4-Star Hotels in Wake County

The room was very clean and the bed was very comfortable. This hotel is in a great location, the room is clean and comfortable, the service staff is friendly and attentive, and the breakfast selection is rich and delicious. The overall stay experience is very satisfactory, great value for money, highly recommended.

Breakfast was good and the room was large

I had a great time at this hotel. The only drawback was not being able to do a late checkout but it was otherwise a great place to stay.

The hotel is too stingy! The water flow is deliberately adjusted to be very small, as thin as a pencil, and it takes half a day to rub the towel. The water tank in the toilet was also working intermittently, and the sliding door of the shower room would slide open automatically when closed, so I had no choice but to use something to hold it up. I don’t even know how the four stars came about? Maybe it's just that the external environment of the hotel is good, but it's just fake! Will never stay at this hotel again.

In general, it’s a bad experience of staying this hotel. Won’t come back anymore unless there are improvements. Pros: room is spacious and good location for a stopover. Cons: I stayed in room #105. 1. Poor lighting at the living room area and the front door area. Only the lighting in bathroom is bright. 2. Very noisy that I wasn’t able to sleep at all. Non stop noises from the upstairs and neighbors. Especially the sound of toilet flushing. Was like several minutes a loud flushing of toilet at around 3:20am onwards. The sound of toilet flushing of my room is also very loud. 3. The receptionist at the evening forgot to add comments of late checkout of my booking. The next day when I back to hotel for packing but the door card was expired. But the receptionist in the day time helped me to figure out.

Fabulous Customer Service! Team members like Jamel make you feel welcome and he was so very helpful. He was so friendly, we had no problems. The hotel was packed but he made sure that my young adults and I had rooms right next to each other. It meant so much as we came in from different Cities. We had a marvelous trip to Raleigh.