Posted on Sep 5, 2026|Single Room
Guest UserIhre Bewertungen
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Actually, I had booked another hotel earlier which I needed to cancel due to unforeseen circumstances.
The Norfolk Lodge is one of the very few hotels offering a gym, a ”mini gym”. For me an essential on any trip. The mini gym offered some cardio equipment of which only 1-2 were working properly and a few very light weights.
Most disappointing was the extremely small single room, even smaller than in any (!) hotel in Japan's metropolis earlier this year. The smallest ever, that small that it was impossible to open my suitcase anywhere except on the bed!
The breakfast was disappointing, too. Allways the same products, no variety at all. Luckily, there was at least gluten free muesli (for s.o. with coeliac disease) and gluten free toast on demand.
Nevertheless, for instance only tin fruits and one sort of cheese etc.
Positive, however, was the hotel's greatest asset, the staff!
Very friendly and caring people, young, open-minded and very diverse from all abroad.
As St. Hélier or Jersey in general are very expensive during the summer season, I won't complain about the price although it was very expensive (cheepest I could find was about 170 - 175 € per night).
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Price per night fromAU$ 148
Posted on Apr 30, 2026
Guest User
Very nice hotel, clean, tidy and plenty of attentive staff. We used as a base for exploring Jersey so didn't really use the hotel facilities - except the breakfast which was excellent - although for us it would have been nice if breakfast had started a little earlier maybe 7:30am? (it ran from 8am to 10am which was OK). Late on the last evening when packing we found we couldn't open the room safe as it had malfunctioned, it was after 11pm, but it actually showed the hotel staff in a very good light as the receptionist tried her best to help, the restaurant manager said opening the safe was the priority, and eventually after about twenty minutes the porter did manage to open the safe (”mechanically” - but that's another story!), so all was good ...... the problem was the electronic device - hotel staff were excellent and problem was solved! Overall very good, would stay again.
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Price per night fromAU$ 112
Posted on Jul 31, 2020
KathyThe location of the hotel is very good, just a few minutes walk to the beach and sea bathing beach, can also walk to the city center, downstairs is the Michelin restaurant, very delicious. The SPA in the hotel is co-branded with the website of a beauty and skin care brand. It is necessary to make an appointment one day in advance. After experiencing it, it is very relaxing and relaxing. There is a bus stop next to it, so it's very convenient to go to the zoo.
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Price per night fromAU$ 214
Posted on Mar 23, 2025
Kimi.Dai
I recently had the pleasure of staying at the Grand Jersey Hotel in a stunning Seaview room, and it was truly an exceptional experience. The room offered breathtaking views of the sea, making each morning a delight to wake up to. The hotel exudes elegance and comfort, with impeccable service from the staff who were always attentive and friendly. Every detail was thoughtfully managed, ensuring a luxurious and relaxing stay. I would wholeheartedly rate my experience as 5 stars and highly recommend the Grand Jersey Hotel to anyone seeking a memorable getaway.
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Price per night fromAU$ 341
Posted on Jul 13, 2026
Guest UserWorst experience ever in a restaurant. On our last day here, I was having my breakfast till 10 am when the breakfast time came to an end. I asked one of the staff if I can take my tea to my room, the staff said yes. Other customers are taking drinks and food to home as well. While I was walking out of the restaurant, another staff walked past me and stared at the tea in my hand. She then rolled her eyes dramatically and let out a loud, dismissive ”tsk” sound.
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Price per night fromAU$ 151
Posted on Aug 14, 2026|Standard Double Room
Guest UserBeautiful hotel with excellent amenities, great selection of bars and restaurants to choose from. The hotel and grounds was spotlessly clean. Staff were all very friendly. Only let down was the bed that was as hard as a brick and made a really uncomfortable night's sleep, a shame really as I would have definitely come back again if not for that.
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Price per night fromAU$ 159
Posted on May 17, 2026
Guest UserThis is a wonderful hotel in a fantastic location. There is an up hill walk to the hotel I have a knee problems but I made it in 5 minutes. At the front there is a number 15 bus that take you to the airport and to the capital. It also has room for cases. It runs every 15 minuted during the day. Breakfast with a view is wonderful. The one thing that I would like is a walk in shower anf that would make it perfect.
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Price per night fromAU$ 210
Posted on Jan 4, 2024|Superior Room with Sea View
UtitofonI got the superior room with the sea view which was refreshing. The location is probably the best for the most part of a tourist- close to the city centre and bus station (for going to tourist attractions outside town which would be too expensive with a taxi) as well as very close to the harbour for the Condor Ferry (if you want to visit the other Channel Islands like Guernsey in same trip)
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Price per night fromAU$ 248
Posted on May 7, 2025
Guest User
Excellent hotel, front staff very friendly & helpful. Room was clean & everything you would need, ( a fridge would have been handy)
10-15 minutes walk to town & sea front. Breakfast fine & plenty of choice, good evening menu.
Spa was excellent with infinity pool, jacuzzi, cold plunge pool, sauna & steam room at no extra charge.
Would definitely recommend.
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Price per night fromAU$ 197
Posted on Nov 17, 2024
Anonymous User
The waiters are warm and polite, the room is small, the bed is quite comfortable, I slept well, but the facilities are old. The hotel includes free British buffet breakfast and has access to a gym.
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Price per night fromAU$ 137