Spa Hotels in Albuquerque

I didn't expect that there is such a unique hotel with such a design in ABQ. The price is also very cheap and it is worth a try. Chaco is a must-try when you come to ABQ!

The customer service was initially great upon check in. Since I have been driving cross country I didn’t really have time to check the details about the parking. When arrived I was told parking was booked and I told I could Park in the side street between the convenient store and the hotel. My car got broken into that night or early morning. Now the staff was good at that moment letting me use the room a little longer to figure out what to do and make sure the police report was good a ect. They had a camera on that street facing my car. This is were the customer service falls. Its been over a week of me ask and calling to request the video footage of the incident and I keep getting pushed to the side. Apparently no one know the situation with me getting the footage but the manager and the so called security team thats in charge with the videos footage. I have sent an email requesting it and have not received nothing. No call back in regards to the video footage. This is highly unprofessional when a customer had their vehicle broken into when staying on their property. I should have gotten the footage at least a day or two after the incident but a full week is crazy and i have to wait for a manager to be on site on Tuesday to get my situation resolved! Unprofessional and unacceptable.

The rooms are clean, it's very good for a night on a roadtrip. Also there's a complimentary breakfast that was so much better than at many hotels we've been to on this road trip, pleasant surprise!

Did not stay at the hotel. Learned at check in that they do not serve Albuquerque residents. I was upset to find out this information after I had made the reservation and driven to the hotel. The clerk was kind enough to cancel the reservation that was made through a third party app.

The staff at the counter had a good attitude. There was no shower curtain in the bathroom when I checked in. The equipment was replaced after notification. The equipment was a bit old. There were vagrant activities near the hotel. I was worried about the house, but it was still safe.

Generally, not recommended