Featured facilities: Swimming Pool, Airport Pick-up Service, Meeting Room
Very Good
45 reviews
8.0/10
1 night
From US$108
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9.5/10
Amazing
GGuest UserAlthough this hotel is next to the highway, it's still very quiet. The grove of trees behind the hotel is perfect for morning and evening strolls. The environment is excellent. Check-in and check-out were simple and efficient, and the staff were very welcoming. Highly recommended as a top choice for accommodation in Flagstaff.
GGuest UserGreat Location and Perks, but Where is the Staff?
I’m giving this stay 3 stars strictly due to the service, which was among the worst I’ve experienced at a hotel.
The biggest issue is the lack of presence at the front desk. At my scheduled check-in time, the reception was empty. I had to repeatedly shout ”hello” before anyone appeared. This happened throughout my stay—whenever I had a question about the weather or my tour, I had to yell for someone to come out from the back. If you aren't going to staff the desk 24/7, please at least invest in a service bell so guests don't have to shout.
The housekeeping staff also seemed to be in their own world. They rarely acknowledged guests; in fact, I frequently found myself holding the elevator door for them to exit before me. When I asked for a shower cap, I was told they simply don't provide them.
It’s a shame because the location is actually great and very quiet, with plenty of parking available. The hotel does offer some nice perks, like a free breakfast for guests and complimentary cookies in the pantry. However, unlike other places, the coffee and tea are pre-made rather than freshly brewed.
Overall: If you value peace and quiet and don't mind hunting for staff when you need help, the location is fine. But the service culture here needs a serious overhaul.
邹邹It's more convenient to stay here to play with snow in Friegerstaf. The hotel does not provide breakfast, free parking, tourist towns, and the price difference between the peak and low seasons is quite large. The peak season is more than double.
1121505****The room was very clean and the staff was very friendly. Unfortunately, the elevator was not working and we had to carry our large suitcase down four flights of stairs when we checked out.
JJen FonLocation is excellent. Tlaquepaque Arts and Crafts Village is just next door. Have many good restaurants nearby. Airport Mesa is just 10 mins drive. Though the room deco was a bit ordinary but it's clean and spacious. The staff were very helpful. With that price, I think it's a good deal.
GGuest UserI came from the Grand Canyon, on a road trip through Red Rock country. Tuba City was an easy overnight. Nav ajoland was clean and the staff friendly and accommodating. It sits adjacent to the Tuba Trading Post and Navajo Codetalkers museum. I a rrived 5 minutes after those closed and had to be on the road an hour before they opened - bummer. It was HOT during this road trip - so I often judge a place by its pool and airconditioner! No pool here, but a small dog park so my pup could be off leash. Good foot at the Hogan Restaurant, also adjacent to the hotel, again with very friendly staff. Good internet and nice room layout.
HHONGLocation: Quite nearby the highway, convenient to stay for a night. About 1 hr drive to Grand Canyon.
Cleanliness: Good.
Service: Great, the front desk girl is very nice to help, advise nearby stores, how to use the facilities.
Facilities: Full, with swiming pool is a plus for kids.
Pretty a nice stay, would recommend for new stays.
GGuest UserExcellent location in Flagstaff AZ, right on the main drag into town but located above the roadway in a secluded tree'd location. Quiet for its location but a little tricky to locate and really only available, safely, from one direction due to being on a very busy two way main artery into and out of town. Very close to freeways I-17 and I-40. Facility has adequate parking with several handicap parking spots adjacent to the main entrance. Two story building, nice lobby and they serve a continental style breakfast in the mornings. I had a queen non smoking, handicap accessible room on the second floor overlooking the outdoor pool. Key card access to elevator and room access, felt very safe and secure. Room nicely furnished and very clean. Other than checkin desk, had no interaction with staff. High speed Internet accessed via a secure login, had pleny of speed to stream Netflix movies from my laptop. Definately will stay there again.
HhuberttlimAmazing sunrise from the front of the hotel. Good hotel staff with breakfast, although there is stairs up to the second floor but you can request for the first floor.
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