5-Star Hotels in Hawaii, United States

A well-regulated resort hotel with first-class facilities and service. It doesn't feel too good, because it is all self-service~ There are many swimming pools, and there are beach pools. The waves are big. You can't go to the sea. The room is large and the laundry room is fully equipped~ The experience is good. But in February, it is not recommended that everyone come, affecting the experience, the weather is not good, the wind is strong, there is rain~

The room facilities and scenery can be said to be top-notch in Hawaii, but the hotel service is incredibly bad. The front desk staff was arrogant and rude (I don't know if it was racial discrimination). They did not inform me of the credit card authorization when I checked in, and charged 2 authorizations of 400 and 700 US dollars. The money has not been recovered yet. When I checked out, I needed a shuttle bus to go to the villa to pick up my luggage. I called for 25 minutes but no one answered. Later, I called the room service staff to call the shuttle bus. There are 2 restaurants in the hotel. The service staff in the light meal restaurant is relatively friendly, while the service staff in the formal restaurant is very rude. You have to pour water/wine by yourself. After the appetizers, the champagne was not served. I suggest that babies who can't stand being bullied should not go there, because they will really be bullied by the staff inside. Also, the snacks in the room minibar are expired.

I stayed here for 3 nights during my trip to Waikiki. It's a bit far from the main bus routes, so it's best suited for those looking to relax and take it easy in Waikiki. Among the hotels in Waikiki, this one stands out as being exceptionally new, which made for a very comfortable stay. Here are my thoughts: **Pros:** * The room was clean. * Even on a lower floor, the view was good. * Housekeeping was excellent. * Free morning coffee was available. * It came with a kitchenette. **Cons:** * The water pressure was a bit weak. * Due to ongoing renovations, the elevators took a long time, and some facilities were inaccessible. * The front desk/lobby area felt a bit underwhelming (possibly due to the renovations?). * The pool lacked a resort-like atmosphere.

We stayed in an ocean view room. It was very close to the sea, and the view from the lanai was absolutely stunning. I think it was one of the ocean view rooms with the best views, being so close to the ocean. I'm very grateful that we were allocated this particular room. The housekeeping staff were also very friendly and pleasant, which made our stay enjoyable. The location was also excellent, close to the Duke Kahanamoku statue in the heart of Waikiki. The only downsides were that there was no explanation about the resort points we were supposed to receive as part of our stay. Also, we booked three rooms for six people, but due to their system, we could only process payment for one room at a time. This meant I couldn't use the same credit card for the second room and had to scramble. I'd recommend bringing enough credit cards for each room you book. These two minor issues were a bit disappointing, so I deducted one star from the service rating.

The Four Seasons Hotel really lives up to its reputation. The overall service is very good, and the room layout is also great. The swimming pool in particular is very impressive. However, I feel that the service for foreign tourists can be more detailed.

I had seen a lot of negative reviews on various platforms before, but I didn't experience any of those issues myself. 1. I checked in earlier than the official time. The front desk staff was very friendly and explained that my room was still being cleaned, so I couldn't check in immediately. I left my luggage and went out shopping. While I was out, the hotel called to say my room was ready, which was earlier than the standard check-in time. 2. I discussed my room preferences with the front desk, and I was pleasantly surprised when I got to my room. It felt much better than what I had booked.

The view of the hotel facing the sea is very beautiful, and the view of the Makai golf venue next door is also beautiful. The hotel windowsill can look at the sea, and many people surf every morning and evening. Valet parking and resort fees need to be paid to the hotel separately, but are good value for money. The device is indeed out of date, it is still the charger for iphone4, but you can go to the supermarket in Princeville Center to rent a DVD. Soak in the hotel and don't want to go anywhere.

This is my second stay at this hotel, the first being during the Chinese New Year in 2024. I'll skip the pleasantries and get straight to it: this time was quite disappointing. I booked a sea-view twin room for 4 nights, and at several thousand yuan a night, it wasn't cheap. However, the shower was uncomfortable every evening. There was no hot water at all, and I had to let the cold water run for at least ten minutes before it slowly started to warm up. Plus, the water pressure was very low, which was really unpleasant. I couldn't wait to check out before leaving this review. I hope my feedback is helpful to others.

Loved the pools (they are huge and all connected) and the breakfast buffet is delicious. Everything is beautiful around the hotel, the ocean views and the sunsets are marvelous. The hotel is really nice and the staff is so friendly. the rooms are clean and spacious, and the hotel is really near from the Wailea shops where you can find everything (there is an ABC store there)… We loved it!.

The hotel is located on the hill, below is the golf course and the beach. Compared to the four seasons that live below the beach, I think the sunset is more beautiful at the Wailea Hotel. In addition, it is very convenient to go to the beach to have a hotel Tesla. Because it is an adult hotel, it is strongly recommended that couples without children come here. The overall garden of the hotel is very beautiful and quiet. The overall service of the hotel is also very thoughtful. The front desk is warm and the hotel can be called golf. Car transfer, live here, no regrets