Featured facilities: Swimming Pool, Airport Pick-up Service, Meeting Room
Very Good
46 reviews
8.0/10
1 night
From MXN$1,975
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9.5/10
Amazing
GGuest UserSuch a lovely place! Love the fire pit near the reception. I stayed around Christmas and the whole property was in a Christmas mood, felt really cosy. Staff was friendly. Rooms were big and clean. Really convenient that there was free parking available! Restaurant was also good.
GGuest UserGreat Location and Perks, but Where is the Staff?
I’m giving this stay 3 stars strictly due to the service, which was among the worst I’ve experienced at a hotel.
The biggest issue is the lack of presence at the front desk. At my scheduled check-in time, the reception was empty. I had to repeatedly shout ”hello” before anyone appeared. This happened throughout my stay—whenever I had a question about the weather or my tour, I had to yell for someone to come out from the back. If you aren't going to staff the desk 24/7, please at least invest in a service bell so guests don't have to shout.
The housekeeping staff also seemed to be in their own world. They rarely acknowledged guests; in fact, I frequently found myself holding the elevator door for them to exit before me. When I asked for a shower cap, I was told they simply don't provide them.
It’s a shame because the location is actually great and very quiet, with plenty of parking available. The hotel does offer some nice perks, like a free breakfast for guests and complimentary cookies in the pantry. However, unlike other places, the coffee and tea are pre-made rather than freshly brewed.
Overall: If you value peace and quiet and don't mind hunting for staff when you need help, the location is fine. But the service culture here needs a serious overhaul.
1121505****The room was very clean and the staff was very friendly. Unfortunately, the elevator was not working and we had to carry our large suitcase down four flights of stairs when we checked out.
WWeiChingLimGood - Unique accomodation. Sky gazing opportunity. Spacious, bed is comfy.
Bad - The dome heats up quickly in the morning. The air-con is not powerful enough to cool down. Tried once but not really worth the money.
GGuest UserI came from the Grand Canyon, on a road trip through Red Rock country. Tuba City was an easy overnight. Nav ajoland was clean and the staff friendly and accommodating. It sits adjacent to the Tuba Trading Post and Navajo Codetalkers museum. I a rrived 5 minutes after those closed and had to be on the road an hour before they opened - bummer. It was HOT during this road trip - so I often judge a place by its pool and airconditioner! No pool here, but a small dog park so my pup could be off leash. Good foot at the Hogan Restaurant, also adjacent to the hotel, again with very friendly staff. Good internet and nice room layout.
JJen FonLocation is excellent. Tlaquepaque Arts and Crafts Village is just next door. Have many good restaurants nearby. Airport Mesa is just 10 mins drive. Though the room deco was a bit ordinary but it's clean and spacious. The staff were very helpful. With that price, I think it's a good deal.
HHONGLocation: Quite nearby the highway, convenient to stay for a night. About 1 hr drive to Grand Canyon.
Cleanliness: Good.
Service: Great, the front desk girl is very nice to help, advise nearby stores, how to use the facilities.
Facilities: Full, with swiming pool is a plus for kids.
Pretty a nice stay, would recommend for new stays.
GGuest UserExcellent location in Flagstaff AZ, right on the main drag into town but located above the roadway in a secluded tree'd location. Quiet for its location but a little tricky to locate and really only available, safely, from one direction due to being on a very busy two way main artery into and out of town. Very close to freeways I-17 and I-40. Facility has adequate parking with several handicap parking spots adjacent to the main entrance. Two story building, nice lobby and they serve a continental style breakfast in the mornings. I had a queen non smoking, handicap accessible room on the second floor overlooking the outdoor pool. Key card access to elevator and room access, felt very safe and secure. Room nicely furnished and very clean. Other than checkin desk, had no interaction with staff. High speed Internet accessed via a secure login, had pleny of speed to stream Netflix movies from my laptop. Definately will stay there again.
HhuberttlimAmazing sunrise from the front of the hotel. Good hotel staff with breakfast, although there is stairs up to the second floor but you can request for the first floor.
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