5-Star Hotels in Catalonia, Spain

Our trip just ended, and I can confidently say: this was the worst hotel we've ever booked! I had a bit of a cold on check-in day, so I asked the front desk for a higher, quieter floor to rest and recover. Instead, we were given a room with a window overlooking the parking lot, a strange smell in the bathroom, and the head of the bed facing the toilet. I was really surprised, especially since this was a 'deluxe room' we booked well in advance. What was even more frustrating was that the next morning, while washing up, the drainpipe fell off, and the water flooded the floor. I, feeling feverish, went to the front desk to request a room change, only to be told it couldn't happen until a maintenance person assessed it... they completely ignored our suggestion! The pipe was reinstalled but fell off again the very next day. My family told me, 'You're sick, just focus on resting! Don't argue, don't get angry.' So, they found a way to use a trash can to prop up the constantly falling drainpipe. But we still spent a few days lying in a smelly room (with the window open in freezing weather) until my fever broke and we checked out! And this was during Christmas! Facilities: Poor Service: Bureaucratic, process-driven, pretentious, and a waste of time.

First off, I'd like to commend Ms. Anna at the front desk for her excellent service during check-in. As a Gold member, she went above and beyond to upgrade me to a sea-view room and was very patient in explaining why the hotel's logo wasn't very prominent. However, I must point out the biggest issue with the room: the smell of fresh renovation. The moment I opened the door, there was a noticeable paint smell. After spending an afternoon in the room, my throat started feeling a bit uncomfortable. I reported this to the front desk that evening and asked if they had an air purifier. The front desk sent up a simple scent diffuser, and the room service attendant told us it could only be used for an hour before we had to return it. It was quite frustrating, as the renovation smell was still present after an hour. We ended up having to drink water frequently to soothe our throats. Additionally, since parts of the hotel are currently being renovated, breakfast is served in a temporary area with a rather basic setup, and we had to queue for a table. On a positive note, the sea view in Barcelona is indeed beautiful, and the design aesthetic of the Ritz, along with the bedding and toiletries, are, as always, top-notch.

Thank you for the excellent stay! The room was clean and comfortable, well-equipped, and the staff were polite and attentive. The overall atmosphere was warm and inviting – truly recommendable. It's a pity that I accidentally left something behind when checking out, and although the hotel staff assisted in the search, it wasn't recovered. Despite this, I was deeply moved by the staff's patience, active communication, and proactive approach throughout the process. Their professionalism and sincerity demonstrated their care for guests, and their responsible spirit is truly admirable. Though the outcome was a bit disappointing, I genuinely felt their efforts. Thank you again for your thoughtful service. I will definitely choose this hotel again in the future and continue to recommend this warmth and reliability to my friends.

The most satisfying hotel from my Barcelona trip! Considering its quality and location, it's probably the best value for money among all the hotels I compared. It's right in front of the cathedral square, and the subway is super convenient. The breakfast offers a wide variety, and it's much more cost-effective if included in the room rate than buying it separately. The shampoo and lotion are from Bulgari. The front desk asked us beforehand if we preferred a street-view room or a quieter one facing inwards. Street-view rooms can be a bit noisy but come with a balcony that offers a view (my room type was a bit to the side). The hotel room also has a free capsule coffee machine. The rooftop bar is very popular because of its great views, but you have to make a purchase to stay. Housekeeping is very clean. The only downside is that laundry costs extra and isn't cheap. The elevator is quite small, fitting a maximum of 3-4 people. I had originally planned to stay a night in a nearby town and pick up my luggage the next day, but the front desk said they couldn't store overnight luggage, which is understandable.

