4-Star Hotels in Semarang

Dear Hotel Management Team, During my stay at your esteemed hotel, the warm ambiance made me feel incredibly comfortable. The clean room and thoughtful service left a deep impression. The front desk staff were welcoming and efficient, promptly handling the check-in process. The room was well-equipped, and the soft, clean bedding ensured a good night's rest. Special thanks to the housekeeping staff for their meticulous cleaning; the public areas were always fresh and pleasant. Overall, the experience exceeded my expectations, and I look forward to choosing your hotel again for my next trip. I sincerely wish your business prosperity and continued improvement in service quality! Best regards, A Satisfied Guest

The service is excellent, everyone from security, doormen, checkin staff, room service, breakfast team to chamber maid. We didn’t book with breakfast but we ended up eating there for three mornings!! Quite a lovely spread to enjoy. Great coffee as well! And the coffee shop offers fresh juices outside of the breakfast hours. We ordered room service too and the food was delicious. The only drawback I can write is that the plumbing really needs improvement. The odour is bad. The last day was the worst the smell went into the bedroom as well.

This hotel has a unique and pleasant interior. The location is very strategic. The rooms are also comfortable and spacious. Generally, the cleanliness is good. However, there were some stains on the bed sheets. We checked, and the bed sheets had already been changed, but the stains were still there after coming from the laundry. Perhaps they could cross-check this with their laundry vendor. Even after we asked for new ones from housekeeping, they were in the same condition. Another minor point for me is the complimentary drinking water. It seems to be water from a dispenser (we don't know if it's refilled or not) served in a jug, not bottled mineral water. That's a bit odd for a 4-star hotel standard. But overall, it's okay.

We just stayed for one night in Chanti hotel before continuing our trip to the next destination. The twin room we stayed was little bit cramped but it was fine for 1 night.  The bed was firm but comfy, the bathroom was compact & small. The lobby isn’t on the street level & has to be accessed from the drop off/parking area by the elevators. The staff were courteous & friendly, the breakfast was good with many local specialties, western and Japanese dishes. We also had massage in the spa, the masseuses were skilled and gave us excellent massage. Overall, we like the hotel because the location is in the city center and we can walk to the malls, shops & eateries nearby. The downside is the small room & bathroom, also the soundproofing isn’t good because we heard the people talked in next room & hallway.

🌟 Rating: 4.5 / 5 | A classic, well-established hotel with an excellent location and attentive service, perfect for both business and leisure! ✍️ Review: My stay at Novotel Semarang was very satisfying overall; it truly lives up to its international brand reputation, with all aspects performing above average. Excellent Location: The hotel is situated in a prime location in downtown Semarang, offering incredibly convenient transportation access to the Old Town (Kota Lama), popular attractions, and shopping malls. It's a top choice for both business travelers and tourists. High Standard of Service and Dining: The staff were exceptionally warm and professional right from check-in. I especially want to praise their breakfast – the variety was impressive, with a wide selection of local Indonesian flavors and Western dishes, all prepared with great care. Well-Equipped Facilities, Though Showing Some Age: The room was spacious, and the bedding was very comfortable, ensuring a good night's sleep. While it's clear the hotel has been around for a while and the decor is more classic and traditional, the overall cleanliness was spotless, and maintenance was excellent. The hotel's pool and gym were also very clean, perfect for relaxing after a busy day.

Strategic location, spacious and comfortable room, exceptional service. Breakfast was standard. Parking is a bit tight, so you need to be extra careful. Overall, very good.

Overall service was okay, the room was okay, BUT... I stayed for 3 days and 2 nights. The AC in the room was warm/hot. Maybe because I was out most of the time, it didn't bother me much. But it was annoying at night and in the morning when it was hot. The shower in the bathroom was moldy, and the sink was also moldy.

Had a great stay at this hotel. The room was clean, comfy, and well-maintained. Staff were extremely friendly and welcoming. Breakfast was also delicious with a good variety. Overall, a pleasant and satisfying experience.

Great hotel actually, nice pool and breakfast, but the building and interior is a little bit old that I’m not really into it. Many cracks at the wall and floor that not looks good. Its located in a local residences, not too close to the center of the city.

We booked two rooms. When one of the rooms, the AC was not cold, called the receptionist, and was responded to well. An hour later, the room was cold again. Breakfast is quite varied.