Velas Hotels & Accommodations

I stayed 3 nights in this hotel as part of a group. The location on the coast, opposite Pico, is good, the (unheated) pool set in gardens looks nice. The rooms are small but adequate. It seems that the hotel is divided into two parts: those that have views over the pool, with coffee/tea facilities and those which don't (have views of the back of the restaurant and a bit of garden with some building works on the wall)! You can tell I was in the latter! This hotel prides itself on its breakfasts, with lots of home-baked goods (cakes, pies, pastries, biscuits). Unfortunately that is not much good if you can't eat gluten. It does not offer dinner in the evening. Since our group trip involved full board, we were sent to a pretty basic cafe up the road with formica tables and a very limited menu (vegetable soup, then grilled tuna or meat, then desert - which included tinned fruit salad one night). We had the same offer for 3 nights! The fish/meat was cooked freshly and well, at least! One big downside was that I slept with my window open rather than using aircon and got many mosquito bites - the only place this happened in the Azores. Maybe to do with the garden. Two things really annoyed me/us. On the last morning we were leaving early, as was another larger party. Our guide negotiated at length to get us a partial breakfast (excluding cooked items) before we left. We were told this would be in reception. Again, since I can't eat baked goods there was further negotiation to get me an apple and an orange set aside, as a special favour. When we arrived at 6.30 that morning, there had been dry sliced bread, sliced cheese and ham and coffee. I say 'there had been' because the previous group had eaten most of it (see picture). There was about 1 cm of milk left a jug to go with the remains of the coffee for our group of 9 and, of course, no fruit for me. That was very poor given that both the ferry and the flight out of Sao Jorge leave early so guests must regularly need to leave before breakfast opens at 7.30 am. The final insult was that I went to take my extra supplies of cheese/ham (because I couldn't eat much of their food) out of the room fridge when I left, only to find that it was warm. The fridge had been unplugged and the plug tucked behind the bin. This is a hotel with notices, if you know what I mean. There was a notice on the fridge whose English section said ' This refrigerator is for your use and is empty. If you wish to fill with any of these items, please contact directly the reception or ask for the room-service.' 'These items', was not explained/specified. So why unplug it if it is for my use? My food was ruined.

The location of the hotel is ideal. The seafront and all amenities are easily found and well sign posted. The swimming pool, to be fair, was lovely and a calm place to be. The receptionist was helpful in booking a tour for us , thank you We started in a corner room of a block in the grounds which was small but possible. Like others have said the hotel is dated and in need of an upgrade. Breakfast was pleasant - the yoghurt and fruit was welcome. After one exceptionally humid hot night trying to make the AC system work we reported it as faulty. The engineer came and looked at and apparently ‘ it was working’ - yes the fan works loudly but there was no cooling. The staff readily offered us a different room which we accepted and then agreed as we checked out that the air conditioning at the hotel is not strong… ie doesn’t work,! A hard bed and 2 sleepless nights isn’t fun on holiday.

Nice hotel for stay at Faial. The reception is very good: We were helped with the bags to the room and we could check in the morning too. The rooms have everything you need, unfortunately no real balcony to sit on. Breakfast is simple but good. (Something of vegetable for e.g. on cheese or some noots and pits for in the yoghurt we miss) The service in the restaurant is good and friendly. Dinner buffet is also very good. What we really find top is the possibility of using sauna and steam cabin. Nice for after an activity (such as a hour of sports). The hotel is located on a busy road, central, & at the port. Parking can be in your own parking with a key you get during your stay.

A stay at Hotel Horta places you in the heart of Horta, steps from Horta Historic Center and 5 minutes by foot from Horta Regional Museum. This upscale hotel is 0.5 mi (0.8 km) from Fort of Santa Cruz and 0.7 mi (1.1 km) from Peter's Scrimshaw Museum.Don't miss out on recreational opportunities including an outdoor pool and bicycles to rent. This hotel also features complimentary wireless internet access, a television in a common area, and tour/ticket assistance.Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 80 air-conditioned rooms featuring LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

While this hotel is located right in the Marina next to the ferry terminal you are in for a few surprises. Let's start that it feels like you went back in time. The hotel seems pretty old, where you don't even have in room safes and if want to store something you have to ask the front desk to store it in the safe for you. When you hlgwt to your floor there are 2 full bathrooms which makes you think that you are in some dorm room with shared bathrooms, but that's not the case. There were nice surprises as well, where the pool has salt water vs plain old chlorinated. Another nice surprise was the breakfast, which had the cutest pancakes that were made by a machine that most of the people could not figure out how to work. The hotel is pretty clean nevertheless. Another surprises is if you are a light sleeper is the location of the ferry right by your windows which makes a pretty loud honking signal when it leaves and the last one leaves after midnight.

