5-Star Hotels in Balearic Islands, Spain

Overall, it is a reasonably priced all-inclusive hotel. I think I think the a la carte is good, but the quality of the buffet requires improvement. The range of activities on site is rather limited. The kids enjoy the painting session and the kids disco.

We had already paid £480 online through Trip.com for a double room for 3 nights. However, upon arrival, the hotel demanded an additional €400 simply because a second guest would be staying in the room. What made this even more unreasonable was that I checked the exact same room type on multiple other dates, and the price was identical whether selecting 1 adult or 2 adults. The listing itself also clearly indicated that the room rate included accommodation for 2 adults. Despite this, the hotel still charged an extra €400 at check-in. This additional amount only included breakfast and city tax for the second guest — there was absolutely no room upgrade, no extra bed, and no additional service provided. In fact, the amount charged was so excessive that it was close to the price of booking an entirely separate room. At check-in, the hotel stated that if we refused to pay, the second guest would not be allowed to stay. We tried multiple times to communicate with the hotel in a polite and constructive way, but there was no flexibility or reasonable attempt to resolve the issue. I completely understand paying reasonable extra charges for breakfast or local taxes, but the way this situation was handled felt extremely unfair and poorly communicated in advance. Trip.com customer service was actually very helpful throughout the process and even provided compensation themselves, which we appreciated. Unfortunately, the hotel remained unwilling to address the situation fairly. The property itself may be nice, but this experience left us feeling disappointed, uncomfortable, and taken advantage of. Transparency and fairness in pricing are essential, especially for international travelers.

I was traveling in Mallorca that day and due to some unforeseen circumstances, I booked this hotel last minute, snagging the very last room. It turned out to be the perfect choice. This hotel is very new; the general manager told me it only opened last October and was even closed for three months during winter for maintenance, so all the facilities and equipment are sparkling. The staff speak excellent English, the design aesthetic is spot-on, and there are so many photo opportunities and sights to see in the common areas. Breakfast was also exquisite. The front desk lady was beautiful, spoke great English, and provided excellent service – she was incredibly attentive. We had a lovely chat, and I told her I absolutely had to praise her on Chinese social media; I hope she gets to see this! Oh, and I almost forgot to mention, parking is free and very convenient here; they'll even help you move your car and arrange a spot, which is actually quite rare in Mallorca.

I stayed for three days starting October 6th, but the pool water was too cold to go in. I rented a car, so the location was perfect for getting into the city and the beach. The breakfast was the best I've ever had. Breakfast 20 euros Dinner 28 euros Parking: I rented a car, but when I tried to park at the hotel for 15 euros, they said there were no spaces and told me to park on the street for free. I was lucky one day, and the other day, there were no spaces, so I parked further away and walked. I'd already paid through the app at the front desk, but when they asked me to refund my money, I told them I'd already paid through the app. I only used the parking on the first day, but I received a three-day allowance at checkout. Be sure to check your receipt carefully before paying. Everything else was great.

Great hotel! Staffs are very attentive and welcoming. Very sweet welcome treats in the room. The spa is quite nice but some parts can be a bit outdated. Overall positive experience and would visit again!

Aside from the show, everything else was really mediocre. The front desk staff lacked good service awareness, and the rooms were typical budget hotel quality. Even the suites were just standard. But there was no choice, we picked this place not just for the accommodation itself.

Very disappointing experience regarding customer service and flexibility. My wife became acutely ill with severe back problems after we had booked the stay, and she is now on sick leave and will most likely need surgery. We contacted the hotel and explained the medical situation, asking if it was possible to cancel the booking as an exception. The airline and another hotel we had booked with both showed understanding and refunded us due to the circumstances. Unfortunately, Hotel Antigua Palma - Casa Noble refused any refund or flexibility at all. I understand cancellation policies exist, but when dealing with documented medical emergencies, some level of compassion and customer care should be expected. This was extremely disappointing and honestly left a very negative impression of the hotel.”

We had an absolutely amazing stay at Can Simoneta Hotel. Everything about this place is simply beautiful and peaceful. The location is stunning, with breathtaking sea views, olive trees, and such a calm atmosphere. Waking up to that view every morning felt unreal. The hotel itself is very stylish and well designed, blending perfectly with nature. The room was spotless, comfortable, and very relaxing. Every detail felt thoughtful and high quality. Breakfast was also a highlight, enjoying fresh food with an incredible view of the sea made it even more special. The staff were friendly, professional, and made us feel very welcome throughout our stay. If you’re looking for a quiet, luxurious escape, this place is perfect. We will definitely come back. Highly recommended!

We had a fantastic stay at The Unexpected Hotel in Ibiza! From the moment we arrived, the staff made us feel welcome and well taken care of. At check-in, we were pleasantly surprised with the option to upgrade our room—and we’re so glad we did! The upgraded room was spacious, stylish, and offered stunning views that truly elevated our experience. Even came with a hot tub on the balcony. The hotel itself lives up to its name in the best way—full of delightful surprises, from the chic decor to the vibrant atmosphere. Every detail was thoughtfully curated, and the service throughout our stay was exceptional. Highly recommend this hotel for anyone looking for a memorable and luxurious Ibiza getaway. Worth every penny. We’ll definitely be back!

The luxurious and magnificent Ibiza Gran Hotel Lujo 6⭐️ deserves the distinction: Home Sweet Home💫 for its professional and friendly team, led by Mr. Sierra the general manager They have the most comprehensive breakfast available in luxury hospitality, with an exemplary trilingual and helpful fine dining team.  We thank everyone for making us feel at home in Switzerland🇨🇭 thanks to the beautiful Andrea,🇵🇸🌹Valentina🌹 Laura🌹, Andi; the sexy Cuban🍒Kristina🌹, Maître Chek🖤, the magic omelet maker, and everyone in general.  We will be back🌞  Sincerely, Del Delgado Family from Cuba🌴