5-Star Hotels in Federal District, Mexico

A nice hotel with good location. Services were best. Sauna and stream are best. Breakfast is good too. Only minus is A bit noising if stay at the street side.

A great location with a very impressive lobby and facade. The room was nice although a bit small. Whilst the staff were mainly great, we were disappointed on a couple of occasions. Firstly, they took away our bath towels without replacing them. When we called down asking for towels they said they would send someone straight away however we never received them and had to dry ourselves with our robes. Secondly, we had to leave at 7am and asked if we could have something to eat a bit earlier. They were unwilling to organise anything. Every other hotel we have stayed at would organise a brekkie box if you’re unable to make breakfast time, given this was a part of our stay and therefore a service we had paid for.

As you enter the lobby strong smell of artificial perfume surrounds you which made me nauseous. We were upgraded to kingbed room. Shower head was broken. Shallow sink was designed for looks only. It splushes water The large structural column by the window takes up the whole one corner of the room. The room is small enough not accommodate lounge chair. Espresso maker is also broken as to the pod doesn’t stay and fall through. If you are carefully pressing it down slowly it will stay where it get skewered. This hotel is not a bad hotel. Great location. Staff is as nice as many restaurants and hotels in town. I will not stay here again because there are plenty of better hotels and rentals to stay in Mexico City.

Exceptional experience ! Ultimate Ritz Carlton experience, would highly recommend if you travel to Mexico City! Definitely get one of the best view in Mexico City from your room , it truly exceed my expectation of a Ritz Carlton hotel. Extremely good service and always address you by your name. We encounter some problems within the room in the beginning, however the front office manager solve it very quickly which is excellent. We have stayed in the hotel for 2 nights and will definitely come back if we visit Mexico City again. Became a fan of Ritz Carlton now

The location is great, safe and convenient. I'm satisfied with the room amenities and the bedding is clean and tidy. The only downside is that the facilities are a bit outdated, especially the bathtub showerhead, where the water pressure is a bit low and there's a slight leak. Otherwise, I'm very satisfied. I stay at this hotel every time I visit Mexico City, for 4-5 nights each time. I've stayed here at least a dozen times. I love the garden view room; the sunlight streams in during the day, which is very pleasant!

I’ve left with beautiful memories and a lot of love for this place. The staff are amazing ,,, friendly and professional. It’s a great hotel with excellent service, and they made sure I felt comfortable throughout my stay. I’ll definitely choose this hotel again on my next trip ,, I truly loved it! Just one thing to keep in mind: the traffic in this area can be heavy, so if you have a flight, make sure to leave early to avoid any delays.

The room facilities are old, but still convenient to use. It is a suite with a sofa bed in the living room. It is convenient to travel around.

I have stayed here many times and always had a good experience. Smooth check in and check out, nice restaurant and bar, comfortable rooms. There are cheaper hotels but I always feel at home in this one.

Full marks for breakfast Full marks for service and staff quality Full marks for environment Full marks for location, no need to go out, you can eat in the mall, change money, supermarket, etc. through the internal passage of the hotel. Poor water quality of the swimming pool is the only drawback

The room is clean and tidy. The hotel is in a good location. You can see a beautiful city view from the window. The breakfast has a wide variety and tastes good. The service is in place and it deserves a five-star rating!