The beds were quite comfortable, and the double beds were decent. The location is excellent, and the shuttle service is impressive, taking about fifteen minutes to the airport with hourly departures, which is convenient. The hotel was clean, and having a microwave in the room was a nice touch. Overall, I would definitely consider staying here again.
Booked again, hoping for better service, but was disappointed. The front desk agent, Mainuddin, left me on hold for over 30 minutes when I simply asked about early check-in ; only to be told no. The funny thing is he forgot I was even on hold. I hope management takes time to train their staff. He was also the one who assisted me during my last stay, which was just as bad. No breakfast is provided, but Cora is nearby. I’ll be booking elsewhere next time, where I won’t be demeaned or have my time wasted. I also reminded the front desk multiple times that I needed a fridge and microwave in my room.
The bed was super comfy, and the room was clean, bright, and hygienic. The hotel amenities and services were good, and the front desk staff were very welcoming. There are supermarkets and convenience stores nearby, which is really convenient. The price was quite reasonable too!
Room was average at best
Pillows lumpy and it affected my sleep
Went to buy a bottle of water it was 4.50
Carts for luggage disappeared and staff didn’t seem to care, got attitude when I asked if the coukdcfind them as I had 2 - 50 lb bags plus carry on
Cheap price but would try a different
place next time
Average at best!!!
The cleanliness is actually OK, but it's quite run-down. The wash basin in my room was completely cracked and looked disgusting. I couldn't get through the two days I stayed there; it was a bit nauseating just looking at it. The breakfast was OK. Parking was convenient.
Overall good experience, very convenient location and close to Airport, I am not sure about Hotel breakfast policy but they should consider keeping Egg Cheese Omelet separate from other meats i.e. Pork etc. Since some people have dietary need like myself and my family so we have no other options then to visit Tim Hortons or other place for breakfast although we have paid for the breakfast. I asked the same question with the reception guy but they were unaware so we have to wait until breakfast time for answers which is NO.
This was my first time staying here and booking through trip.com. Everything was great effortless and booking and checking in. The beds were comfy and the shower is big enough for two people. The Chinese food in the ****** while watch the hockey game was great. Also the braised beef short rib Benny was a delicious start to Mother’s Day. I will definitely stay here again and hopefully hit the hot tub next time for sure.
We've never come across this kind of experience before,my wife's sister in-law has gone to heaven, that's why we've to cancel the Hotel booking. It's a free cancellation show on the booking page, but the Hotel said ”No”. That's why we didn't come to Calgary and never stayed a night at the Hotel. If you kindly fix this case, we'll book Hotel from you in the future, thanks for your kindly help. We're seniors, both of us are over 70 years old, thanks God, we have a good life! We still can travel in Europe and Asia every year!!
Quick and easy checkin and checkout process. We were staying on a non-smoking floor, and we unfortunately had the worst smells of ********* flooding into our room. We called down to front desk, who were going to look into it. Nothing done about it. Advised front desk at checkout of the situation and they didn’t seem to care.
Other than that. Was a good location for us too.
Very Good
115 reviews
8.3/10
Price from
S$ 84
per night
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8.3/10
Very Good
AAnonymous UserAll staff, from front desk to engineering maintenance, are great. The restaurant breakfast staff might want to smile too. 😊
GGuest UserHotel room was clean and staff were kind The temperature of the hot tub was lukewarm and jets barely moved the water, also the shower water pressure was very poor but otherwise a good stay. We didn’t opt into dining for there for breakfast just had other plans.
GGuest UserWe've never come across this kind of experience before,my wife's sister in-law has gone to heaven, that's why we've to cancel the Hotel booking. It's a free cancellation show on the booking page, but the Hotel said ”No”. That's why we didn't come to Calgary and never stayed a night at the Hotel. If you kindly fix this case, we'll book Hotel from you in the future, thanks for your kindly help. We're seniors, both of us are over 70 years old, thanks God, we have a good life! We still can travel in Europe and Asia every year!!
HhongpowerIt takes about 20 minutes by Uber from Edmonton Airport. It cost about 33 bucks. There is also a Korean restaurant nearby... It is not a walkable distance. All schedules were handled by Uber. The sound of the air conditioner in the room… . It's so big... I turned it off when I went to sleep.
TTaixueAs I arrived at there late evening after 10pm, parking lot is full, the staff are helpful to find an alternative parking space. Good location except less parking lot
GGusNSVery clean hotel, probably recently renovated because the hallways had that new car smell.
Clara at front desk was very friendly and helpful.
Location is also great within Banff.
My only complaint is related to the temperature controls in the room. I like a cool room, and whatever I did, I could not get the temperature to drop. Even set at the lowest, with fan at maximum, the temperature stayed above 20c.
QQueenK10The beds were quite comfortable, and the double beds were decent. The location is excellent, and the shuttle service is impressive, taking about fifteen minutes to the airport with hourly departures, which is convenient. The hotel was clean, and having a microwave in the room was a nice touch. Overall, I would definitely consider staying here again.
GGuest UserIt was a pleasant stay I would say. Clean and cozy. Home-like atmosphere. The only thing I want to mention is that when we arrived at 4:30pm no one was there, no reception, no instructional signs… until 10 mins later, there was somebody coming out from a storage, she was very helpful and got us in the room instantly. One suggestion is that it’d be great to prepare 1 or 2 extra blankets for a group of more than 2.
GGuest UserNice little inn. The room is considerably spacious with a kitchen. The room is generally clean. The front desk is friendly and really helpful in bringing extra towels and shampoo to us when we called. The hotel is i. The town of jasper and really close to restaurant right opposite it and the other shops nearby. Enjoyed my stay here.
GGuest UserGood family hotel with parking. It also has Chillis in-house which is helpful. Hot pool was amazing and kids loved it. It is walking from downtown so lots of eating options close by.
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