I had an excellent stay at Holiday Inn Express Macau. ⭐⭐⭐⭐⭐
The hotel exceeded my expectations with its comfortable rooms, clean facilities, and convenient location. The staff were friendly, helpful, and made the whole stay pleasant. The room was cozy and well-maintained, providing a relaxing space after a day of exploring.
I also appreciated the overall service, the smooth check-in experience, and the thoughtful amenities. It was a great choice for a comfortable and hassle-free stay in Macau.
Definitely a 5/5 experience — I would happily stay here again and recommend it to others.
Facilities: Well-equipped, spacious and bright rooms, with a coffee table perfect for tea. Hygiene: The bed was comfortably soft, the pillows were cozy, and bottled water was refilled endlessly. Service: Attentive service; front desk staff member He Xiaoying was exceptionally thoughtful. Our luggage was delivered directly to our room, and we even received Eiffel Tower chocolates as a souvenir.
There were two things I was happy with, and two things I wasn't.
This was our first time in Macau. We’ve stayed in many 5-star hotels before, so we didn't have high expectations, but Studio City Macau pleasantly surprised us. When I booked on Trip.com, I mentioned it was for a birthday celebration and asked if the hotel could arrange a birthday setup or cake, but I didn't receive any reply. At check-in, the front desk didn't seem aware of this request either. However, I must highly commend Marco from the front desk; he added 80 points to our experience at this hotel! 👍🏽 After hearing my request, Marco proactively arranged for the decorations to be set up after we left the room, asked what time I wanted the cake delivered, and then even extended our check-out time, adding, “The most important thing is to have fun.” Marco felt genuinely friendly, not like the jaded or robotic staff you sometimes encounter at other 5-star hotels. He showed genuine warmth and was very patient in answering our other questions. Furthermore, every request we made via the in-room phone was met with polite, patient, and accommodating service from the staff, which truly made us feel at home.
The second thing I want to praise is the hotel room. I honestly didn't have any expectations for the hotel, as it’s not a brand-new property, so I anticipated it might be a bit dated. But I was pleasantly surprised the moment I stepped in! The room's hardware was well-maintained, and its cleanliness was perhaps the most spotless I've ever encountered in a hotel. You could tell from the bathroom – not a single water stain! No hair, no dust, the bathtub was incredibly clean, and we were very satisfied. The room also came with complimentary snacks, drinks, and fruit, which was a lovely bonus. The only minor drawback was that the TV wasn't a Smart TV, so if you wanted to watch Netflix from your phone, you had to ask the front desk for an external connector. Also, the room felt much larger than it appeared in the photos, which was another great surprise.
Now for the two things I was unhappy with:
First, while most hotel staff were very nice, a few male concierges were utterly unprofessional and rude – worse than what you’d find in a low-grade hotel. Both times we approached the concierge with questions, their attitude was like that of *****; they rolled their eyes and were impatient, even though three of them were just standing around chatting, not busy. Our questions were very simple.
Me: “Excuse me, what facilities are exclusively for hotel guests?”
Concierge: (Dismissive, unwelcoming tone) “Huh? None.”
Me: (But the front desk mentioned a sauna near the water park? We also bought park tickets, so I wanted to clarify.) “Like, the gym? Pool? Sauna?”
Concierge: “You have to pay!”
Me: (What’s wrong with paying? My question wasn't about whether it’s free or not.) “So, which facilities are there?”
Concierge: “They're all closed.” (It was around 9 PM at the time.)
I have to commend Marco again, because his excellent service kept our spirits high throughout our stay, so we didn't bother arguing with those concierge '*****'. However, because of them, I can only give the service 4 stars.
The second dissatisfaction: The hotel breakfast.
The concierge told us breakfast hours were from 9:00 AM to 11:00 AM. We arrived at 10:29 AM, only to be told that breakfast was actually from 7:00 AM to 10:30 AM. We rushed to grab food, but a male restaurant staff member was already competing with us, clearing away food and tongs. He even threw food away right in front of us, preventing us from taking any… was he really in such a hurry? We were helpless and asked him for tongs, but he impatiently told us to find other tongs that hadn't been cleared yet. We sat down, and by 10:50 AM, a female staff member came over to rush us, saying they needed to do a deep clean. I ate my food under pressure in 20 minutes and left, feeling utterly uncomfortable. There were still many people in the restaurant at the time; we weren't the only ones.
