To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(1408)
Positive reviews(1313)
Reviews with photos/video(205)
Convenient location(354)
Easy to get around(116)
Friendly front desk staff(90)
Near shopping area(74)
Strange smell in room(48)
Nice sea view(23)
Many dining options(20)
Offers pick-up/drop-offs(14)
Negative reviews(95)
Guest User
Queen Room With Sea View
Stayed in Sep 2024
Family
5 reviews
4.7/5
Amazing
Posted on Oct 27, 2024
Location is good, price is good had a good sleep
Response from Property: I am really excited to see the simple but profound praise from our guests, and they also recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service to every guest and bring great value to every guest experience.
angus
Queen Room With Sea View
Stayed in Nov 2024
Business travellers
9 reviews
5.0/5
Outstanding
Posted on Jan 1, 2025
Good Good
Response from Property: 看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務~酒店的我們求為每位客官提供最為貼心細緻的服務,為每位客官帶來超值的體驗
AndrewD
Executive Panoramic Queen Room
Stayed in Jun 2022
Solo travellers
69 reviews
4.7/5
Amazing
Posted on Jul 12, 2022
This is an inexpensive hotel in a nice location. Just opposite the Hengqin ferry terminal. Near the buzzing food street in Hengqin town. The room was clean and comfortable though you get what you pay for. Staff were friendly and helpful. I didn’t have breakfast with McDonalds breakfast being just down the street.
Response from Property: Hello! Thank you very much for taking the time to share your experience at the hotel. Hope to see you next time! wish you a happy life!
Guest User
Cozy 2-bed Room
Stayed in Jan 2025
Family
1 reviews
5.0/5
Outstanding
Posted on Feb 27, 2025
Very satisfied, and the travel expenses were reimbursed! ! It is very close to Chimelong. If you come to Chimelong in Zhuhai, you can book this hotel. Opposite is the night view of Macau. It is a very good hotel! ! ! ! It is also very convenient to eat downstairs
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Queen Room With Sea View
Stayed in Jan 2025
Family
8 reviews
4.6/5
Great
Posted on Feb 27, 2025
The hotel is in an excellent location, just across the road from Hengqin Wharf, surrounded by many restaurants, convenient transportation, and beautiful scenery. The facilities and hygiene are good, and the waitress at the front desk is very nice and considerate!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your review and for sharing your stay experience on the website. We look forward to your next stay. We will serve you wholeheartedly and wish you a happy life and everything goes well!
Guest User
Queen Room With Sea View
Stayed in Dec 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Feb 9, 2025
The accommodation is close to the sea, parking is convenient, the room is very clean and hygienic, you can also play cards, suitable for the whole family, there are many places to eat nearby, suitable for foodies like me, the breakfast dining environment is very good
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel and commenting on it. We have informed the relevant departments of the issues you have reported. We hope that we can help you solve any problems during your stay next time. We look forward to meeting you next time~ We will have better surprises to welcome you!
Guest User
Queen Room With Sea View
Stayed in Dec 2024
Couples
2 reviews
5.0/5
Outstanding
Posted on Jan 29, 2025
The room is clean and tidy, the waiters are warm and polite, the hotel is close to Chimelong and separated from Macau by a river, and there is a small park with nice greenery at the door.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.
Guest User
Queen Room With Sea View
Stayed in Dec 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Jan 29, 2025
The hotel is in a very good location, very close to Chimelong. There is one bus stop nearby that can reach Chimelong. Opposite the hotel is the beach where you can take a walk and enjoy the nice scenery. I personally think it is more convenient than staying in Chimelong, because there are many restaurants to choose from next to this hotel. The rooms are very clean and it is worth recommending.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate in our future services. We look forward to your visit again and we will serve you wholeheartedly.
Guest User
Queen Room With Sea View
Stayed in Dec 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Jan 29, 2025
The hotel is cost-effective, and it is very convenient to eat nearby. All questions are answered and the service is thoughtful. The night view of Macau across the window is beautiful at night.
