3-Star Hotels in Sint-Joost-ten-Node

Originally booked for Mercure Brussels Centre Rogier, and then changed to Hotel des Colonies Brussels by Mercure from Trip.com. During check in, we were asked if we book one over the other, indicating there are indeed TWO different hotels (and yes merging to one name by Mercure) and TWO different buildings. Picture 1 left is Hotel des Colonies Brussels (old building with old lift whereby you have to open the lift door manually, creaking floors, particular smell), right is Mercure Brussels Centre Rogier (modern, newly renovated, easy lift access). We were checked in to Hotel des Colonies and couldn’t even connect to a wifi properly. When asked about it, receptionist casually remarked they will reset the wifi and asked to try again, reluctant for the room shift. Tried and failed, we demanded to change to another room as we stayed there for 4 nights! We asked a different receptionist for this. Another thing is we were not informed about no room cleaning during check in. So when we requested one in the late afternoon, we were told to request it one day earlier and were asked to clean the bin ourselves at that point of time. Really speechless. Free coffee machine but not properly replenished and some cups were dirty.

Booked the most basic room there was, as I was there for the F1 weekend, and will not be in the room except at night for resting. The location is nestled nicely between Brussels North Station and the shopping area/Grand Place, so most places that I wanted to go were walkable. I didn't interact with many service staff except when I checked in and out. Shower pressure was poor; it could have been better, considering the water pressure was quite strong. In terms of cleanliness, you could feel the grime on the carpet when walking barefoot. There was mould all over the pillars and walls of the room and toilet, and a musky smell coming from the cupboard. There is also no air-con in the room, when I say no air-con, I don't mean it is spoilt, there simply isn't one, so expect the room to be stuffy, especially on hotter months. I was lucky as the temperature at night was around 16C, so I used the portable heater as a ventilator fan.

Everything—facilities, cleanliness, ambiance, and service—was excellent and exceeded our expectations. Since there were three of us staying together, the hotel must have specially added an extra bed. They also provide breakfast; while not extensive, it was certainly sufficient. Overall, a very satisfying experience 😊

혼자 여행 온 20대 여자라서 호텔 고를 때 고민이 많았습니다.. 시내 근처인 곳은 너어어무 비쌌고 / 호스텔은 불편해서 꺼려졌고 / 주변 골목 치안이 안 좋거나 청결이 너무 안좋다는 곳은 싫어서 가능한 곳이 별로 없었는데요 ㅜㅜ 결론부터 말하면 이곳 너무 괜찮았습니다!! 가격대비 큰 문제없는 좋은 곳이라고 생각해요 1) 24시간 리셉션 운영, 친절하고 깔끔한 체크인 체크아웃, 메일 문의도 바로바로 받아주심 2) 체크인 시 간단하게 브뤼셀 시내 소개해주심 3) 빵, 과일, 커피있는 조식 제공 4) 숙소 내 커피포트, 헤어 드라이기, 냉장고, 간단한 티백이나 커피믹스 구비 5) 작지만 깔끔하고 조용한 방 내부 6) 메인 시내까지 호텔 바로 앞 65, 66 버스로 10-20분만에 접근 가능, 북역까지도 61버스로 10분 정도 엄청 화려하거나 완벽한 곳은 아니지만 저는 정말 만족하고 갑니다 혹시 2030대 여자 or 혼자 여행객들 중에 고민하고 계신 분이 있다면 이 리뷰가 도움이 됐으면 좋겠습니다!!

The hotel room itself was very clean upon arrival and maid service was fantastic. The room was basic but met all of our needs. The bed was very comfy and extra pillows were supplied. The bathroom came equipped with a hairdryer and clean towels supplied every day. The shower head was broken and the design is slightly flawed, which meant the bathroom floor flooded upon use. This was perhaps only specific to our room. The location is central. It is a 20/30 minute walk to the grand palace. There is a tram stop right outside and a metro station 5 minute walk away. There are also 2 convenience stores on the street to buy drink and food from. Overall, this hotel was reliable and comfortable. I would definitely book again in the future.

Had to quickly find a stay after our previous hotel cancelled on us. There were no problems at all with how last minute our booking was, staff was friendly and everything was clean and nice.

Plus: The room is really big. So is the bed. It is so big that makes me think as if it is king size bed to house politicians or prime minister from the 80s, 90s. There is heating both in the room and in the shower There is air con set in the room( but I didn't try to see if it works) This hotel is located less than 10 mins walk from Brussels north station Minus The room look really old. May be 90s, if not 80s. There is no carpet on the floor. It is really clean but it is really cold to step on. Bring your own slippers. The room is dim. And some lights were spoilt. Even if was told it is a non smoking room, the room has lingering smoking smell. Someone smoked in this room before. I told the front desk, he said he will check but when I return from the city , the smell is there still. The bathroom has some odd smell. May b smell of roaches, or roaches in the pipes. The shower curtain smell of mould and damp cloth/ damp laundry. The heating stop around 2am. May b there is max amount of heating one room could use. Make sure you time your heating usage carefully. The wall is really thin. You can hear when someone is around the lift, going towards their room or what next door is up to. I can hear everything happening outside, on the street, from police car n siren rushing up and down, to people wondering on the street, their conversation. I don't feel safe here. I can't relax and sleep. I don't like the paper cup given together with coffee and the place to brush teeth. May be the hotel suffer too often from being stolen . But that make the hotel rating dropping from 1star hotel to guest house. The toilet spoilt in the middle of the night and you can hear water flowing all night. Need to maneuver with the old school toilet pull button . I appreciate the effort they maintain it but personally I don't like it. unless you have really early bus or train to catch, and is on a shoe string budget then it is your choice.