3-Star Hotels in Lubbock County

The person at the front desk was kind of rude and condescending, refused to give a receipt for the stay. The pool could only be used if a reservation was made and only 5 people at a time, pretty excessive honestly.

Great location! Superior customer service! Staff goes above and beyond! Will definitely be staying again!!!

Wow, this stay was fabulous! I stayed for 2 nights and I knew it would be great because BJ's Restaurant was literally less than 2 minutes away by walking! They were festive for Halloween in the lobby! In the morning, I indulged in their breakfast. They had a waffle maker, assorted fruits, juices and water with lemon. The rooms are very clean and all your amenities are there; they do not have their travel sized take home amenities which is great to me. They have refillable lotions, shampoo, conditioner etc... I would stay here again and again!

I LOVE staying at the Aloft in Lubbock! The atmosphere is so zen and calming, and the beds make you feel like you don't want to leave. I love how quiet it can be and you're right there in the midst of all the things to do! Loads of places to eat

It was OK.

I first want to say that the staff was great and helped accommodate the issues we had!!!!! Breakfast was great!!!! Beds are comfortable and the pillows are so soft loved it!!! The main reason why I chose this hotel was because of the indoor pool and hot tube /work out room. The indoor pool was nice, but the hot tube would not heat up and we gave up on waiting for it to heat up. The workout area was under construction but you can still access it??? I will plan on staying here again once the work out area is not in construction the rates and staff were awesome!!!!

Had a funeral to attend and hotel was close to all events. It gave me a hot breakfast ever morning and two drinks every night. The indoor helped my ache and pains and it was warm pool. For a sad situation I was very comfortable.

Th breakfast, drinks and food were good. Staff was friendly. The hotel itself needs to be dozed, it is awful. Probably was nice 30 years ago. Door frames of room were rusted. Lots of caulk in the tub around the grab bar. Furniture was so warn. It looked terrible. Chairs and sofa were ancient. This was not a hotel I would return to or recommend to anyone. Not sure where the rating came from.