3-Star Hotels in Quintana Roo, Mexico

We stayed at 3 hotels on the island two of them a bit more established but this was by far our favorite. So much so we checked into another hotel just for the experience and didn’t even stay the night because we felt so comfortable at Soho.. It is far away from the center about a mile and a half which makes it a nice walk each night. My husband is a functioning insomniac and had the best sleep he’s ever had in the past 15 years in the bed there. The breakfast is SUPERIOR!! Josamar and Berna were so accommodating thru out our stay I’ve travelled many places and leaving here I shed a few tears because it was an absolute paradise. The whole staff is there to make you happy. And to anyone who complained about the restaurant being overpriced and not offering enough options. They live off the land , serve food from the land and put love into their cooking so understand that . Holbox holds a dear place in our heart now and that wouldn’t be the case without staying at Soho Boutique Mucho Gracias to the whole staff.

My wife and I had an unforgettable and wonderful experience at NYX Hotel. The hotel's warm and hospitable experience made me extremely excited. Every delicious meal leaves me at a loss as to what to choose. The restaurant works very late every day, allowing guests to have a meal at any time. It is particularly worth mentioning that the front desk staff, Aejandro and Olivcr, helped me with everything. You know, I don't speak English, let alone Spanish. When there was a problem with the one-day tour I booked with the travel agency, Aejandro made many calls for me and helped me solve the problem. I want to thank these two handsome Mexican lads! Next time I come, I will still choose NYX!

The hotel itself is nice. Everything is clean. The pool is very nice. That's why I chose this hotel. But it's very far from everything: shops, cafes, and other entertainment. There was only one nearby, OXXO, and that was my saving grace. But there wasn't much to eat there. The hotel didn't provide any food either. They only offered a continental breakfast consisting of a bottle of coffee and juice. You can get this set at OXXO for much less.

I recently stayed at this hotel and was disappointed by a few things. The towels in my room didn’t seem properly cleaned — they had a musty smell and some visible stains, which made me uncomfortable using them. The washroom also had issues with the hot water; it took a long time to warm up

What a nice hotel! Really enjoyed my stay ☺️. The staff and the facilities were wonderful!

We’re room 620 with beach club access the location of the hotel is perfect it’s close to everything you need, mall, restaurant, hospital, money changer and a lot more! You should the beach club access u won’t regret! And ladies at the reception are very helpful and very nice they can answer everything u need to know! I love my stay at Krystal Urban Carlos and Itzel are super nice! And the breakfast is superb!

Nice ,clean hotel , located 15 min from Langusta Beach, my room was good, air conditioner works, good Wi Fi, good bedding Excellent deep swimming pool, with plenty of beach beds Good simple buffet breakfast Stuff is supportive I would recommend this hotel

The accommodations at All Ritmo were exceptional! The desk staff was efficient, friendly, and answered all questions in detail. The dining staff - waiters and servers also were cordial and ensured that everything necessary for a fantastic experience was provided. The same with the pool bar staff.... very friendly and accommodating. The desk staff arranged transportation several times - it was on time and the drivers were cordial. I am recommending that my family and friends also choose All Ritmo when they travel to Cancun. My son and I thank the staff of All Ritmo for a wonderful holiday. Earl

I used it because it was a tour pickup designated hotel. English is a little difficult to understand, but you can respond friendlyly with translation apps and gestures. I was able to leave my luggage before check-in and check-out. There are no shampoo conditioners, pajamas, toothbrushes, etc., so you should bring them in. Hot water comes out, but the water pressure is quite weak. On the contrary, the wind pressure of the dryer was strong. The door opened and closed required a little power and a little trick. I felt better when he cleaned it and arranged the towels cutely. There are several convenience stores such as delicious taco restaurants and 7-Eleven that locals also use nearby, which is convenient. I think the cost performance is good overall!

The hotel is beautiful and overall pleasant, but it left mixed impressions. Upon arrival, we were warmly welcomed and given a tour of the property. However, we later discovered that the cenote was one of the main reasons we chose this hotel and it was under reconstruction, and this had not been communicated in advance. Construction started around 7:30 a.m. and continued throughout the day. The noise in the morning was not too disruptive, but during the day, when the main work was happening, it became quite loud and dusty around the pool area. Workers were constantly passing by, which significantly affected the overall atmosphere. Housekeeping was inconsistent. The floor in our room was sticky upon check-in, and on one of the days, the cleaner left dirty towels on the floor. The location is good if you are looking for a quiet and remote place. We woke up to the sounds of birds and saw lizards around the property, which was lovely. However, it also means that you need transportation to get anywhere, as there is little infrastructure nearby. For us, this was not an issue we actually enjoyed the seclusion. The hotel itself is beautifully designed in a boho style and looks stunning. Despite the drawbacks, I would still consider coming back one day.