4-Star Hotels in Prague

The hotel room was very spacious. However, they assigned us a disabled-access room even though we hadn't requested a special room type. This meant the bathroom facilities were all quite low, which was a bit inconvenient. The service attitude was decent, but considering the price, it offered reasonable value for money. The breakfast was okay; nothing particularly special but clean. The overall environment and infrastructure were good, but the cleanliness definitely needs improvement.

I was very pleased with our stay. The towels were very clean, and breakfast was also complete. The hotel is very close to Adel Metro. The first photo does not correspond to reality, as it's not the hotel's facade, but a city landmark. It would be good if this could be corrected.

This was the best hotel of my entire Europe trip! The facilities were top-notch, super clean, and tastefully designed. I loved how well the space was utilized and the thoughtful details in the room. The service was excellent, and the breakfast selection was great. I genuinely enjoyed my stay! The location was also very convenient, with easy access to transport and supermarkets nearby. Highly recommend! I rarely write reviews, but this hotel really gave me some hope for good value accommodations in Europe.

From initial booking the hotel staff were efficient. I dealt with the hotel direct to organise airport transfers. I was booking for a party of 6 and we were not all travelling together. Each of the three transfers from the airport were on time and the driver easily located. The return journeys were equally good. The location is extremely well positioned, being only a 2 minute walk from Charles Bridge. The hotel interior was very spacious and extremely well kept and clean. The rooms looked to have been pretty recently updated with lovely en-suite bathrooms. I had travelled lightly with hand luggage only, so the toiletries were very welcome as was the coffee/tea & kettle. There was a digital safe and a fridge which could be stocked at an extra cost. The rooms were as warm or cool as you wished being controlled by thermostat and there was a constant supply of hot water. The breakfast was absolutely great. If you are looking for a full English then look elsewhere but bacon, egg and beans was always available. There was different types of bread, cereals, jams, fruit, yoghurts, cheeses, a vast selection of cakes and cooked vegetables together with quiche and sliced meats Also dairy milk as well as non-dairy I could have sat and eaten all day long. My only gripe was that the bar was not constantly manned by bar staff. This task was carried out by the receptionist on duty and there was not an actual area for the bar, merely a few bar stools positioned at the bar itself, which was located between two eating areas. so not a cosy spot to socialise in the evening. Would I return to this hotel again - MOST CERTAINLY!!

Clean in a great location. The process to register seemed a little complex but it all worked out. Room was on the top floor under the eaves, so separate toilet and bathroom over 2 levels which was a little awkward, but manageable as it was all about the location.

If you're traveling solo, this place is great. The room was decent, and the bed was a perfect single size. I stayed in the 8-bed female dorm, and it was clean and good. The shared bathroom got a bit busy since multiple people used it, but despite that, it was affordable and good. It's close to the Old Town, so I could easily walk around, and the National Museum was just a 5-minute walk away. Plus, there are two train stations nearby, which made getting around super convenient.

good 👍

This hotel's location is its strongest point - its a single tram ride to the Old town or the main train station. It does go down-hill from this point on. The weakest point of this hotel is the staff. The receptionist (fair hair, glasses, on duty afternoon 25/09/25 and morning 26/09/25) was positively rude, and it marred the whole experience of the stay in this hotel. When I enquired about the breakfast options (continental vs. cooked) the reply I got was: 'explain the difference'. When I asked about the tram number to the Old town's main square, the reply was ' you have to read the signs on the tram stop'. When I asked to put the suitcase in the storeroom, a very stern (if not aggressive): 'you bring me the key back immediately' was hurled at me... During the 24 hour stay, there wasn't a single person (reception/catering/housekeeping staff) who smiled and/or made you feel welcome. Similar feedbacks have been posted previously, and obviously nothing nothing has changed, so please be prepared for the similar treatment. The breakfast experience was awful. The photos are misleading, the drawing posters are no longer on the wall and the room feels cold and unwelcoming. At 9 AM finding a free table was a challenge, and I witnessed people sharing large tables put together, instead of single tables being provided. You get your drinks from one room and food from the other - in the meantime, someone else has taken your table. The plates provided were a joke, dessert plates of 10 cm in size, so as to make people get up and refill from buffet! Scramble egg tray (just about the only edible food) was empty at the peak time (9 AM). This situation could've been easily avoided with a bit of communication between the reception and the kitchen, in terms of guest numbers. WIFI was just about adequate. Overall, really unpleasant experience and they will not be getting my custom again. Advice: pay few Euros more and book elsewhere!

The hotel is 5min walk away from the tram station Stepanska, being away from the main circuit of the old town means you will have some level of peace at the night. The room is clean with only some level of hot water tuning is required everytime but not really a big nuisance, the TV is able to connect to Bluetooth for you to watch your movies through phone and speaker through the TV. The washing machine and dryer is free of charge only need you to stay awake for the long cleaning cycle, do bring your own detergents. I like the service of the hotel being the fact the receptionist is very helpful to my request on lending the phone call due to emergency. Staying at the hotel also grant you 10% discount to the Wellness Center on basement - do give it a try, it relaxes you on a long journey . Overall I like the stay on Mamaison and do not regret my choice of stay in Prague with this hotel.

apartment很大，地點很好找，但由於是全自動入住形式，所以沒有寄存行李服務。但附近也有很多店舖可以做行李寄存。我們房間在4樓，有電梯非常好👍🏻，房間亦有洗衣機，由於布拉格是我們最後一站，有洗衣機真的很方便，但沒有提供洗衣液，可以到附近的tesco買一次性的，但沒有提供掠衣架，這點較不方便。沖涼房還有浴缸👍🏻廚房設施齊全，更有提供鹽及胡椒粉，非常好👍🏻房間很舒適，只是在中心區晚上會較嘈，但我們很累，所以也睡得很好！非常推薦入住！