3-Star Hotels in Shimane Prefecture, Japan

Matsue Excel Hotel Tokyu was our 5th hotel in this journey, and honestly, it set the bar pretty high. The location was hard to beat — right opposite Matsue Station, and it could be easily reached through an underpass, which was especially helpful when travelling with big luggage or during bad weather. One big surprise for us was the check-in experience. We arrived at the hotel at around 11.30am, fully expecting to leave our luggage and return later, but we were told that our room was already ready and we could occupy it immediately instead of waiting until the usual 3pm check-in time. It also seemed that they upgraded our booking to a Standard Double Room, which made the experience even better. Two thumbs up for this hotel. Even though we had booked a Standard Single Room, the space genuinely surprised us. The room came with a queen bed and was more than comfortable for two of us. We were able to fully open our large suitcases without feeling cramped — something that is not always guaranteed in Japanese hotels. The room layout was practical and well thought out, with a proper TV console and work desk with a chair, a single sofa with a small table, an air purifier, and a fridge. The TV model was a bit outdated, though it did not affect our stay. The bathroom was also spacious, with a proper bathtub that allowed us to stretch our legs comfortably after long days out. The bed was very comfy, and they provided two pillows for each of us, which made our sleep even better. Amenities and bottled water were provided at the lobby area, which we found convenient. We paid around SGD159 (JPY19,000) for two nights, and it was excellent value. Overall, it was one of the best hotels in this journey, and we would gladly stay here again.

This was a very nice hotel. The bed was very comfortable and had a large window which was great for letting the light inside. The staff were very friendly and helpful. The area was quiet. There was one tiny issue where I could hear a buzz noise from outside but that was blocked out when the television was on.

I checked in in the evening, but due to construction work on the parking lot, I was redirected to a different lot. There was no explanation, so I didn't know how to get in and couldn't enter the parking lot. Also, there was no explanation when I checked in at the front desk, so I had to ask each time about whether breakfast was available, etc. The bath was also a little far away, so I went to get a ticket, but they simply told me it was across the bridge and that if I didn't know, I should look at the QR code. When I went there, I couldn't find it at all, and returned drenched in sweat without even taking a bath. I looked at the map at the front desk, but it was in a place I couldn't find without being told. One man at the front desk that night was awful, but the other man just ignored me and simply handled the paperwork. It was a terrible night. I was disappointed that even Kyoritsu had employees like that.

It's a very small place. There are few young Japanese people. They are all local middle-aged and elderly people. The hotel staff can hardly speak English, but we can communicate smoothly by gestures. It costs about 50 RMB to take a taxi from the JR station to the hotel. There is no hotel email address when booking through Ctrip. It may also be that the hotel does not have it, so we can't contact the hotel to pick us up. We can only wait for an empty car at the station. When leaving, it is much more convenient to get a free drop-off. There is a drop-off schedule in the picture. Please tell the hotel front desk in advance.

The hotel staff are very polite and will introduce tourist attractions in Songjiang. The hotel facilities need to be improved and the carpet needs to be updated. The breakfast is acceptable, including fried eggs with herring, etc.

This Showa-era business hotel is right outside Matsue Station's South Exit. The lobby is sunken, which might be a bit inconvenient for those with heavy luggage. The room facilities are quite old, there's no outlet by the bed, and power is activated by an old-fashioned key card system (or rather, a key). The large public bath on the top floor wasn't open, and the elevator is also very small. When you go out, you need to hand your key to the front desk, and when you return, you show a card with your room number to retrieve your key and meal voucher. They offer free breakfast and dinner. Breakfast is a buffet with limited options, and for dinner, you can choose between a curry set meal or a daily Japanese-style set. All in all, for just over 200 a night, including breakfast and dinner, what more could you ask for? If it doesn't mind my budget, I won't mind its age.

A recently built hotel with tasteful decor in a contemporary Japanese style. The rooms are simple and well-appointed, with a Zen-inspired wood decor that adds a touch of charm and tranquility. The relaxation facilities, including the hot springs (onsen) and sauna, are very pleasant and easily accessible. The hotel's location is good, just a 4-minute walk from the train station. The staff is friendly but not very attentive to guests and clearly lacks training, supervision, and professionalism. An effort needs to be made in this area. Finally, the enforced check-out time of 8:00 AM is simply astounding and definitely needs to be changed immediately!

It’s really a very good hotel. I didn’t expect anything from Shimagen, but from the beginning of landing at Izumo Airport, all the way to the hotel, I met very warm and friendly people. The staff of the bridge management were very enthusiastic and responsible. The design and facilities of the hotel can be said that I have lived in the top three in all Japanese hotels. The design is obviously very attentive, convenient and practical, not fancy, simple and generous, and the room is really clean. The hotel is on the right hand side of the station and the traffic is convenient. The reception staff at the front desk were not only enthusiastic and patient, but also specially printed the Chinese version of the hotel guide, moved, great praise! ! !

Suitenkaku was our first stay in a Ryokan. Those who want to visit Tottori, Izumo and Sakaiminato will find Matsue well located, while the Ryokan is next door to the Ichibata railway deserving the Izumo Taisha. The room was renovated and very spacious, offering a direct view to the lake. Above all, the staff was absolutely friendly and helpful. Real Omotenashi ! We are fully satisfied with our stay. Will repeat for our next stay in the area.

Everything was perfect! The staff was kind, helpful, and extremely efficient, as always in Japan. I loved the delicious ramen served in the evening, the relaxing onsen, the peaceful atmosphere, the impeccable cleanliness, and all the extra services included. The location is also very convenient, just next to the station. I would have loved to stay more nights, but unfortunately, there was no availability. I really hope to come back!