4-Star Hotels in Gansu, China

This stay exceeded my expectations; I was very satisfied overall. The hotel's location is convenient with free parking, making it easy to get around and dine out. The room was clean, tidy, and well-lit, with soft and comfortable bedding. The soundproofing was also excellent, ensuring a high-quality rest. The front desk service was warm and professional, and check-in was efficient and quick. The staff were gentle and polite, showing thoughtfulness in every detail. The hygiene, facilities, and service were all top-notch, offering great value for money. It's an excellent choice for any trip, and I'll prioritize staying here again next time. Highly recommended!

The newly renovated room was incredibly stylish. The desk and partition were integrated seamlessly, and the sink, bathtub, and toilet were all separated, providing excellent privacy. I particularly loved the washbasin's unique material – water drops created a lovely chime. A room of this size in Japan could easily be two separate units! The mini-fridge was very handy for storing food, which was a lifesaver for our early 8:45 AM slot at the Mogao Grottoes Digital Center. The outer walls were 48 bricks thick, providing great earthquake resistance and insulation. They also had all the amenities, including a smoke escape mask, razor, and bath liner. The pick-up and drop-off service was an added bonus. The 9th-floor restaurant terrace offered fantastic views. A special shout-out to Xiaodai, who arranged our airport pick-up. After booking our flights and hotel on Ctrip, I confirmed the pick-up with the hotel. On April 2nd, flying from Chengdu to Lanzhou, then Lanzhou to Dunhuang (with a stopover in Jiayuguan), our flight was delayed three times due to strong winds. Xiaodai kept in constant communication with me, even confirming again when we were pushed back and taxing in Jiayuguan. We finally arrived 4 hours late. The moment I turned on my phone after landing, I received a message from driver Mr. Wu, who picked us up smoothly and got us to the hotel. Following Xiaodai's advice, we left at 7:50 AM for the Mogao Grottoes Digital Center, making it to the 8:45 AM first show. We then successfully got tickets for our desired special grottoes and visited all the open areas of the Mogao Grottoes. On April 4th, I went to the front desk to ask about the bus to the airport and happened to find Xiaodai on duty. She told me they could arrange a drop-off. When I gave her my room number, she recognized me from our earlier pick-up arrangements. My interactions with Xiaodai showed me the hotel's excellent service, with attention to every single detail. If 10 is the highest score, I'd give them a 12. Dunhuang is a place you'll want to visit more than once or twice.

This B&B in Mingsha Mountain truly captures the romance of the desert. 🌌 I thought desert accommodations would be just okay, but I was blown away by the backyard. The expansive space felt like a secret hideaway, completely capturing all the joy I had in Dunhuang! After a day of fun at Mingsha Mountain, come back and continue your fun in the backyard. Play in the sand right at your feet. If you're bringing kids, they can spend an entire afternoon in the sand. The best part is the backyard pool! In the evening, soak in the water and watch the desert sunset. The setting sun paints the sand a golden red, and every photo you take is cinematic. 🌇 At night, it's even more stunning! In the light-pollution-free courtyard, grab a small stool and lie back to gaze at the stars. Even your breathing slows down... The room itself is a true lover of detail!!! Smart lighting, air conditioning, and curtains respond to calls. A minibar and humidifier are also included. Coming back from a tiring day, it's incredibly comfortable to lie back. When you're not rushing, spend the whole day in the backyard. Playing in the sand, swimming, picnicking, stargazing... It turns out slow living in the desert can be so enjoyable!

Overall, I'm giving this hotel five stars, but it's not for everyone. This place is for people seeking a slice of life...It promotes a slow pace and to really understand the hotels value you need to actually spend time there. Also looks really ideal of families - lots of area for kids to roam without getting into trouble. If you just want a bed to crash in while spending most of your time outside, don't stay here. Also if you want the most Instagrammable hotel around? Yes, book it. Pros: Amazing view, super peaceful. The layout feels like a camp you walk out and you're right in the common area, easy to relax. I came back late one night and heard absolutely nothing for a long time. Service is genuinely 5-star; they really care about your experience. Some previous reviews mentioned they staff attitude is bad - I confirm this is either fixed or incorrect. Maybe I don't expect people to pamper me 24/7. There are plenty of staff and if you chat to them or make a request they will 100% help. Rooms are cleaned well. Some previous reviews said the aircon was bad, but mine worked great, and hot water never ran out, temperature is easy to control. Also, people said no food delivery - wrong. I got delivery even during a sandstorm, no issues. Taxis and Didi come to the hotel fine, about 12 kuai from the center. Cons: The bathroom is extremely small. If you're over 177cm / 73kg or have a broad build, I can't recommend you stay here. I kept bumping into walls, and the shower curtain stuck to my skin mid-shower – my biggest letdown. The room gets hot, stuffy, and smelly if you turn the aircon off during summer days. I made that mistake once. I'd suggest the hotel install sensors to manage temperature or air out rooms when guests are out. Breakfast is simple – looks and tastes fine, but gets repetitive and you can't choose from a menu.