Facilities: The shower design is truly something else. When I walked in, I noticed the wooden floor was already warped. Sure enough, after a shower, water flooded everywhere. Everything overflowed. It would have been a disaster if I had left my luggage nearby. Also, previous reviews mentioned the hotel provided slippers and disposable toothbrushes. We stayed in February 2026 and only found slippers. We asked the front desk, and they said toothbrushes weren't provided. However, on our third day, they suddenly left disposable toothbrushes for us, so I'm a bit confused about whether they actually offer them or not. On a positive note, the hotel offers two free bottles of mineral water daily, which is a rare and welcome perk in European hotels. Location: The hotel is very close to Casa Batlló and Casa Milà, both within walking distance. Sagrada Família isn't far either. While the hotel's proximity to the metro is convenient, we often felt vibrations, which was a minor inconvenience. Our room didn't have any pillars, but it was street-facing, and you could see into the room from the street at night. Housekeeping efficiency was a bit inconsistent; we requested cleaning before heading to Casa Milà in the morning, but by 3 PM, our room still hadn't been cleaned. The next day, it seemed back to normal. Overall, though, the experience was quite good. The staff were friendly and enthusiastic, and there's a parking garage nearby.

This hotel came highly recommended on Xiaohongshu, and my stay was excellent! The room was spacious with a very stylish layout; the long bar counter was quite practical. It was spotlessly clean, the bedding was super comfortable, and the hairdryer had decent power. The breakfast was delicious, with a wide variety of fresh options, including freshly sliced ham. I ate so much each morning that I didn't need a second meal until 3 or 4 in the afternoon! I'd say it's on par with a top-tier Atour hotel in China.

Estaba limpio pero baño con humedades. Poco kit de baño para ser Htl 5*. Habitación simple. Servicio muy amable y restaurante bueno.

This is a long-established hotel in Barcelona. On the first day, the front desk service was excellent – ​​warm and attentive. Luggage was brought to the room, and they even explained how to use the capsule coffee machine and provided extra coffee. Turndown service was also provided. However, on the second day, aside from room cleaning, there was no turndown service. The slippers were returned, but clearly hadn't been changed. Due to the language barrier, I asked the front desk to notify housekeeping to replenish toiletries, slippers, and water. On the third day, I returned to the hotel and happened to see housekeeping staff cleaning. The bedding had been changed, and toiletries had been added, but the slippers were still there. So I asked for more slippers. They didn't really need to be changed, but having two pairs together made it difficult to tell whose was whose. Later that evening, a manager came to check if the room had been cleaned. Overall, the service was acceptable and responsive, but I still don't understand why the service was lacking on the second day. The hotel's location is good, on Avenida de Almeida Ribeiro, with supermarkets, bus stops, and subways nearby, making it convenient to get to the three major shopping malls. The hotel also charges a city tax, which is a bit pricey, but overall, the experience was good.

1. Asian guests were placed on lower floors. Despite communicating with the staff, they wouldn't adjust the room layout, and even tried to sell me the most expensive ”Red Suite,” as if I were a fool with too much money. 2. When I checked in, the beds weren't even made. Mine was a twinbed; one bed had a mattress, the other didn't. 3. There's a shuttle bus to the city center. You book it at the front desk, but this guy didn't even ask what time you wanted and just put me on the earliest bus. He only showed me the timetable when I asked, and when I said it was too early, he joked that I could get up earlier, blah blah blah. What the f!

From the moment I stepped into the hotel, from the greeter at the door, front desk staff, and lobby manager to the restaurant and bar, and room service, every single staff member greeted me with a smile and offered warm, attentive service. This truly showcased the quality of an established five-star hotel. While the furniture, bathroom facilities, and amenities in the room were indeed a bit dated, which is common in many older European hotels, the professional, warm, and thoughtful service completely made up for these shortcomings. The breakfast, once rated as the best in Europe, certainly lived up to its reputation. The rooftop bar offers a fantastic view of the Sagrada Familia. The hotel's location is superb, right in the middle of Passeig de Gràcia, surrounded by various restaurants, bars, and convenience stores. The room was spacious, and the bedding was comfortable. Facing away from the main street, it was incredibly quiet, and it even had a universal adapter. This is definitely one of the best choices for a trip to Barcelona.