5-Star Hotels in Otago, New Zealand

ECC is truly amazing. The interior design is incredibly stylish, the rooms are bright and spacious, and the aesthetics of industrial design are evident everywhere. I highly recommend it; it was a pleasant surprise.

Absolutely loved it! The room was huge, brand new, and super comfortable, with a fantastic view. It's a shame we only stayed one night; we could even see the Milky Way from the large terrace at night. Despite being close to the airport, there were no planes taking off or landing at night, so it didn't disturb our sleep at all. The hotel restaurant was also delicious, especially the massive lamb shoulder.

It was extremely frustrating to arrive at the hotel on a cold, rainy night only to find no staff at the front desk—I waited outside for half an hour. To make matters worse, the old-fashioned facilities made handling luggage quite inconvenient.

If you absolutely must stay here, choose the lake-view apartment. I didn't pay attention when booking. Firstly, the room was small, and secondly, there's nowhere to eat nearby except the hotel restaurant. I originally wanted to change my plans midway to visit Dunedin. I submitted a request to modify the dates on Trip.com two days before check-in, but I never received a reply. It wasn't until I asked in person on the day of check-in that they said it was possible, but they would charge us over 3,000 for one night. 🙄 I have to give Trip.com a serious bad review here. Initially, they said they would intervene if the hotel didn't respond by the deadline, but later they said that since the hotel's response deadline had passed, the original order would proceed. They didn't even bother with a superficial effort. When submitting the modification request, I noticed that we had pre-booked a lake-view room for three nights for over 10,000, but upgrading to a better room type later on was actually over a thousand cheaper. The only upside is the beautiful scenery. Everything else is a complaint. After eating at the restaurant, we wanted to go back to our room to rest, only to find that staff had entered the room to fix the air conditioning without any request from us. We'd been there for two nights and hadn't noticed any problem with the AC. The cleaning was also very perfunctory. The shower glass had too many gaps, so water always leaked everywhere, and when our wet slippers were thrown away, they weren't replaced. In short, don't expect to be treated like a guest when you come here.

Facilities: The resort has complete facilities, a good environment, and a large golf course. The hotel rooms are average, American style. Hygiene: The hygiene of New Zealand hotels is good. Environment: Really good! There are also many foreigners staying here, all of whom come to play golf on vacation. Service: Not bad!

After getting off the long-distance flight, I emailed the hotel to check in and arrived a little late. The front desk was ready to welcome me early in the morning. The hotel is within ten minutes of the attractions and restaurants. The hotel staff is very polite. It was my daughter's birthday, and there was a small birthday cake as a surprise for my daughter. The hotel's little thoughtfulness has been felt by the guests. The only imperfection is that at about 7 o'clock in the morning, there should be a waiter to open the door, but we were still sleeping. I don't know the reason. I have informed the front desk of this matter and asked them to pay attention to this situation.

For the hotel That they had everything we needed For the hospitality Every person you meet all to cheering with you and willing to help you Marcus help us to set up a nice tour which we enjoyed so much for Dart river experience

The location of the hotel is very close to the Skyline station, and just a few minutes walking to the very famous burger shop in Queenstown. In The room is clean and with a lovely view to see the mountains. The staff are very friendly and helpful. Thanks for providing such a beautiful place for us to stay in Queenstown.

This is a fantastic hotel with great engaging staff who show you around the hotel and explain everything when you arrive. The hotel provides drinks, milk tea and a coffee with a coffee maker in the the room. Downstairs there is a really nice hang out area with a complementary happy hour and tea, coffee and sweets. The decor is very moody and is unique from any other hotel I've stayed in. A huge amount of detail is paid to ensuring presentation is on point. There are nice views from most rooms and the location is nice and close to the middle of town. The only disappointment was $20 to use a carpark. That being said, there is plenty of on street parking if required.

The location of the hotel is really good. I was on a business trip for a week and chose to stay in a better hotel in town for the last two days. The service was also very friendly. However, I found a lot of body hair in the toilet when I got to the room. I don’t know why a hotel that costs 2,000 yuan a night would have such sanitary conditions. Apart from this, there are no major problems. It was a good stay! !