2-Star Hotels in Monteverde

The hotel keeper makes it a very good place to stay.  The breakfast is good.  The house is spacious.  The service is great.  Appreciated very much.

宿の人たちはとても親切です。 こちらで、現地ツアーの予約もしました。また、次の目的地への行き方も相談に乗ってくれ、良い情報を教えてくれました。ジムも近くて利用者に便利です。

The hotel is well located! Close to the center, stop at the cloud forest right outside the hotel. Unfortunately, we had a bad experience, we were placed in a room of the wrong category, then it took a long time to sort it out and move us. Then the hot water did not work, we were offered to wash in the next room (this is uncomfortable, but better than not washing). What was most upsetting was the staff (one of the boys, the man at the reception, was friendly. But the one who greeted us showed with all his appearance and inaction that we were not welcome here. The girls at breakfast also behave in such a way that it’s scary to eat the food put out for breakfast. Only on the last day there were people (apparently managers) to whom their business was important. I ask you to draw the attention of the hotel owners to this and train your staff to work.