I recently stayed at Swiss-Belinn Medan and had a pleasant experience overall. The hotel is conveniently located in the heart of Medan, making it easy to access nearby shopping areas, restaurants, and local attractions.
The room was clean, comfortable, and well-maintained, with all the basic amenities provided. The bed was cozy, and housekeeping did a good job ensuring everything stayed tidy throughout my stay. The staff were friendly, polite, and always willing to assist with any requests, which made the experience even more enjoyable.
Breakfast was quite good, offering a decent variety of local and international dishes. The dining area was also clean and well-organized.
One area for improvement would be the Wi-Fi connection, which could be a bit unstable at times. Additionally, the room size might feel slightly compact for longer stays, but it is still sufficient for short trips.
Overall, Swiss-Belinn Medan offers good value for money, especially for business or short leisure stays. I would consider staying here again on my next visit to Medan.
I’ve stayed here twice. The rates are cheap, but the rooms are always really clean.
Breakfast options are limited. But it's nicely seasoned.
Strangely, many of the rooms in this hotel have no window.
Could you please use better quality beans for the ground coffee in the morning?
Clean and tidy. Very convenient airport hotel for an early flight or arriving late. A 3 minute walk to the check-in desks.
Breakfast was fantastic with a massive selection choice of Asian food. The best we have ever seen and made us wonder why this is only rated a 3 star hotel. Based on the breakfast alone I would give it 5 stars.
This hotel is very close to Kualanamu Airport, about 20 minutes by car.
The Wi-Fi service is fast, and the password even made me smile.
The reception staff were friendly and efficient, but when I asked for help with the luggage trolley, the communication with the staff on the ground was a bit slow to respond to the pager.
In the end, we only waited a few minutes, not hours, so it wasn’t a big problem.
The room was comfortable, just right for a transit stay while waiting for the next flight.
I recently had the pleasure of staying and overall it left a very positive impression.
🛏️ Room Comfort & Cleanliness
• The room was spacious, offering plenty of room to relax and move around comfortably.
• It was immaculately clean, with fresh linens, spotless floors, and well-maintained furnishings.
🌅 Scenic Views
• The views from the room were stunning—whether it was city lights at night or a sweeping horizon during the day, the scenery was truly enjoyable.
Great and amazing hotel, I just think I went there at the wrong time which was before Christmas a few days and not the weekend so it was so quiet and breakfast was by choice from menu and only 1 type allowed but was still ok z thanks
* Prime Location. It is right next to the Medan Train Station and literally side-by-side with Centre Point Mall, making shopping and transport incredibly convenient.
* Outstanding Staff: The reception team was professional! I truly appreciated them granting me a late check-out until 1:00 PM.
While the room was on the smaller side, it was clean and well-maintained.
However I noticed the pillow sheets were quite old and had turned a dark, faded color. They definitely weren't white anymore! Housekeeping should retire these linens and ensure only fresh, bright whites are used for guests.
I spotted some small ants near the desk/phone area. A quick treatment from maintenance would help keep the workspace clean.
The view is so pretty. The family room is comfortable and big. The breakfast had many choices. For kids extra need to pay 55.000. You can play at the beach or do water sport activities. love our stay here
I always choose Ibis Pattimura when I first landed in Medan because mostly I took the late night flight from Kuala Lumpur. The reception was good and overall service was good. But one thing that is always happen is the noises on the corridor (people talking, kids running on the corridor) and its not sound proof and it caused me lack of sleep. Hopefully the management taking action on this matter or the security or housekeeper staff will regularly check the floor to avoid this bothering noise from neighbours room or corridor.
Thank you Trip.com to provide platform to raise voice or small spaces to provide feedback
Very Good
91 reviews
8.6/10
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8.6/10
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AAnonymous UserVery nice hotel. Rooftop pool with superb view of the Medan City. In a nice area with plenty of popular restaurants in walking distance. Breakfast have a good variety of local dishes to try. Just the waiting time for checkin and checkout is a little bit long. But undoubtedly will stay here again.
AAnonymous UserA dated, but generally nice hotel.
Unfortunately, the cleanliness leaves something to be desired, and details and amenities are lacking.
However, the accommodation, with its beautiful view, is perfect for Instagram posts.
The location is quiet and quite remote.
The service is very friendly and attentive, although communication in English was a bit sluggish at times.
Overall, a good stay, but the price is too high.
TTrip.com local guidesThe service from the staff was very decent. But the room was severely lacking. The bed was sunken in …. There was an odor in the hallway. The air conditioning made a lot of noise. Non smoking rooms are indeed available but many guests flout the rules and if you’re unlucky like I was assigned a room next to a very heavy smoker the smoke from his room was entering mine through the gaps in the partition door.
