Clean and tidy. Very convenient airport hotel for an early flight or arriving late. A 3 minute walk to the check-in desks.
Breakfast was fantastic with a massive selection choice of Asian food. The best we have ever seen and made us wonder why this is only rated a 3 star hotel. Based on the breakfast alone I would give it 5 stars.
**The Batik Hotel in Medan offers a comfortable stay with a blend of modern amenities and warm hospitality, making it a convenient choice for both leisure and business travelers.**
Located on Jalan Sultan Iskandar Muda, The Batik Hotel is appreciated for its strategic position close to the city center, allowing guests easy access to shopping, dining, and cultural attractions. The hotel’s design incorporates subtle batik-inspired elements, giving it a touch of local character while maintaining a contemporary feel. Guests often highlight the **cleanliness of the rooms, spacious layouts, and reliable facilities**, which include air conditioning, Wi-Fi, and well-maintained bathrooms
The service from the staff was very decent. But the room was severely lacking. The bed was sunken in …. There was an odor in the hallway. The air conditioning made a lot of noise. Non smoking rooms are indeed available but many guests flout the rules and if you’re unlucky like I was assigned a room next to a very heavy smoker the smoke from his room was entering mine through the gaps in the partition door.
The importance of welcoming guests who attend by a security guard or receptionist.
- The check-in process is smooth, good and requests are fulfilled.
- clean and tidy rooms, amenities available.
- TV channels are very bad, TV broadcasts are difficult to watch.
- the swimming pool was very busy and full, there were no officers on duty, the pool floor was very dirty with food and water waste, there were no officers to clean the area. There are not enough changing rooms for crowded conditions.
- The corridor floor is muddy and watery due to visitors.
- In the breakfast restaurant, many of the menus are out of stock, there are no seats because it is full of visitors, many people fight over food like village people who never eat well.
- the checkout process was good and there were no problems.
Hopefully in the future it will be more organized and improved for the better.
nice stay in swissbelin, thank you.
This hotel is very close to Kualanamu Airport, about 20 minutes by car.
The Wi-Fi service is fast, and the password even made me smile.
The reception staff were friendly and efficient, but when I asked for help with the luggage trolley, the communication with the staff on the ground was a bit slow to respond to the pager.
In the end, we only waited a few minutes, not hours, so it wasn’t a big problem.
The room was comfortable, just right for a transit stay while waiting for the next flight.
Basic room but clean ( not comfy though). Strategic location within walking distance to Plaza Medan Fair and Damri bus station to/fro Kuala Namu Airport. Kakiku massage just steps away. Breakfast is simple but adequate.
I recently had the pleasure of staying and overall it left a very positive impression.
🛏️ Room Comfort & Cleanliness
• The room was spacious, offering plenty of room to relax and move around comfortably.
• It was immaculately clean, with fresh linens, spotless floors, and well-maintained furnishings.
🌅 Scenic Views
• The views from the room were stunning—whether it was city lights at night or a sweeping horizon during the day, the scenery was truly enjoyable.
strategic location, but the room feels stuffy, because the air circulation is not good
Very Good
25 reviews
8.3/10
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8.6/10
Very Good
AAnonymous UserThe importance of welcoming guests who attend by a security guard or receptionist.
- The check-in process is smooth, good and requests are fulfilled.
- clean and tidy rooms, amenities available.
- TV channels are very bad, TV broadcasts are difficult to watch.
- the swimming pool was very busy and full, there were no officers on duty, the pool floor was very dirty with food and water waste, there were no officers to clean the area. There are not enough changing rooms for crowded conditions.
- The corridor floor is muddy and watery due to visitors.
- In the breakfast restaurant, many of the menus are out of stock, there are no seats because it is full of visitors, many people fight over food like village people who never eat well.
- the checkout process was good and there were no problems.
Hopefully in the future it will be more organized and improved for the better.
nice stay in swissbelin, thank you.
TTrip.com local guidesThe service from the staff was very decent. But the room was severely lacking. The bed was sunken in …. There was an odor in the hallway. The air conditioning made a lot of noise. Non smoking rooms are indeed available but many guests flout the rules and if you’re unlucky like I was assigned a room next to a very heavy smoker the smoke from his room was entering mine through the gaps in the partition door.
GGuest UserThis hotel represents a great option for someone who travels around lake Toba. It’s indeed a good quality spacious Hotel with large territory and swimming pool. Breakfast was nice. I also liked traditional decorated houses which stand outside of the main building. No negatives.
ЕЕвгенийRoom with a window, with normal Wi-Fi. There is a large work desk, a large bed. The only thing missing is a refrigerator. This is one of the best hotels in the city, so we can safely recommend it for check-in.
Hearty breakfasts, a restaurant downstairs where you can eat throughout the day for not the highest prices. Good location next to a large shopping center, supermarket and night food outlets.
LLynn99I recently stayed at the Samosir Cottage on Samosir Island from November 29 to December 1, 2024.
The room was spacious, a significant plus. However, the toilet area required attention, with ants present, as mentioned in previous reviews. While this was acceptable for me, it's an area for improvement.
What truly impressed me was the exceptional service from the receptionist. They clearly explained options and kindly upgraded us to a bigger room. Their helpfulness and professionalism made a significant difference in our stay.
We booked two deluxe rooms, but the first room had a smoke smell, prompting us to request a change or upgrade.
Overall, while there's room for improvement in bathroom maintenance and mattress covers, the Samosir Cottage's spacious rooms and excellent service make it a solid choice for those visiting Samosir Island.
Rating: 3/5 stars
Recommended for: Spacious rooms, excellent service
Areas for improvement: Bathroom maintenance, mattress covers”
GGuest UserPariban hotel was a very nice place to stay near Berastagi. The surrounding area is beautiful at the base of Mt Sibayak. There are numerous hot springs nearby but Pariban also has a private hot spring pool for guests which is great. The amenities were okay, however we had to ask for a bathmat and toilet paper. Also the toilet cistern was leaking.
Overall, we would definitely stay here again however just be aware it is quite a way from the town of Berastagi and not ideal if you are wanting to do a sunrise hike of Mt Sibayak.
It's important to know that since it is quite far from Berastagi itself, if you book a private driver you may be charged extra to get here.
EElmutThis hotel is very close to Kualanamu Airport, about 20 minutes by car.
The Wi-Fi service is fast, and the password even made me smile.
The reception staff were friendly and efficient, but when I asked for help with the luggage trolley, the communication with the staff on the ground was a bit slow to respond to the pager.
In the end, we only waited a few minutes, not hours, so it wasn’t a big problem.
The room was comfortable, just right for a transit stay while waiting for the next flight.
KKathrin-STRThe room was clean, but the sink was leaking and there was no soap provided. The breakfast area was overcrowded, and it was difficult to find a place to sit. The overall atmosphere felt uncomfortable, with the setup seeming focused primarily on accommodating large groups of Asian guests. Not a very pleasant stay.
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