5-Star Hotels in Otago, New Zealand

The service at this hotel was excellent; the staff were all very friendly, and the breakfast was the best, most varied, and most delicious we'd had since Christchurch. It seems the hotel is undergoing renovations, as there was a distinct smell of paint in the hallway, though the room itself was fine. The front desk is located by the lake, but the navigation system hasn't been updated yet. We arrived around 6 PM after dark, and the navigation led us to the street behind the hotel's old building. The hotel lobby offers complimentary wine, chocolates, and cookies at different times throughout the day, which was lovely to enjoy after an afternoon walk. However, there's one facility that definitely needs upgrading: the shower water pressure was extremely weak, and the water temperature was very unstable—either lukewarm or suddenly scalding hot. Overall, showering was very uncomfortable. Aside from the shower, everything else about the hotel was very satisfying 👍

Nestled in a valley just 20 minutes from Queenstown, this hidden gem is a hidden gem. The hotel rooms are very fancy, and there's even an open-air bathtub, an indoor swimming pool, and a spa. The value for money is truly excellent. Highly recommended!

Everything was great, especially waking up to the view of Lake Wanaka and the 'Lone Tree' across the lake. The autumn colors were vibrant and beautiful. If it were summer, there's even a swimming pool downstairs. I wish I could have stayed for a whole week! The room was spacious too. Perfect!

After getting off the long-distance flight, I emailed the hotel to check in and arrived a little late. The front desk was ready to welcome me early in the morning. The hotel is within ten minutes of the attractions and restaurants. The hotel staff is very polite. It was my daughter's birthday, and there was a small birthday cake as a surprise for my daughter. The hotel's little thoughtfulness has been felt by the guests. The only imperfection is that at about 7 o'clock in the morning, there should be a waiter to open the door, but we were still sleeping. I don't know the reason. I have informed the front desk of this matter and asked them to pay attention to this situation.

The lake view room was beautiful, with a private balcony where you could see the lake as soon as you opened the window. It was super convenient to take a jet boat from the hotel straight to town. The service was excellent too, highly recommend!

This hotel is a 10-15 minute walk from Queenstown center, offering a quiet escape while still being close to the action. Parking costs 10 NZD per day, which is worth it for the security. The hardware is top-notch, definitely boutique hotel quality. Breakfast is included and conveniently placed in the fridge and minibar area for self-service. The 'only' lake view is across a road from the lake, but the window view is still stunning enough.

This hotel is very close to the city center, making it convenient to go anywhere. There's also parking right outside the hotel entrance, which is great for travelers with cars. The rooms have a lovely artistic feel, and the outdoor spaces are also filled with an artistic atmosphere. I loved it!

I booked this hotel for the lake view. Although it's far from the town center, the hourly shuttle service makes it quite convenient. There's also a bus stop right outside the hotel that goes straight to the supermarket. However, crossing the road can be a bit scary as there's no traffic light and cars in New Zealand drive very fast. The pink yogurt cup at breakfast was delicious! The kitchen service was a bit inattentive; on the first day, they couldn't make a fried egg. But the reception and coffee were both great. The room facilities were good, and the bedding was comfortable.

This is the hotel I can't wait to write a review for. It is located near the Queenstown Botanical Gardens, outside the city center, and is quiet in the bustling city. I especially like the hotel's facilities and services: First of all, I called in advance to inform the itinerary, but I didn't expect that I would be arranged to check in early, which increased my time for sightseeing as I only had one day in Queenstown; secondly, the room is large, beautiful and smells good; the hotel not only provides free snacks and drinks, Nespresso coffee machines, triangular tea bags, and even milk is provided free of charge, but it is also the only hotel in New Zealand that provides toothbrushes and toothpaste; the TV channels are also complete, and you can watch Netflix, just say it's good or not; a small balcony overlooks the cherry blossoms and the night view of the town, just say it's worth it; happyhour provides wine; especially the front desk, enthusiastic, smiling, I feel very comfortable. I will choose to stay in this hotel in Queenstown for a few more nights on my second visit, so that I can visit the surrounding towns. I’m not good at translating above into English, but I do hope this hotel could keep providing superb and hospitalized facilities and I want to thank the staffs for their kindly and warmly permanence!

Good location within walking distance to the lake and the city centre. Friendly staff. Breakfast provided good choice of fresh bakeries, juices and additional hot dishes. Parking fee is a bit high considerably this is not a capital-city or financial hub.