"The positives: Lovely staff. Spacious room with a small terrace and a partial mountain view. King-size bed, comfortable linens. Excellent breakfast with a vegetarian option. Bright dining room. Andalusian-style building, attractive exterior architecture. The negatives: The hotel is extremely poorly soundproofed; you can hear your upstairs neighbor blowing their nose, the one next door sneezing, and the one across the hall using their toilet all night long. The door closing mechanism urgently needs replacing. It's impossible to close the door without slamming it loudly when you leave, resulting in being woken up from 5 a.m. onwards by the deafening sounds of slamming doors. Don't forget to indicate that you don't want to be disturbed, otherwise (as in my case) the chambermaid bursts in without knocking, and if you ask her to leave, another one returns five minutes later like a tornado. The bathroom is outdated with unrepaired holes in the walls and lighting reminiscent of a gas chamber. Baseboards torn off in the hallways and common areas. Don't hesitate to visit several rooms: the first one I was shown smelled bad, the second hadn't been properly cleaned (socks lying around), the third was okay. Take a room at the back; the ones at the front face a highway with lots of trucks. No bathrobes or slippers. The hotel is decorated exclusively in shades of gray, black, and beige... a few more cheerful colors wouldn't hurt."

"Fantastic! The staff, from Isabel at reception to Laura, Antonia, Fani, and Arancha in the dining room, made our stay unforgettable. We'll be back. Thank you so much!"

"Hotel is looking bit tired now but otherwise location is good, onsite golf also ok and Driving Range looking great"

"The hotel was very comfortable and very comfortable. The staff were very good at us. The hotel has a part with renovated rooms and a part with non-reformed rooms. We were touched by the unreformed and the beds are very uncomfortable. The room was clean."

"Beautiful hotel with great staff"

"We are currently staying here and this is our second visit. Having seen some of the negative reviews I felt I needed to add a review. Firstly to the person who gave a one star because nuggets were only served once a week and his child had nothing to eat. This is your fault as a parent not the hotel. The food at these hotels is self service and has to cater for many nationalities and this is a Spanish hotel not McDonalds in the sun. We actually found the standard of food excellent, there might be things you don’t like but that’s normal. The hotel is not brand new but the rooms are massive, the hotel is spotless and every where you look the staff are busy working and are often ignored by the guests. This place has character and if as a guest you have a preconceived idea then it is not the hotels fault. For the second time it is fantastic. The staff are great but English is not their first language, whoopee we’re in Spain. I’m sure if Spaniards went to the Uk there maybe a language barrier!! For us a beautiful clean hotel on the beach with wonderful well kept grounds, good food and great staff, what could you ask for more??"

"I WOULD TAKE AWAY 3 STARS, IT LOOKS LIKE A BOARDING HOUSE, NOT EVEN DOG FOOD, DISGUSTING DISH CLEANING, YOU HAVE TO LOOK AT YOUR PLATES AND GLASSES BECAUSE THEY ARE DIRTY, ON TOP OF THAT THE RESTAURANT CATERING DOES NOT BELONG TO THE HOTEL, THE MANAGER OF THE CUTRADA IS IN A WAY, I SUGGEST THAT YOU COME WITH YOUR FAMILY AND COUSINS FOR LUNCH AND DINNER. MAYBE HE LIKES IT, BECAUSE IF THIS IS WHAT YOU ARE OFFERING FOR THE AMOUNTS YOU ARE ASKING FOR, APART FROM BEING A TRICKSTER, YOU ARE A CHEAP GUY. YOU COULD RENOVATE THE APARTMENTS AS THEY ARE FROM THE 19TH CENTURY. THE ONLY THING I ASK YOU IS THAT YOU DON’T GAMBLE, I WILL NEVER COME BACK. IT’S PITY THAT YOU PUT ALL THE ENTIRE YEAR INTO YOUR JOB WHILE WORKING AND YOU GO ON VACATION AND HAVE THIS... TO THE HOTEL MANAGER. P.S. GO DO SOMETHING ELSE, BECAUSE IF THIS IS HOW YOU RUN THIS,... AND OFFER THIS, IT’S BETTER THAT YOU WERE DOING SOMETHING ELSE, CHEATY. If you are an EU resident and would like to appeal our decision, please click here. You can review your appeal options here."

"We are having a very relaxing holiday. The weather has been very hot. We have really enjoyed the pool area and the entertainment team have been excellent. The hotel is probably ready for a good refurbishment. Very much a Spanish family hotel.Really enjoyed the falconry evenings."

"Terrible free buffet. Queues of more than half an hour to get in to eat, more than 15 minutes to be served and then there was no food. There were also no plates and those that were there are wet and with food remains. The coffee machines didn't have milk,… in short it seems that nothing worked. There were many of us, they said. The capacity was apparently met but the kitchen and the service could not cope. Eat we didn't eat but they charged us if they charged us. We went for the Níjar Cup and although we had full board we ate out on the second day to avoid disaster again."