The Trip.com listing name does not match the actual hotel name, which created confusion on arrival and with food delivery throughout the stay. The taxi dropped me at the building but the ground floor is a restaurant, with no clear hotel entrance. I messaged the hotel on WeChat asking for directions. They replied that someone would come out to meet me. I waited fifteen minutes with no one arriving and no further response, despite repeated follow-up messages, before they finally sent written directions, which is what I had asked for in the first place. The room did not match the listing photos. It was significantly smaller than advertised, with barely enough space to open a suitcase. The window did not close completely, letting in constant street noise from buses and traffic. The walls are extremely thin. Neighbor noise and door slamming were audible at all hours, and passing buses caused the room to vibrate. I had requested a quiet room. Front desk communication was inconsistent. Staff do not speak English, which WeChat is meant to bridge. When a food delivery was not loaded into the delivery robot, I messaged the front desk and waited fifteen minutes with no action. I went down and found the food sitting behind the reception counter while two staff members chatted nearby. Sustainability is not a consideration. Every item, including towels and the robe, is individually plastic-wrapped. Positives: Comfortable bed Strong, consistent hot water in the shower AC functioned well Generous in-room amenities (water, coffee, tea, slippers, scale), replenished daily Housekeeping staff were friendly and professional A 90-minute late checkout was granted without issue The room size, noise levels, and service gaps prevented this from being a comfortable stay.

After a trip to Northern Xinjiang with friends, we stopped by Dunhuang. I booked the Dunhuang Zhongzhou International Hotel based on Ctrip's hotel rankings. After checking in, I just had to praise the hotel's service; it feels like every staff member embodies a service-oriented mindset. The hotel offers airport/station pick-up service, and after making a reservation a day in advance, a hotel staff member quickly got in touch. Upon arrival at the airport, I easily connected with the pick-up vehicle and arrived smoothly at the hotel. During check-in, a staff member thoughtfully offered us tea. On the evening of our check-in, we could enjoy a complimentary bowl of noodles at the hotel restaurant, which was perfect for dinner since we arrived quite late. Additionally, the hotel offers a free 'Late Night Porridge' supper from 9 PM to 11 PM for guests who need it. The room was clean and tidy, with plenty of bottled water. Each room comes with a foot bath bucket, and the bathroom has two large rolls of toilet paper, unlike the smaller ones found in other hotels. Plus, the bathroom is equipped with a laundry basket and a convenient drying rack. The hotel also has a free laundry room, which is handy for travelers. We stayed for two days and happened to experience a sandstorm, so the washing machine came in very useful when we got back in the evening. The hotel's location is convenient; it's not far from nearby attractions and the night market, and taxis are easily accessible. The hotel's breakfast is also excellent. Guests can purchase breakfast vouchers for 30 RMB if needed, and staff members always greet you promptly when you arrive at the restaurant. During check-out, the front desk staff proactively helped push our luggage to the hotel entrance and waited until our taxi arrived and we got in before leaving. I've already recommended this hotel to friends and will definitely stay at Dunhuang Zhongzhou International Hotel again on my next visit to Dunhuang.

We are impressed with the hotel. Whatever we write, it will still be not enough, because it is a real jewel in every aspect. The room was luxuriously furnished and extremely cozy. Inside there is everything you need for a perfect and comfortable stay and rest. Even the smallest details, both functional and aesthetic, have been considered. There were snacks and water in the room as a compliment from the hotel. On the 5th floor there is a self-service laundry room and dryer available to guests. The cleanliness is perfect. The breakfast is rich and has both European and Asian offerings. The location is very convenient. There are many restaurants nearby, and the beautiful central part is also within walking distance. We are grateful to the entire staff for the excellent service and kind attitude. Every single person of the team does his job perfectly well. The only thing we regret is that we did not have more time to enjoy this wonderful place. We wish the entire team health and good luck. Always be so kind and keep this high level service.

There were a lot of people in the hotel lobby on the night of check-in. The front desk said that they had received a study tour group of 500 people, which delayed the check-in time. To express their apology, the front desk gave me some souvenirs and promised to take me to the night market in the evening. They were really sincere and I could see that the service awareness came from the heart and was not forced through training.

The room was spacious and cozy, with all the amenities and furnishings being complete and exquisite. The hotel staff, both at the front desk and behind the scenes, were polite and always greeted us with a smile. They were highly responsive to our requests, promptly addressing and resolving any needs we had. The breakfast, in particular, was delicious and offered a wide variety of choices. It felt like enjoying a high-end, star-rated hotel experience at the price of a regular hotel. My overall experience and sense of satisfaction were greatly enhanced. I'll definitely come back again.

I chose this hotel for my trip, and the room was thoughtfully furnished. The twin beds were very spacious, and two adults could comfortably stay in one room. The bedding was clean, pure white, soft and gentle on the skin, and provided just the right amount of support. After a long day of business travel, I could fall asleep immediately. The upholstered headboard was a thoughtful touch, preventing discomfort when using my phone at night. The placement of power outlets and switches was also very convenient, making charging and controlling the lights easy. The hotel's attention to detail was evident; the throw pillows and bed runner were stylishly coordinated, not the generic hotel furnishings, but rather a comfortable and inviting touch. There was also a lounge chair by the window, perfect for relaxing in the afternoon sun or enjoying a cup of tea. Cleanliness was impeccable. The sheets and duvet covers were spotless and odorless, the floors and surfaces were impeccably clean, and the bathroom was spotless and tidy, giving me peace of mind. The staff were also very attentive, checking me in quickly and patiently answering any questions. Overall, the service was excellent, making me feel very comfortable. It's very close to the museum and Crescent Lake, making it very convenient to get around and providing a great experience. Whether you're traveling for business or leisure, I highly recommend choosing this place!