zhangye itself, all the attractions and scenic spots are quite unique. The mountain landscapes, canyons, and temples are distinct from those in the inland plains, and they are especially stunning and magnificent in winter. When I have time off work, I'd love to come back to experience Zhangye in summer or autumn, and I'll definitely stay at the Puyue Hotel again!

The room was newly renovated and looked quite comfortable. For the price, to get accommodation in this location, with rooms of this quality, a rich and delicious breakfast every day, free shuttle service to and from the station, and a complimentary shared tour for the West Line day trip, it's simply an incredible value. However, I was a bit unlucky with my stay this time. In the first room I checked into, the window seemed to lack soundproofing. The weather was cold, and the air conditioning was off, so the room became increasingly stuffy. Also, the ceiling would make a 'thump, thump, bang' sound every now and then. The 'bang' was so loud that even with in-ear headphones on and listening to music while trying to sleep, I'd be startled awake. It's also possible I was too tired and overly sensitive to sounds. I couldn't sleep until early morning. Thankfully, the front desk was willing to move me to another room even at that hour. After switching rooms, it was much better – much quieter and not as stuffy. I had a comfortable stay after that!

The service was excellent, and the room was clean and hygienic. Parking was convenient, and it's very close to Zhongshan Bridge and Zhengning Road Food Street, both within walking distance. The breakfast was rich and very good. I'll definitely stay at Mercure Zhengning Road again next time I visit.

The price-performance ratio is truly excellent. For a budget hotel costing just over 100 yuan, the service and attention to detail are exceptional. The bed is soft and comfortable, there's a bathtub, and the bathroom has sliding doors on both sides, allowing for an open or private experience. The towels are comfortable, the room is quiet and clean, and there are plenty of charging ports. Even if clothes left in the laundry room aren't dry in time, a staff member will help dry them and bring them to the room, ensuring I get a good night's rest. The breakfast is also good, with no substandard or half-hearted ingredients. All the details meet the standards of a hotel costing just over 300 yuan. I would definitely stay here again.

This was the second Mercure hotel on our trip, and overall, the facilities were quite good. **Facilities:** The hotel is well-equipped. The lobby is clean and bright. As expected from an Accor property, the decor style and design elements are largely consistent. What truly stood out was that on each floor's common area, right outside the elevator, there was a row of complimentary bottled water. This is quite rare in other hotels and very convenient for guests to grab. Breakfast is served on the 21st floor, offering a panoramic view and a great sense of openness. On another note, staying on the 14th floor, the water pressure was a bit low, and the shower felt like it didn't have enough flow. **Hygiene:** The room's cleanliness was generally acceptable, but I found a long hair stuck to a tile in the bathroom. It felt like the cleaning wasn't thorough, which was a bit off-putting. Also, there was a small tear on the bed linen. I'm not sure if it was an oversight, but ideally, it should have been replaced. **Service:** The hotel's front desk manager took my feedback very seriously. Afterwards, they even proactively called us to inform us that the issues had been rectified. This was truly excellent.

My recent stay at this hotel was truly exceptional! Its location is very easy to find, with navigation leading directly to the hotel entrance, and complimentary parking is a huge plus. The front desk staff were warm, enthusiastic, and patiently answered all our inquiries. Our room was spotlessly clean, and the bathroom had no unpleasant odors. The space was generous, and the layout was practical. Plus, there are numerous fantastic dining options nearby. It's perfectly situated for both business travelers and tourists, being close to major attractions and very convenient for getting around. I wholeheartedly recommend this hotel and will definitely choose it again next time without a second thought!

Facilities: Everything you need is there, and the room is very spacious. Cleanliness: Very clean, cleaner than many large hotels. Environment: Convenient for travel, very close to Dunhuang Night Market, within walking distance. Service: The receptionist and restaurant staff were very welcoming. Aunt Wang in the housekeeping department was very helpful and proactively inquired about our needs. Thumbs up! 👍