4-Star Hotels in Semarang

This hotel has a unique and pleasant interior. The location is very strategic. The rooms are also comfortable and spacious. Generally, the cleanliness is good. However, there were some stains on the bed sheets. We checked, and the bed sheets had already been changed, but the stains were still there after coming from the laundry. Perhaps they could cross-check this with their laundry vendor. Even after we asked for new ones from housekeeping, they were in the same condition. Another minor point for me is the complimentary drinking water. It seems to be water from a dispenser (we don't know if it's refilled or not) served in a jug, not bottled mineral water. That's a bit odd for a 4-star hotel standard. But overall, it's okay.

As mentioned on my previous review the hotel tomorrow and provides a really good however aging amenities and hotel experience. The stay was good the food was amazing however I do have to say that in the four star hotel class in central samarang there are a lot of other choices so feel free to take a look at those first but do not leave novotel entirely out of your list.

Poor management of their organization means they can't distinguish between priority scales for hotel guests and hotel events when anticipating parking for guest vehicles and event attendees. Furthermore, the staff and manager's response was unhelpful, offering no solutions. This forced hotel guests to argue and insist on their rights, which should have been unnecessary if things were organized properly.

Overall, everything was good and we enjoyed our stay. The room was comfortable and the staff were friendly. The only issue was that the bathroom looked a bit dirty, with some stains and buildup that could be cleaned better. Other than that, no complaints.

Another example of a 3.5-star hotel: definitely higher than a 3-star but not a 4-star yet. The location is perfect, walking distance to DP Mall, Lawang Sewu, Pandanaran area, and museums. Breakfast was nice with a changing menu every day and offered a complimentary celebratory dinner for the New Year. Unfortunately, for 2 nights we were disturbed by fellow guests nearby partying so loudly and a broken AC. The hotel arranged a different room for the final night, and this one is fine. The rooftop bar and swimming pool were nice. Gym was functional. For a hotel of this size, it's surprising that they dont have a proper parking area - your car will be parked in nearby buildings where the hotel has an arrangement and it comes with a complimentary and free valet service.

Overall service was okay, the room was okay, BUT... I stayed for 3 days and 2 nights. The AC in the room was warm/hot. Maybe because I was out most of the time, it didn't bother me much. But it was annoying at night and in the morning when it was hot. The shower in the bathroom was moldy, and the sink was also moldy.

The hotel facilities are excellent. The swimming pool and gym on the first floor are great, and I went there to work out every day. The room was spacious and relatively clean. You need a key card to use the elevator, which made me feel safe.

Plus: Friendly staff at lobby, reception and restaurant. Helpful staff at Obsidian who helped reheat our food although bought from outside 🙏👍 Location is strategic - near to the mall and walking distance old town tourist attraction. Minus: The touchless elevator buttons were too sensitive. The lift at all floors lit when hand came near. It caused the slowing down due to stopping at each floor and prolonged guests waiting time especially during peak hours. Sound proof was not effective- the loud noise from traffic, exercise dance music from nearby square was truly disturbing during night and morning. Restaurant is quite small. Hard to find a seat during breakfast time.

We booked two rooms. When one of the rooms, the AC was not cold, called the receptionist, and was responded to well. An hour later, the room was cold again. Breakfast is quite varied.

Great hotel actually, nice pool and breakfast, but the building and interior is a little bit old that I’m not really into it. Many cracks at the wall and floor that not looks good. Its located in a local residences, not too close to the center of the city.