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Posted on Jul 8, 2025
SamanthaHunt
Great hotel that looks like an apartment complex. Buffet Breakfast was simple, a few hot choices, and had daily pancakes so my kids were happy. The beds and pillows were super comfortable. Small clean gym and outdoor pool with sitting area. The 2 bedroom was perfect with 2 ensuite bathrooms. Only complaint was that the sofa bed mattress needs to be thrown away and replaced as it was badly stained. So we just slept on the couch. Will stay again.
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Price per night fromMYR 462
Posted on Oct 7, 2025
M36497****
Cleanliness: The room was clean and hygienic, and the cleaning was thorough.
Service: The driver for the hotel's airport shuttle was rather rude. Because I mispronounced the hotel name (Holiday Inn and Holiday Inn Express), the driver gave me a lot of complaints. This needs improvement.
Environment: The room was quite clean, and I had a good rest.
Facilities: The breakfast was decent, and there were also snacks available for purchase.
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Price per night fromMYR 463
Posted on Feb 10, 2024
Guest User
Very nice staff is extremely helpful would definitely stay here again
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Price per night fromMYR 453
Posted on Nov 20, 2021
Hopper-Hughey TravelersStayed one night. Hotel was clean and modern.
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Price per night fromMYR 546
Posted on Jul 21, 2024
Rae Frykberg
We arrived around 2:30 ish pm and needed to get to our room, order LYFT and go to a meeting scheduled for 5:00 pm. The desk person said check in time is 4:00 but would ck to see if a room had been cleaned and ready for occupancy. He verified one was ready and allowed us to go to that room. We were appreciative of the cleaning staff and the desk person.
All the hotel employees were friendly and courteous. The desk personnel even helped me with getting a Lyft app set up on my phone. The breakfast buffet was really good and extensive. There was always a line to cook waffles which caused a back up and slow moving line. Maybe have more waffle irons available. I wanted to order food from a nearby Panera Bread but the desk personnel called and/or looked up on line to find it had closed. She suggested if I placed an order thru the Panera Bread app, the person who drives the shuttle could take me to a different Panera Bread a little further away to pick up the food. I accepted her offer, bought the driver a snack and gave her a tip. I was able to have a wonderful mid afternoon meal.
The beds were very comfortable. I like the bathroom door with ”cloudy” glass which allows light in for use of the bathroom overnight. I like the use of attached to the wall containers of bath soap, etc. which definitely cuts down on use of smaller containers partially used and thrown away.
One important thing we suggest is the street sign for Arrow Street be much larger. Not being locals, the area was unfamiliar with us, there is heavy traffic and the Arrow Street sign is very hard to see.
Otherwise, we were very happy staying in this hotel.
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Price per night fromMYR 466
Posted on Feb 15, 2026
Guest User
Room was clean, and the staff was friendly. All around a good stay with no issues.
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Price per night fromMYR 538
Posted on Sep 16, 2023
ChaLove
I enjoyed the pool and the A/C was very good in the room. I had a balcony that overlooked the road and shopping center. Balcony king room looks exactly as advertised. The room was quiet and the sheets and towels were clean. Appreciated the refrigerator and microwave in the room. The ceiling had an uneven plastering done, but it did not affect my stay. The balcony has a simple two chair and table set, nice to have a drink on during a warm night. However, there is not a great view as this hotel is right off the road toward the city. Breakfast ends at 9 am, I wish they would change it to 10. I did not bother to wake for breakfast the next morning so I don’t really know what they had except yogurt, coffee, and a pancake making machine. Overall was a great stay and the staff is kind.
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Price per night fromMYR 343
Posted on Nov 5, 2023
Guest User
They hotel was very clean and staff was very nice. I don’t recommend booking through Trip.com. I booked and prepaid several days before arriving and the room that I had booked was unavailable. The hotel said they reached out to trip.com to let them know that I wouldn’t have a room and to contact me. Instead I got confirmation emails stating my room was available for check in. The hotel was very nice and helped me get an available room with not additional cost but trip.com refused to do any kind of refund for they different room.
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Price per night fromMYR 313
Posted on Jan 2, 2024
ShanOB
Staff very friendly and helpful. The room was a decent size and the bathroom was small. Paper thin walls as we could hear the person in the room next to us sneeze,cough,etc. We were excited about the pool and hot tub but upon further inspection it didn’t look clean at all. The morning breakfast was not very good. The housekeeping staff were friendly and gave us towels in exchange for our dirty towels as we didn’t need the room clean.
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Price per night fromMYR 420