Featured facilities: Barbecue, Terrace, Hair Dryer
Very Good
82 reviews
8.6/10
1 night
From IDR 954,188
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8.9/10
Very Good
GGuest UserGreat Location and Perks, but Where is the Staff?
I’m giving this stay 3 stars strictly due to the service, which was among the worst I’ve experienced at a hotel.
The biggest issue is the lack of presence at the front desk. At my scheduled check-in time, the reception was empty. I had to repeatedly shout ”hello” before anyone appeared. This happened throughout my stay—whenever I had a question about the weather or my tour, I had to yell for someone to come out from the back. If you aren't going to staff the desk 24/7, please at least invest in a service bell so guests don't have to shout.
The housekeeping staff also seemed to be in their own world. They rarely acknowledged guests; in fact, I frequently found myself holding the elevator door for them to exit before me. When I asked for a shower cap, I was told they simply don't provide them.
It’s a shame because the location is actually great and very quiet, with plenty of parking available. The hotel does offer some nice perks, like a free breakfast for guests and complimentary cookies in the pantry. However, unlike other places, the coffee and tea are pre-made rather than freshly brewed.
Overall: If you value peace and quiet and don't mind hunting for staff when you need help, the location is fine. But the service culture here needs a serious overhaul.
JJeffreyG_An ordinary hotel, nothing particularly special, but overall it matches the price you pay. The facilities and services are quite basic, yet reasonable for the budget. It’s a decent option if you’re simply looking for a place to stay.
ブブルーベリAs expected of Home2, the facilities were excellent, and I was very satisfied with the breakfast, which was comparable to a chain restaurant.
Not only were the plates and forks in the room well-stocked, but even detergent and a wine opener were provided.
There was also a barbecue grill outside, and some people were grilling steaks.
Everything was so good that I couldn't find anything to complain about, but it gets incredibly crowded around 8am for breakfast, so I recommend going for breakfast by 7:30am during peak travel season.
AAnonymous UserThe front desk staff were very friendly, and check-in was quick and smooth. The hotel's location is incredibly convenient for visiting Antelope Canyon and Horseshoe Bend.
OookkuuFacilities: The room is large and belongs to the type of homestay. There is everything in the room. There is also a laundry room next door. You can relax and stay with friends for a few days. The parking lot is also spacious.
Check-in and check-out are online operations, very convenient
Hygienic: There is hair on the bed... Points deducted...
Service: After booking the hotel, you will send an email when you check in, which is more at ease
Environment: Basically, there are homestays and hotels around, and shopping may have to be a little farther. But there is a Thai restaurant car at the intersection, which tastes good, and the price is small and expensive as a dining car type.
MMark1688The hotel is fully equipped and has a swimming pool. Unfortunately, I didn’t go swimming. The environment is quiet. The price is high. It is recommended to book in advance. I will come back next time.
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