Brilliant hotel! Central location, parking near by and helpful with locations and maps. The room was excellent, super clean, modern, tea and coffee facilities. Cocktails on the bar with snacks in the evening was lovely. Breakfast was fab! Kids loved the make your own waffle station! Definitely recommend this hotel! No faults at all!
This is a very old hotel with well-maintained facilities. The most important thing is that there is a Christmas market and an ice skating rink downstairs, which the children love very much. The taste and service of the restaurant in the market are very good. The Christmas atmosphere is very good. The hotel is next to the Carrefour supermarket, which is very convenient for replenishing snacks and fruits. It is just that you need to take a detour to get a taxi to Antwerp Central Station. If you don't need to take a taxi with your children, there are actually buses and subways downstairs, which is very convenient. You must stay here again when you come to Antwerp
I strongly recommend this hotel to my friends with reasons below.
1. Location is super convenient. Within 5 mins from Central station, good access to major spots by tram or walk.
2.Price is super reasonable via Trip com.
3. Room was very clean and entrance hall looked luxury.
4. Every hotel staff is kind and nice.
Thanks for giving a great experience to my first trip to Belgium.
Very nice. Couldn’t ask for more. The staff were very friendly and helpful. The room was new and modern and was quite clean. Nothing to complain about really.
A beautifully presented hotel but the area felt a little dirty. Straight across from the train station with transport galore right outside (tram, metro, bikes, scotters and more!) Chinatown next door and the zoo as well however this area feels unloved and dirty. Walking down towards Meir and onwards to Grote Markt you see the real Antwerp with beautiful ornate buildings, markets and shops. Nighttime is when the whole place feels magical. The hotel room was clean and comfortable in size. Bathroom was lovely and the beds were fairly comfortable but the room was hot. The tv casting didn’t work and we could get any of the uk channels which was disappointing. The gym is ok - not massively well equipped and the pool is so cold. Sauna and steam good although not that hot in either. Recommend as a one night pit stop but wouldn’t want to be there for longer than a couple of days.
It was great! The room is beautiful, clean, modern. Good cosmetics, everything is neat and pleasant. I really relaxed in it.
Right at the beginning of the shopping street, next to the train station and the flix bus stop. 24-hour check-in.
A solid 5. The only thing I would recommend is replacing or adding a full-size mug for tea/coffee to the room. Now there is only a small one like for espresso.
This place is conveniently located near Antwerp Central Station, which is super handy if you have a lot of luggage. You don't have to drag your suitcases around to different hotels; I stayed for three consecutive nights and could easily take the train to visit Ghent, Bruges, and other attractions. The breakfast spread was varied and plentiful, and there are tons of dining options nearby, especially a concentration of Asian restaurants. Compared to similar hotels, the value for money here is quite high.
11868882****This place is conveniently located near Antwerp Central Station, which is super handy if you have a lot of luggage. You don't have to drag your suitcases around to different hotels; I stayed for three consecutive nights and could easily take the train to visit Ghent, Bruges, and other attractions. The breakfast spread was varied and plentiful, and there are tons of dining options nearby, especially a concentration of Asian restaurants. Compared to similar hotels, the value for money here is quite high.
GGuest UserBrilliant hotel! Central location, parking near by and helpful with locations and maps. The room was excellent, super clean, modern, tea and coffee facilities. Cocktails on the bar with snacks in the evening was lovely. Breakfast was fab! Kids loved the make your own waffle station! Definitely recommend this hotel! No faults at all!
CCindyTsangThe reason of booking this hotel was because of the modern and cool room design and its swimming pool.
However, the stay was bad. We stayed for three day, and didn't required for the cleaning service until day 3 morning.
And the unexpected sittuation happened. We had missing items on my cosmetic and massage products and tools.
We did contact the hotel for the investigation, but they did not do any investigation and only said I will be upgraded with breakfast for the next day.
The swimming pool needs to be booked before going, but actually no one managed and controlled the number of people using the pool.
It starts to get crowned for more than 12 people. The towels were on every sun bed, even no one was using them.
The check-in was not smooth and fast. It took an hour to access the room. I was charged the city tax two times, one prepaid online, another time on arrival.
Then the front desk requested me to send a formal email to enquire the hotel about the over charged of city tax, then the fee was waived at once in 15 minutes later.
The room key did not work with the first room then I was given a new room key for another room 15 minutes later
There were no chair / stool for the customers at the check-in desk, and the check-in process was so long and tiring.
I was not happy with my stay.
RReal.MeiVery nice. Couldn’t ask for more. The staff were very friendly and helpful. The room was new and modern and was quite clean. Nothing to complain about really.
CChristianThe hotel is in an excellent location if you are working at the conference centre a Room with a Zoo, you have to walk one minute across the square.
I ate twice in the restaurant, both times the food was mediocre (too much tomato sauce on pizza, very strange and poorly made carbonara with pasta that was dry due to being put under the grill). The breakfast was also extremely basic for 20 euros a day, one day the baked beans were empty the whole time I was there, several days most of the cherry tomatoes were wrinkled. The juices were nice and the bread was fresh.
Overall, the staff seemed slightly poorly coordinated in ensuring someone was available at the bar and reception. The bar was frequently unmanned, and the reception was as well, it seemed like sometimes bar staff were spending time with friends.
In addition, the bathroom in my room smelt, from the day of arrival.
Overall the location is good and it seemed relatively clean, but the rooms are small, I would not eat here, but the bar is suitable for a drink.
PPiloyan3000It was great! The room is beautiful, clean, modern. Good cosmetics, everything is neat and pleasant. I really relaxed in it.
Right at the beginning of the shopping street, next to the train station and the flix bus stop. 24-hour check-in.
A solid 5. The only thing I would recommend is replacing or adding a full-size mug for tea/coffee to the room. Now there is only a small one like for espresso.
MMils CandyskinsThe hotel is very central and a short walk from the main station and street filled with restaurants and bars! We enjoyed staying here so much , we extended our stay! The hotel is nice and clean and has the necessary amenities. It is a short walk to the historical old town.
CChris928The hotel is located in an average location, about 15 minutes walk from the station
The room has a kitchenette for easy use
It's quite convenient
No room cleaning service during stay
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