2-Star Hotels in Cook County

friendly staff, comfy room (although the bed is a bit soft for me), great amenities and excellent shuttle service - courteous and efficient driver. Thank you.

Facilities: On par with a typical 7 Days Inn chain in China. Cleanliness: Decent. Environment: Good, plenty of restaurants nearby, close to all attractions. Service: Standard American level, definitely don't compare it to what you'd find in China.

I was in Schaumburg for a 2 Day conference and chose to stay at a more cost effective location since I was traveling alone and really just needed a decent place to stay. Upon arrival, I was greeted and given my key cards. I drove towards the side door as it was closer to the elevator. Not the hotels fault I guess, but people were smoking in areas I know weren’t designated for smoking. The 2nd floor ***** of ***. I am grateful it wasn’t coming from my room, however: the assigned room did not smell clean at all. I did bring cleaning sprays from home just in case, the room wasn’t clean. I had to wipe the counters , desk and sink top off. They were dirty and sticky to the touch. I was going to ask for staff to come up and check the room but decided not to do that. The next morning I went to the front desk to ask that Housekeeping not clean until I left. Front desk staff was on the cellular device and I had to get his attention. He was nice and courteous but told me that rooms were cleaned once per week. Guess that’s why my assigned room smells the way. While I am an avid dog lover, the dogs coming out the exit when I tried to enter were huge. This gentleman had two and could hardly control them. Nevertheless, you get what you pay for so I can’t be too upset. I just don’t recall this chain being so lax about the amenities, staff professionalism-and cleanliness.

Overall, I'd recommend it. The value for money is decent, and the environment is acceptable. Most hotels in the US are older, and this one is pretty well-maintained. They also offer a free airport shuttle. However, I finally understand why the value for money is okay but the rating isn't higher. This is some of the worst service I've encountered in the US, even worse than a no-tip fast food joint. The front desk staff were rude, and there was no bottled water. But! They were equally rude to everyone, so it doesn't seem like discrimination. I guess it's not about scarcity, but about inequality after all!

The photo for the king executive room had a sofa. I paid the price for that room. The room I received did not have a sofa. I tried to resolve with the front desk. They said there was nothing they could do without charging me extra money.

The staff unfortunately didn’t provide much detail at check in, I had to ask after everything was said and done where exactly our room was and they had a hard time explaining that. Had to return as our booking for 3 adults in the room they only provided 2 towels. Didn’t advise any info about checking out just asked us to make sure we knew the TVs weren’t working in our room. Also needed to ask for more info on where the ice machine was, if a little map maybe had been provided or something to forgo the questions would’ve been helpful.  The room itself was tidy except for some bugs on the sheets on one of the beds which and been wiped into the sheet and then obviously not changed afterwards. Other a decent budget motel if you want to figure things out yourself.

Great service, quiet , had a great weekend and the breakfast was yummy

They are cool about checking in earlier than 3pm from my experience, but you'll be ******** with a clean room or not. You might get a room that isn't infested with bed bugs, but if you do get one that has bed bugs, that's only one issue that you have to take care of yourself. The air conditioning is super basic, it's one of those old vent ones through the wall, not a unit or anything. It barely works and when it's humid it won't do you much good. They gave a box fan which is better than nothing, but you'll be stuck here with basic amenities and you gotta make due somehow. What I recommend, buy an electric stove top for cooking. Hand wash your clothes and hang them whenever is most ideal. The location is great, sometimes ghetto people come in and are loud, but the area itself is nice and you won't have to worry about crimes happening here. There's a lot of nearby stores and even gyms.

I’m really great that I stayed there Clean and cozy Highly recommended

There is no shuttle from the airport and trip does not include the telephone number to the hotel. Breakfast is dry cereal and no hot water for instant coffee. I had to take a taxi at airport to get there and with no telephone number of the hotel almost one hour to get there 45 dollars for the taxi making this no Bragin. stay somewhere else unless you have a car until trip.com gets there act together. In the morning I had to take city pubic bus to station,