At first I wasn't going to put such a low grade even though I wouldn't recommend this place to anyone and because I thought that at least the staff was saved, but just after checking out I get a notification that the establishment informs booking that we have not stayed so that I do not have the opportunity to leave a review. What a coincidence! We had to change rooms but it turned out to be very unpleasant too. Installations without maintenance, humidity in ceilings and walls, noise from other rooms, poor hygiene, cobwebs under the bed and in the corners, cockroaches and centipedes (we killed 5) and they also left us a gift behind the bed, the bathroom extractor fan It didn't work but it made a lot of noise and humidity, it only increased after each shower which also smelled like residual water. We could not leave the windows open because more insects entered. The shared dining room, which is where he also has his office, smelled closed and when it came time to go use cutlery... there was none. Anyway... all nonsense, I would be ashamed to have accommodation like this.

Located in Lajes do Pico, Aldeia da Fonte Hotel is by the ocean, a 5-minute drive from Whaler’s Museum and 10 minutes from São João Forest Reserve. This upscale hotel is 9.4 mi (15.2 km) from Caiado Lagoon and 13.1 mi (21 km) from Convent of Sao Roque do Pico.Enjoy a range of recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.You can enjoy a meal at Fonte Cuisine serving the guests of Aldeia da Fonte Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.Featured amenities include complimentary wired internet access, a business center, and multilingual staff. Free self parking is available onsite.Make yourself at home in one of the 40 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and bidets. Conveniences include phones and safes, and housekeeping is provided daily.

Sometimes the staff was very kind and helpful and sometimes rigid and hard. There is no kitchen or refrigerator to accommodate customers. The bedrooms are very small and the beds are noisy. On 6 beds, both of the center have no take or light. No serviette or soap provided. Healthcare is far from the bedrooms. The toilets were running and there was always water on the floor. No air conditioning, no ventilator and the boxes are not barriered. To finish on a positive note it was clean and the architecture of this old building is beautiful.

With a stay at Quinta da Magnólia in Velas, you'll be within a 15-minute drive of Santa Bárbara Church and Igreja de Sao Jorge. This hotel is 5.9 mi (9.4 km) from Velas Marina and 8.8 mi (14.2 km) from Pico da Esperanca.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the poolside bar. A complimentary continental breakfast is served daily from 8:30 AM to 11:00 AM.Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.Make yourself at home in one of the 10 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Stayed here for 4 nights and were taken aback by the fact that during our stay the dining room was shut in the evenings. We were advised we could have lunch but we were on a walking holiday and out all day. We were further disappointed by the news that on the Saturday breakfast had to be taken in our rooms due to wedding preparations which seem to take over all the hotel. Initially we were advised that we would have a list of breakfast items to chose from and we could have use of the pool. However come the breakfast it was a basic bread roll, pastry and cake breakfast and coffee was black. Milk and fruit were eventually provided when I requested them. If the pool was really open we would have had to have swum in front of all the wedding guests who were sat at the tables for hours. It was clear that the staff on reception were not giving us the full story and there seemed very few non wedding guests in the hotel. We were very annoyed about this as it was our 40th wedding anniversary that day. It was also awkward when we came back to our room mid morning in our walking gear to come across the bride and her father in the corridor outside our room sorting out her train before going to the chapel which was directly infront of our balcony. We were given a complimentary bottle of wine and cheese board late that evening as a goodwill gesture but only after constant complaining on my part. On a positive note normal breakfasts were outstanding and could be eaten poolside looking across to Pico. Our room was beautiful as was the rest of the hotel.