GGuest UserWonderful upscale hotel in Dolok Sanggul clearly catering to foreign tourists. It's an impressive place visually from the outside, with a roomy, partially open-air dining/restaurant area making full use of the beautifully mild climate of the mountainous area south of Lake Toba. Breakfast is served starting at 7am and the restaurant appears to be open all day, though service stops at 10pm except for room-service beverage requests. Beverages are primarily juices, teas and coffees, though beer is also an option (Bintang). Food options are a mix of Batak/Indonesia, Chinese and Western-style. Most of the Western options were either steaks or pasta, and they were out of the steak. Unfortunately, I ended up with food poisoning later that night but I don't think it's fair to ding them for that.
The room was very comfortable. An armoire for hanging clothes as well as another hanging rack. Complimentary towel and room slippers. Television had several HBO channels as well as more local programming, perhaps 12-15 stations total to choose from.
The bathroom is definitely oriented towards tourists. Some basic toiletries like toothbrush/toothpaste. Western-style flush toilet with both toilet paper and the traditional butt-gun water hose. Shower gave good hot water although controls were very touchy. There was a hand/body soap dispenser in the shower but no bar soaps in the bathroom or shampoo. There were no signs indicating you shouldn't drink the tap water but, it's Indonesia and you should never drink the tap water if you're a tourist. Two small bottles of water were in the room along with a coffee-maker.
Definitely a great option if you're in the area.
ЕЕвгенийRoom with a window, with normal Wi-Fi. There is a large work desk, a large bed. The only thing missing is a refrigerator. This is one of the best hotels in the city, so we can safely recommend it for check-in.
Hearty breakfasts, a restaurant downstairs where you can eat throughout the day for not the highest prices. Good location next to a large shopping center, supermarket and night food outlets.
GGuest UserI recently stayed at Swiss-Belinn Medan and had a pleasant experience overall. The hotel is conveniently located in the heart of Medan, making it easy to access nearby shopping areas, restaurants, and local attractions.
The room was clean, comfortable, and well-maintained, with all the basic amenities provided. The bed was cozy, and housekeeping did a good job ensuring everything stayed tidy throughout my stay. The staff were friendly, polite, and always willing to assist with any requests, which made the experience even more enjoyable.
Breakfast was quite good, offering a decent variety of local and international dishes. The dining area was also clean and well-organized.
One area for improvement would be the Wi-Fi connection, which could be a bit unstable at times. Additionally, the room size might feel slightly compact for longer stays, but it is still sufficient for short trips.
Overall, Swiss-Belinn Medan offers good value for money, especially for business or short leisure stays. I would consider staying here again on my next visit to Medan.
GGuest UserI always choose Ibis Pattimura when I first landed in Medan because mostly I took the late night flight from Kuala Lumpur. The reception was good and overall service was good. But one thing that is always happen is the noises on the corridor (people talking, kids running on the corridor) and its not sound proof and it caused me lack of sleep. Hopefully the management taking action on this matter or the security or housekeeper staff will regularly check the floor to avoid this bothering noise from neighbours room or corridor.
Thank you Trip.com to provide platform to raise voice or small spaces to provide feedback
AAnderson4506The hotel is old, things are run down there’s free Wi-Fi, but I never see it working breakfast. Caters only locals almost nothing available for Westerners overall it’s not a bad stay, but for my next trip, this would not be my first choice. If I have to I will stay again. Also, there are cheaper options about the same quality. The hotel stuff is nice though helpful
MMel PunkribThe view is so pretty. The family room is comfortable and big. The breakfast had many choices. For kids extra need to pay 55.000. You can play at the beach or do water sport activities. love our stay here
LLynn99I recently stayed at the Samosir Cottage on Samosir Island from November 29 to December 1, 2024.
The room was spacious, a significant plus. However, the toilet area required attention, with ants present, as mentioned in previous reviews. While this was acceptable for me, it's an area for improvement.
What truly impressed me was the exceptional service from the receptionist. They clearly explained options and kindly upgraded us to a bigger room. Their helpfulness and professionalism made a significant difference in our stay.
We booked two deluxe rooms, but the first room had a smoke smell, prompting us to request a change or upgrade.
Overall, while there's room for improvement in bathroom maintenance and mattress covers, the Samosir Cottage's spacious rooms and excellent service make it a solid choice for those visiting Samosir Island.
Rating: 3/5 stars
Recommended for: Spacious rooms, excellent service
Areas for improvement: Bathroom maintenance, mattress covers”