The hotel is truly grand and impressive, and the room amenities are excellent. Room service was also very prompt and efficient. I honestly have very little to complain about.
The only thing I think could be improved is the toiletries provided in the room. It would be great if they could switch to disposable ones, as it can be off-putting for someone with a phobia of germs.
I came to the hotel for my birthday, and the front desk wished me a happy birthday during check-in. The room was spacious with a great view, and there was a small balcony. There were also some small birthday decorations in the room. Aside from a slight odor in the toilet, everything else was good. They provided dining and supermarket discount coupons. The loungers by the pool were plentiful and the view was also nice.
I booked a deluxe king room with executive benefits. This hotel no longer offers complimentary shuttle service. Since my booking included executive benefits, I received complimentary afternoon tea and a dinner set menu. If you want to upgrade to a buffet dinner, it's an extra 100 RMB per person, which is still worth it.
The room itself was standard, but a decent size. Compared to the 'pigeonhole' hotels I've stayed in before in Hong Kong, this room was much more spacious. The decor is a bit dated, but the French-style design still looks good. The gym is located next to the pool on the first floor and is also a good size. Zhuhai is right across the river, offering pleasant views. From the hotel, you can take a direct bus to Gongbei Port. It's about a 20-minute walk to Grand Lisboa. The hotel breakfast is very plentiful with a wide variety of options, and the service is excellent, including dedicated Chinese-speaking staff. There's a designated smoking area outside the first-floor restaurant, next to the pool. With welcome fruit and capsule coffee, the overall quality and ambiance are quite good.
In late May, I took a ferry from Hong Kong's Sheung Wan pier to Macau's Outer Harbour Ferry Terminal, then walked 20 minutes to the Rio Hotel. The hotel strictly enforces its 3 PM check-in policy, and there were many guests waiting to check in at that time, so we all had to queue up. The standard room was very spacious (much more so than Hong Kong hotels). I booked the hotel through Trip.com for an average of CNY 450 per night, which included breakfast for two (the breakfast was decent and suited to average tastes). The hotel is very close to Macau's famous landmark, the Ruins of St. Paul's, and is within walking distance. After checking out this morning, I stored my luggage and spent most of the day exploring Taipa. To get back to mainland China via the Gongbei Port, you can hitch a ride on the shuttle bus from the neighboring hotel.
I visited Taiwan in 2019, and now that I've explored Hong Kong and Macau, I've checked off all the boxes for my travels!
I celebrated my birthday here today, and the hotel was beautiful and very comfortable. They even surprised me with a birthday cake. The pool area has both indoor and outdoor options, plus a small jacuzzi. The changing rooms have a small sauna, and best of all, there's a hydrotherapy pool.
The hotel boasts several Michelin-starred and fine dining restaurants. The Buffet at the Hill has a huge buffet area with a wide variety of food choices; we booked a room that included breakfast. There's also a garden outside that's perfect for photos.
There aren't many shops around, and the Yaohan department store didn't have much of interest.
I went to the Vivienne Westwood exhibition, which was free and definitely worth a visit.
The Londoner Macao is excellent in every aspect – facilities, location, and service. It's also very convenient to get around, offering fantastic value for money.
My only complaints are that the pillows aren't comfortable and the shower enclosure isn't sealed well enough, so water leaks out, leaving the floor quite wet after showering. These two issues are consistent every time.