Original TextTranslated by Google
Response from Property: Thank you for your full-score evaluation of us. Sometimes, what is unforgettable at first sight is not necessarily luxury and cumbersomeness, but the warmth close to the heart. Being meticulous and careful in the daily details will form a great power. We are willing to be the guardian of warmth and simplicity in the modern hurried life. The service is ours, and the mood is yours. Good service embellishes your good mood, and we work harder for this reason~ Looking forward to meeting you soon, love you~~
Guest User
Executive Panoramic Queen Room
Stayed in Dec 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Jan 29, 2025
The hotel is close to Chimelong, opposite the beach, with check-in spots nearby, and equipment for children to play with. The staff have good service attitude
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.
Anonymous User
Executive Panoramic Queen Room
Stayed in Dec 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Jan 27, 2025
Close to Chimelong, the front desk lady is friendly, it is convenient to eat around, there are facilities for children to play nearby, the children like it, the night view of Macau opposite the window is very beautiful at night
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.
Guest User
Queen Room With Sea View
Stayed in Dec 2024
Family
4 reviews
4.1/5
Very Good
Posted on Feb 11, 2025
Located on Hengqin Pedestrian Street, it is very convenient to eat and shop downstairs. There are many popular online food around. Just across the road is Hengqin Wharf. There are also sightseeing buses to Hengqin, Gongbei Port and Lovers Road. The windows are not very soundproof. It takes only ten minutes to get to Zhuhai Chimelong by taxi in the morning. I recommend it to everyone.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your review and for sharing your stay experience on the website. We look forward to your next stay. We will serve you wholeheartedly and wish you a happy life and everything goes well!
Guest User
Executive Panoramic Queen Room
Stayed in Dec 2024
Family
4 reviews
1.0/5
Posted on Jan 25, 2025
The price is expensive, but the room facilities are cheap and the building is dilapidated. It is not a star hotel at all. Ctrip randomly advertised it online and I was deceived by Ctrip. It is garbage level and there is no security guard. The elevator entrance is facing the back door, which is very unsafe. The environment and sanitation are very poor and dilapidated. It said on the Internet that there is a special car to pick up and drop off, but it turns out that you have to take a drip and then reimburse it. This is not a hotel. Strictly speaking, it is an ordinary hotel. The receptionist at the front desk is average. It is a disgusting hotel
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!很抱歉給您帶來不愉快的入住體驗,入住期間有什麼問題隨時可以告知酒店,酒店會給你解決問題,我們已將您的寶貴意見反饋給各相關部門跟進處理,酒店會不斷加強服務人員的服務態度,努力為每一位賓客提供更為優質的服務,誠摯歡迎您的再次光臨!
Guest User
Executive Panoramic Queen Room
Stayed in Dec 2024
Family
7 reviews
5.0/5
Outstanding
Posted on Jan 19, 2025
The hotel is in a good location and has complete room facilities. It is not far from Chimelong Ocean Kingdom and it is very convenient to take a taxi. There are many snack bars around and you can choose all kinds of food you like. If you go to Zhuhai Chimelong Tourist Resort, you can choose to stay here economically.
Original TextTranslated by Google
Response from Property: Thank you for your praise! We are also very surprised to see your comments. Thank you very much for your affirmation of our service. We should not only do our job well, but also pay attention to the individual needs of guests, provide personalized services to each guest, surprise guests with high-quality services, and finally satisfy guests. We should treat every guest like our own family, serve guests with all our heart, and make guests' journey no longer lonely! If you like us, please recommend us to your friends!
Guest User
Cozy 2-bed Room
Stayed in Dec 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Jan 18, 2025
Bring your children to travel in Zhuhai. The front desk staff is very enthusiastic. The environment is beautiful. Macau is across the sea. You can book directly if you need it in the future.
Original TextTranslated by Google
Response from Property: Thank you for your praise! We are also very surprised to see your comments. Thank you very much for your affirmation of our service. We should not only do our job well, but also pay attention to the individual needs of guests, provide personalized services to each guest, surprise guests with high-quality services, and finally satisfy guests. We should treat every guest like our own family, serve guests with all our heart, and make guests' journey no longer lonely! If you like us, please recommend us to your friends!