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Posted on Apr 27, 2026
LunahonggThe room was incredibly spacious! I've never stayed in a Japanese hotel this large before. This place is perfect for a relaxing getaway from the hustle and bustle. The hotel is quiet, peaceful, and the room was huge and super comfortable. I felt completely relaxed after sleeping here. The ocean view was lovely to gaze at, and the atmosphere was wonderful. The staff were also very attentive, making me feel as warm and welcome as if I were staying at a lovely holiday home. Breakfast was delicious too. It's definitely a place I'd love to visit again.
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Price per night from€ 143
Posted on Dec 27, 2025|Premier Ocean View King
Guest User. Halekulani Okinawa is an outstanding resort that delivers exactly what you expect from the brand: impeccable service, exceptional comfort, and a deep sense of calm.
The service is flawless—attentive, warm, and genuinely thoughtful without ever feeling intrusive. The rooms are extremely comfortable, beautifully designed, and perfectly suited for a slow, restorative stay. The surrounding nature is stunning, and the resort feels well integrated into its landscape, which adds a lot to the overall experience.
We stayed in December, and despite it being winter, the atmosphere was still incredibly pleasant and charming. The main pool does not operate in winter, but honestly, it doesn’t feel like a drawback at all—there is so much more to the property than the pool.
Breakfast deserves a special mention: it is excellent, with high-quality ingredients and great variety. I highly recommend trying breakfast in different restaurants during your stay, as each offers a slightly different experience.
Overall, Halekulani Okinawa is a refined, serene, and beautifully executed resort. A perfect choice for those who value comfort, service, and atmosphere over loud entertainment—even in the winter season.
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Price per night from€ 591
Posted on May 9, 2026|2 Twin Beds, Ocean Front View
Yan Reeves
We had spent 4 nights at the hotel during the Golden Week which might have influenced the perception of service, but not dramatically.
Among the advantages of the hotel are: nice spacious rooms (ours had a stunning sea view); generally good location with beautiful nature and access to the beaches where you could actually swim (not a given on the island) - at least until the tide goes too low; reasonably good food across the restaurants with rather friendly prices; stylish bar with quality drinks.
Among the disadvantages are: very non-Japanese service (generally not very helpful, with low penetration of English among the staff) and lack of attention to detail that could make the resort actually very nice - again, not very typical case for Japan.
A few pieces of advice to the management:
1. Bring the option of in-room breakfast. If a guest is sick and can’t go down, it’s impossible to order in-room breakfast on the day, while rooms service opens at 11:30. Same frustration goes to the coffee stall downstairs that doesn’t serve coffee during earlier breakfast hours
2. Consider equipping rooms with coffee machines and contemporary electronics - low costs to take, yet massive disadvantage for the 5* status for not having them
3. Pay more attention to room service: we spent 48h without shampoo and shower gel. Our glasses were washed occasionally. New bottles of drinking water arrived only once.
4. Fix the beach! The amenities there look like a poor community beach area, especially those shameful umbrellas. You have reasonable amenities at the pool - why not spreading them to the beach areas to make them feel more like a resort rather than public beaches that no one gave any care?
5. Gym and SPA amenities could use a bit of refreshment. I won’t mention SPA service itself which might be a result of poor luck with the specific technician
6. Empty mini bar equals lost revenue. You could easily cover the modifications above through adding more options for people to enjoy drinks at their balconies.
What makes staying in Japan truly special - genuine care and attention to every detail - was completely missing over our stay at this Hyatt. In fact, we consistently had that feeling “this could actually be really nice” and then something would go terribly wrong with the awkward service. The hotel that looks like 5* on pictures leaves a 3* aftertaste at max. I am only writing this because I felt it didn’t have to - those are easy aspects to fix.
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Price per night from€ 259
Posted on May 23, 2026
Guest UserI had higher expectations for this stay and was a bit disappointed. Firstly, the location of the resort is not great, it’s on a loud highway which makes noise an issue but also makes it extremely difficult to navigate as you can’t turn right across the large highway. We treated ourselves to the buffet one morning and wish we didn’t, there was limited selections for food and the sashimi was far from fresh. We were given a table reservation card and once sat down with our food were asked to move by the staff so another guest could have our table? Very odd and once questioned the staff changed their tune and no longer wanted to move us - seemed the other guest was getting preferential treatment. Parking was also paid which was not clear on the initial listing. We stayed for 3 nights and our room was only cleaned on one day, beds were not even made and rubbish wasn’t taken out - very strange for a 5 star. We only realised staff had been in because toilet paper had been replenished. I was very excited for this stay and was a bit let down, views are nice though!