The hotel's exterior looks a bit dated, but the interior decor, both soft and hard furnishings, is very upscale. It's exceptionally clean, and the doorman proactively opened the door and helped with luggage. The staff were all very warm and attentive. The breakfast selection wasn't extensive, but for someone with simple needs like me, it was more than enough! The afternoon tea had a rich and exquisite variety. The restaurant staff were all incredibly enthusiastic and meticulous, promptly attending to every customer's needs and responding immediately. Overall, it's excellent value for money and highly suitable for bringing older family members. Recommended! 👍🏻👍🏻👍🏻
Good
6180 reviews
9.0/10
Price from
US$50
per night
Check Availability
See All Hotels With WiFi in Macau
Latest Reviews for Macau Hotels
See all
9.5/10
Outstanding
GGuest UserThe Londoner Macao is excellent in every aspect – facilities, location, and service. It's also very convenient to get around, offering fantastic value for money.
My only complaints are that the pillows aren't comfortable and the shower enclosure isn't sealed well enough, so water leaks out, leaving the floor quite wet after showering. These two issues are consistent every time.
GGuest UserFantastic experience! The L'Occitane toiletries were a lovely touch and great value for money. The room service staff were also very friendly, and the front desk actively helped with luggage. The only minor downside was that the hotel facilities were a bit old, especially the hairdryer which was very, very dirty and looked like it hadn't been cleaned in a long time. There was also a lot of limescale in the corners around the bathroom.
22月份的訪客There were two things I was happy with, and two things I wasn't.
This was our first time in Macau. We’ve stayed in many 5-star hotels before, so we didn't have high expectations, but Studio City Macau pleasantly surprised us. When I booked on Trip.com, I mentioned it was for a birthday celebration and asked if the hotel could arrange a birthday setup or cake, but I didn't receive any reply. At check-in, the front desk didn't seem aware of this request either. However, I must highly commend Marco from the front desk; he added 80 points to our experience at this hotel! 👍🏽 After hearing my request, Marco proactively arranged for the decorations to be set up after we left the room, asked what time I wanted the cake delivered, and then even extended our check-out time, adding, “The most important thing is to have fun.” Marco felt genuinely friendly, not like the jaded or robotic staff you sometimes encounter at other 5-star hotels. He showed genuine warmth and was very patient in answering our other questions. Furthermore, every request we made via the in-room phone was met with polite, patient, and accommodating service from the staff, which truly made us feel at home.
The second thing I want to praise is the hotel room. I honestly didn't have any expectations for the hotel, as it’s not a brand-new property, so I anticipated it might be a bit dated. But I was pleasantly surprised the moment I stepped in! The room's hardware was well-maintained, and its cleanliness was perhaps the most spotless I've ever encountered in a hotel. You could tell from the bathroom – not a single water stain! No hair, no dust, the bathtub was incredibly clean, and we were very satisfied. The room also came with complimentary snacks, drinks, and fruit, which was a lovely bonus. The only minor drawback was that the TV wasn't a Smart TV, so if you wanted to watch Netflix from your phone, you had to ask the front desk for an external connector. Also, the room felt much larger than it appeared in the photos, which was another great surprise.
Now for the two things I was unhappy with:
First, while most hotel staff were very nice, a few male concierges were utterly unprofessional and rude – worse than what you’d find in a low-grade hotel. Both times we approached the concierge with questions, their attitude was like that of *****; they rolled their eyes and were impatient, even though three of them were just standing around chatting, not busy. Our questions were very simple.
Me: “Excuse me, what facilities are exclusively for hotel guests?”
Concierge: (Dismissive, unwelcoming tone) “Huh? None.”
Me: (But the front desk mentioned a sauna near the water park? We also bought park tickets, so I wanted to clarify.) “Like, the gym? Pool? Sauna?”
Concierge: “You have to pay!”
Me: (What’s wrong with paying? My question wasn't about whether it’s free or not.) “So, which facilities are there?”
Concierge: “They're all closed.” (It was around 9 PM at the time.)
I have to commend Marco again, because his excellent service kept our spirits high throughout our stay, so we didn't bother arguing with those concierge '*****'. However, because of them, I can only give the service 4 stars.
The second dissatisfaction: The hotel breakfast.
