Moved here from the Novotel next door. The breakfast is basic Western fare, not a huge selection. For a suite with two rooms, the price is similar to two rooms at the Novotel, so it felt like a real steal. It has a single living room and three bathrooms. Being on a high floor, I have no reason not to stay here again.
I have had a few dining experiences at the restaurant on M Floor during breakfasts and dinners in a few occasions. I find the service there overall is good, however, with one exception that I would say that I encountered some discomfort at the egg frying section at breakfast time, at which I have to repeatedly asked for the same service I'd prefer and NOT the way they are used to. I thought I had to explain the same old over and over again when I showed people with high level of respect at all times which I find not nice and necessary in those incidents.
I stayed for 3 nights and enjoyed the hotel very much. It is conveniently located next to the major subway station so I could travel within town without being stuck in infamous traffic. I had a suite and it was tastefully decorated and had all the modern levels of comfort, including the smart light system and a stand alone tub. Since it was my birthday, I also was given a very delicious complementary cake to celebrate this occasion, along with a basket of fruits and Arabic coffee.
I would highly recommend staying at this hotel.
P.S. One note - I wish they had a concierge because none of the reception employees knew anything about the celebration of the Founding Day, not even the fact that the roads to the hotel were blocked by the police and it took extra 30 mins for the taxi driver to go around.
The hotel is quite new, stylish and comfortable. It is perfectly situated since it is close to the metro station which gets you in 30-40 mim to the airport .
Rooms are in a good condition. Breakfast is perfect. I especially liked the female gym for it's cleaness, quite, equipement and pool.
The Four Seasons Hotel Riyadh, although renowned for its standard, unfortunately leaves something to be desired in several aspects. When we arrived, the welcome was far from warm, which is disappointing for an establishment of this size. Fortunately, the room staff was able to compensate with their professionalism and impeccable service.
However, other aspects of the service were failing. At the pool, we were surprised to find that there were no staff to greet us and prepare towels, which is not up to the standards expected of a hotel bearing the Four Seasons name. It is crucial that these points are quickly improved to maintain the reputation of the establishment.
Guys at the reception and the concierge were kind and very professional. The location is perfect to reach any spot. Common areas very curated. Tha bathroom is huge. Room cleanliness can be improved.
I visited Al Faisalia Hotel for the first time for business trips. The clean facilities were so good, and I felt a little far from the place where women exercised. The staff are so friendly. In particular, Jahangir bellman is kind with a warm smile, so I want to visit again next time. I couldn't find a meeting place near the hotel, so I guided me to that place myself. Thank you so much! I wonder if Uber drivers couldn't find a hotel location.
Everything was wonderful, including cleanliness and good reception. The breakfast buffet was varied and delicious, and the massage service was more than wonderful.
Wonderful new hotel - super spacious room and excellent service!
Great
56 reviews
9.0/10
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