Featured facilities: Landmark View, Business Center, Fitness Room
Amazing
131 reviews
9.4/10
1 night
From JPY 14,825
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Featured facilities: Business Center, Fitness Room, Parking
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137 reviews
8.1/10
1 night
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9.1/10
Great
MM321655****The deposit of 2000MXN has not been refunded. I have called twice and it has been fully paid. We are still speechless even though we were charged the deposit. We hope to correct it as soon as possible and refund the deposit.
GGuest UserLocated 5 minutes away from downtown Monterrey and right by a medical center, this hotel has a lot to offer. I was here for an eye exam and it was such a convenience staying right next to the center. Instead of going out for something to eat, I was able to Uber Eats the food to the hotel. Front desk is very accommodating and friendly. Room is clean. I would definitely stay again!
GGuest UserThe hotel is old but it’s fine. The worst part is the front desk service, I have been sending mails to push them correct the mistake on the invoice they sent but the result is still wrong. When I called them directly to explained what I need, the front desk hang up the phone without giving solution. This is totally a service disaster for the Four Point brand and I don’t think anyone deserves the attitude and service 🤮🤮🤮🤮🤮🤮
WWEII have commented before, breakfast is rich, the surrounding environment is good, shopping is more convenient. The hardware and facilities of the room facilities are relatively poor, small and old, without windows.
CChia HuaNothing special at all, but the front desk hangup on my water request, which is a bit rude, other than that I don't see anything special to complain.
GGuest UserClean, comfortable. No teapot, no refrigerator, no laundry. 10 minutes before check out i was told “time to go”. other workers were helpful and nice.
LludekeGreat location overlooking the city of Monterrey.
Rooms are ok except walls are paper thin.
Service in the restaurant varies from good to awful.
GGaowanboThe hotel staff speaks Spanish! The self-service American breakfast is okay, you can eat whatever you want (fruit/milk/bread/coffee/tea bags/cake). There is a 711 small supermarket within 200 meters, and there is a Herb supermarket and shopping center 1 kilometer away.
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