5-Star Hotels in Mazovia, Poland

Excellent hotel and location, but disappointing check-in experience. The hotel itself is beautiful, very comfortable and perfectly located. The facilities are excellent, the room was lovely, and overall the property definitely lives up to the InterContinental standard. Unfortunately, my impression was affected by the check-in experience. Check-in only starts at 3 PM, yet there was a very long queue and the process was surprisingly slow. After travelling, having to spend so much time waiting just to receive the room key was frustrating and not what I would expect from a five-star hotel of this level. Apart from this, I really enjoyed my stay and would happily return — I just hope the arrival experience can be better organized in the future

The design is superb, the hotel is worth visiting. It is also very convenient to go to the old town. The breakfast is also good, with many options, but the serving speed is a bit slow. Two disadvantages: the washbasin is a bit small, and the curtains are not light-blocking (recommended to change), which affects sleep.

This hotel boasts an unbeatable location right in the heart of the city center. All the major attractions are within walking distance, making it incredibly convenient for sightseeing and getting around. Downstairs, you'll find a hub of various dining options, so everything you need for food, drinks, and entertainment is right at your fingertips. The hotel itself is upscale and grand, with sophisticated and stylish decor. The rooms are spacious and comfortable, and the bedding is wonderfully soft, ensuring an excellent stay. It's perfect for both holiday getaways and leisure trips. Highly recommended!

The hotel is located in the heart of Oldtown and is nice. The rooms are very spacious, clean and the staff is very professional. The only thing is the rooms are big but awkwardly shaped- you have to go to the couch to see the TV and the overall layout of the room is not a conventional hotel. Other than that, the hotel has an old boutique charm.

The stay was nice overall. The staff tried their best to accommodate our requests, and the housekeepers were friendly despite having some difficulty communicating in English. However, there are some points that disappointed us: - There was bottled water labeled ”still water” in the room, but it was in fact sparkling. We had to call the front desk every day to get actual still water. -The kettle wasn’t working and actually gave my partner an electric shock. It could have ended very badly. -The shower water was either boiling hot or ice cold; there was no in-between, so we couldn’t enjoy a relaxing shower. - I know that the hotel values sustainability; however, I accidentally spilled some ketchup on the bed. I placed the card stating ”if you want the bedding changed, put this note on the bed,” but to my surprise, the sheets were not changed after housekeeping, and the stain was still there. - The heater/AC was VERY LOUD - And our biggest deception was the fact that the pool was closed and we didn’t get notified at all about it, we chose this hotel over another one because we wanted to try it.

The breakfast was good, and the service was nice. However, the bathtub was broken, and it took the hotel engineer a while to fix it. My room wasn't cleaned until 3 PM; it still hadn't been cleaned when I came back. Doesn't cleaning usually get done before 2 PM? It's very close to the park, so you can spend a long time exploring and interacting with the animals.

The room was great, and it's super close to the airport. I stored my luggage on the day I checked out, and the service was excellent.

1. Check-in The staff were very friendly and welcoming. They didn't check my passport when I left my luggage, which made me wonder if they'd hold bags even for non-guests. (Just kidding, maybe!) 2. Location Getting here by train is a bit inconvenient. There are only about two trains per hour to and from the airport, and it's a 12-13 minute walk from the nearest station to the hotel. The city center is also about a 10-minute walk away. I didn't use it, but there was a bus stop nearby, so bus travel might be more convenient. 3. Room The room was very spacious, clean, and comfortable. Soundproofing wasn't an issue. The Wi-Fi might be a bit weak, though. 4. Bathroom Both cleanliness and water pressure were excellent. There's a bathtub, so you can draw a bath and relax. Amenities included shampoo, body gel, and cream. I couldn't find a toothbrush, razor, or hairdryer in the room. (They might be available if you ask?) 5. Facilities & Services The gym was amazing! They had dumbbells up to 26kg, and plates including four 20kg plates and two 10kg plates. There were also machines for legs, chest, and back. It's quite rare to find a hotel gym with such a good selection of heavy weights. The breakfast buffet was also very satisfying, with an egg station and salmon, so it was easy to get enough protein. There was also a wide variety of fruits and desserts. 6. Staff The staff were consistently kind and smiled throughout my stay. The service at the breakfast venue was also very attentive. 7. Value for Money The location, which essentially requires using Uber or walking, is a slight downside. However, even taking that into account, the breakfast, gym, and room satisfaction were so high that I'd definitely want to stay here again.

The front desk staff were professional and friendly, and you can store your luggage for free (both early check-in and after check-out). We stayed on the 36th floor, which offered great views. The hotel's location right next to the central station is incredibly convenient for transportation. We were a party of two but were given two double beds, which made for a very comfortable sleep. There's a mini-bar in the room that costs extra (they pre-authorize 200 PLN at check-in, which is refunded if unused). If we ever visit Warsaw again, this will definitely be our top choice. Highly recommended!

Hygiene: Very clean, with turndown service, very clean Environment: Nice, next to the Presidential Palace, close to the old town, very suitable for a stroll Facilities: Old hotel, but well maintained Service: Very good, very fast service, arrives as soon as you call