5-Star Hotels in Hawaii, United States

A well-regulated resort hotel with first-class facilities and service. It doesn't feel too good, because it is all self-service~ There are many swimming pools, and there are beach pools. The waves are big. You can't go to the sea. The room is large and the laundry room is fully equipped~ The experience is good. But in February, it is not recommended that everyone come, affecting the experience, the weather is not good, the wind is strong, there is rain~

We had a glitch with checking in on arrival but after they sorted this and compensated us for the mess up i couldn't fault this hotel. The rooms are clean and comfortable. The position is perfect as are the phenomenal views. We had an ocean view so sat on our balcony every night to watch beautiful Waikiki sunsets We were provided access to the longboard room which provided a great breakfast and in the evenings drinks cheese and dips snacks and pasta the service here was fantastic Amenities are fantastic. Great gym and included yoga and plates sessions. Activities also available but we ran out of time for this I highly recommend this amazing resort

Kona Village is just the best! When we arrived we were taken on a cart tour of the resort by the bellman Shanen, who dropped us off at “Hale 1” - one of only two legacy hales. At our first turndown service, the housekeeping staff left an entire collection of 7 refrigerator magnets. The outstanding service continued at the activity shed Kilo Kai, where one day Cam took us out on a private snorkeling expedition and the next day ‘Pu took me out canoe paddling and set me up on a stand up paddle board. We attended the Island Roots dinner the night of our arrival - the food was excellent and we were all seated at one table so the interactions with the other guests were easy and pleasant. Staff members Jose and Daniela dined with us, as if welcoming us to their home. We were there to celebrate my wife’s milestone birthday, and when we arrived at our room late that night they left a bottle of champagne and mini birthday cake for us. The pools and on site restaurants were great. All around excellent from start to finish.

The hotel is great, especially the thorough and fun cleaning service, which even includes dishwashing daily. The dryer was a bit dirty, but the washing machine worked well, and the sunny balcony was perfect for drying clothes, making it ideal for a vacation. I was also pleasantly surprised to find a handheld steamer, which made ironing very convenient. The hotel also lends out sun umbrellas and beach chairs, but the quality isn't great – a strong wind could easily blow the umbrella away. Free coffee is available on the first floor before 9:30 AM, and you can buy onigiri just a short walk away. The only thing to watch out for are two of the female front desk staff – one named Rachel and another who looks somewhat Chinese – they are quite mean. I'd recommend seeking out the male staff for easier communication.

The Four Seasons Hotel really lives up to its reputation. The overall service is very good, and the room layout is also great. The swimming pool in particular is very impressive. However, I feel that the service for foreign tourists can be more detailed.

No kidding, I've stayed at this hotel before, about eight years ago, and I had such a great experience that I decided to book it again this time. The hotel's location is fantastic; turn left for the beach and right for the commercial street. I opted for a sea-view room, and sitting on the balcony enjoying the scenery truly gives you that vacation feeling!

The view of the hotel facing the sea is very beautiful, and the view of the Makai golf venue next door is also beautiful. The hotel windowsill can look at the sea, and many people surf every morning and evening. Valet parking and resort fees need to be paid to the hotel separately, but are good value for money. The device is indeed out of date, it is still the charger for iphone4, but you can go to the supermarket in Princeville Center to rent a DVD. Soak in the hotel and don't want to go anywhere.

I can recommend this hotel. There are a lot of extra fees that you have to pay for example 37$ per day for a resort fee and 35$ per day if you want to park your car. So for 4 nights we ended up paying almost 400 dollars at the check out only for fees and taxes. Other than that we really enjoyed our stay. The location is great right by a beautiful beach where you can rent snorkeling gear (for free) and swim with fish and turtles! It also offers a lot of complementary activities and a good (although not amazing) breakfast buffet. All in all we felt very relaxed there and would come back.

Well it’s just time for a renovation at the Grand Wailea. All the little slides to connect each pool are closed. The Grotto spa is closed. Phone in the room didn’t work and keys stopped working on the first day for the door. With that said it’s still a nice place and can still have plenty of fun. If you haven’t been in a year or more, you will probably be disappointed. We normally go every year for at least one day and it’s slowly declining. The attached pic is considered ocean view just for reference.

The room is smaller than expected, and the suite has only one bathroom. The service is average, and the environment and facilities are very good. In short, there are not many surprises.