The concierge told us breakfast hours were from 9:00 AM to 11:00 AM. We arrived at 10:29 AM, only to be told that breakfast was actually from 7:00 AM to 10:30 AM. We rushed to grab food, but a male restaurant staff member was already competing with us, clearing away food and tongs. He even threw food away right in front of us, preventing us from taking any… was he really in such a hurry? We were helpless and asked him for tongs, but he impatiently told us to find other tongs that hadn't been cleared yet. We sat down, and by 10:50 AM, a female staff member came over to rush us, saying they needed to do a deep clean. I ate my food under pressure in 20 minutes and left, feeling utterly uncomfortable. There were still many people in the restaurant at the time; we weren't the only ones.
GGuest UserThe facilities are complete, it's clean and hygienic, and the environment is decent. Check-in was quick. It's very convenient to find food downstairs. I heard AI say that you can walk to MGM Cotai and Wynn Palace via the skybridge in just fifteen minutes, but when I reached the end of the skybridge, it was a metro station and I didn't know how to proceed. After getting off the bridge, I navigated myself to Galaxy. I suggest the hotel creates a recommended walking route map to nearby casinos, which would likely be more convenient for guests.
GGuest UserThe hygiene is good, and the sea-view breakfast environment is pleasant. It's convenient to get there by taking the Galaxy Shuttle and crossing the skybridge after getting off. The hotel offers a shuttle bus to The Venetian, but it only runs a few times a day. The facilities are a bit old, especially the hairdryer. A deposit of 500 MOP is required, payable only by Alipay or cash, WeChat is not accepted. The service is decent; I didn't have a power adapter for charging, and they sent one up immediately.
JJinyushuiFacilities: Well-equipped, spacious and bright rooms, with a coffee table perfect for tea. Hygiene: The bed was comfortably soft, the pillows were cozy, and bottled water was refilled endlessly. Service: Attentive service; front desk staff member He Xiaoying was exceptionally thoughtful. Our luggage was delivered directly to our room, and we even received Eiffel Tower chocolates as a souvenir.
XXuezhaoheThe hotel is conveniently located near the Border Gate, making it easy to take the free shuttle to various casinos. The hotel's environment, hygiene, facilities, and service attitude are all quite good, and there's a wide variety of breakfast options. I will definitely stay at this hotel again when I return to Macau.
GGuest UserI celebrated my birthday here today, and the hotel was beautiful and very comfortable. They even surprised me with a birthday cake. The pool area has both indoor and outdoor options, plus a small jacuzzi. The changing rooms have a small sauna, and best of all, there's a hydrotherapy pool.
The hotel boasts several Michelin-starred and fine dining restaurants. The Buffet at the Hill has a huge buffet area with a wide variety of food choices; we booked a room that included breakfast. There's also a garden outside that's perfect for photos.
There aren't many shops around, and the Yaohan department store didn't have much of interest.
I went to the Vivienne Westwood exhibition, which was free and definitely worth a visit.
MMuxi456A legendary hotel. Designed by Zaha Hadid, with an investment of 6.5 billion, utilizing 28,000 tons of steel, and managed by Lawrence Ho, it opened in 2018.
The service is impeccable; guests are escorted to their rooms, and luggage is handled for them. The soundproofing in the rooms is excellent, and the fully smart features were truly ahead of their time 8 years ago. Don't miss the open-air pool on the 50th floor.
Breakfast is served directly to the room. Guests in executive rooms can also have breakfast at the lounge on the 30th floor. It's a semi-buffet style, and the quality is superb.
I do have to complain about the behavior of some mainland Chinese guests. Half of them were wearing slippers in the lounge, speaking loudly, playing audio on their phones without headphones, and generally lacking etiquette. Such 'uncouth' individuals really shouldn't be present in such an establishment.
GGuest UserI had a very satisfying stay at this hotel. The overall environment was clean and tidy, and the lobby design was grand, giving a comfortable and relaxing feeling. The room space was well-proportioned, the bedding was soft and comfortable, and the soundproofing was excellent, ensuring a very quiet night's rest.
The front desk staff were warm and professional, making check-in and check-out efficient. They were also patient and prompt in answering any questions I had. Housekeeping was quick to respond and attentive to details.
The hotel's location is also quite convenient, with easy access to dining and transportation, making getting around hassle-free.
What promotions are available for hotels with Wi-Fi in Macau?
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.