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Price per night from€ 300
Posted on Jul 10, 2026
Chasel yijieAn absolutely delightful choice! The room was spacious, with a separate wet and dry area in the bathroom, a tatami zone, a sofa and coffee table, and a large balcony (which even had a patch of soil for planting!).
The hotel's outdoor environment is fantastic, featuring a semi-indoor pool, an outdoor infinity pool, and a specially designated beach swimming area. It’s an amazing experience when the weather is good.
Since we arrived just before a typhoon, we were lucky enough to book the last snorkeling trip before it hit (you're supposed to book by 4 PM the day before, but the staff probably offered it because all offshore activities were canceled for the next day). Snorkeling was 6000 JPY per person, and they provided masks, snorkels, fins, and life vests. However, they really didn't teach anything else [facepalm emoji].
But when the two guides came into the water to show the kids sea cucumbers and played underwater, hearing their hearty laughter, I quickly let it go. They probably assumed everyone knew how to do it naturally [dog head emoji]. The kids could stay on the floating board, so the safety factor was quite high. There were 7 of us in total for this session, which lasted from 1 PM to just before 2 PM. For beginners, it was a pretty good experience.
The next day, due to the typhoon, all facilities except the semi-indoor pool were closed.
We booked the limousine bus at the front desk; they helped us purchase tickets, which were cash-only. It goes directly from the hotel to Naha Bus Terminal or the airport, with departures around 9 AM and at 11:31 AM. It took about an hour to get back to the bus terminal, which was much faster than the OAS bus we took on arrival.
Overall, extremely satisfied!
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Price per night from€ 242
Posted on Jan 26, 2026
Guest User
The hotel facilities, cleanliness, and ambiance were all excellent! The food quality for breakfast and dinner was also superb. The only drawback was the discrepancy in the service... the staff treated locals and foreigners differently! My family of three wanted to have breakfast, and there was an empty table with a beautiful view by the window. We politely asked if we could sit there, and the waiter said it required six people! He then led us to a table in the very back corner. However, about 15 minutes later, two locals came in and immediately led us to the six-person table we had originally wanted to sit at!!! Three people couldn't sit there, but two could?? This is clearly differential treatment between foreigners and locals!!
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Price per night from€ 195
Posted on Mar 16, 2026
phobelina
We really, really enjoyed our stay here. The building, branding and space is beautiful. Loved the sleek and modern design.
Check in and out process was super easy. The room was spacious and really enjoyed the balcony as it faces the ocean and perfect for watching sunrise. Beds were super comfy and we slept so well.
Hotel has laundry room and vending machines on every floor which was very convenient. We most enjoyed the free onsen onsite and used it daily.
Location is secluded but really quiet. It's right on Kin Beach that is a 5 minute walk. And there are some cute eateries nearby. It's only accessible by car and there is lots of free parking all around the building.
Highly recommend and would come back to stay in a heartbeat.
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Price per night from€ 68
Posted on Nov 17, 2025
Guest User
My girlfriend and I come from Hong Kong, and we’re honored to visit Okinawa for the first time, staying at your esteemed hotel for four days and three nights.
All the staff at your hotel are exceptionally friendly and eager to assist. Whether at the front desk, restaurant, or cleaning team, every colleague is impeccably polite. Even though our Japanese is nonexistent, the staff patiently communicated with us in English, which truly touched our hearts.
This time, I successfully proposed to my girlfriend right here at your hotel—sincere thanks to your hotel for creating such unforgettable and beautiful memories for us. Additionally, we absolutely loved playing with the parrot in the hotel’s basement; it’s so adorable and fun! We hope to see it again next time and have more joyful playtime with it.
We look forward to the opportunity to return in the future and share more warm moments together.
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Price per night from€ 310
Posted on Jun 10, 2026
Guest User
The service was excellent, and the hotel environment was fantastic! The breakfast and dinner were standard buffet style, with above-average quality. However, the staff at the small shops might need more training, as they were unhelpful and seemed clueless, which is not the standard of service expected from a top-tier hotel.
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Price per night from€ 264
Posted on Oct 30, 2024|Main Tower Deluxe Twin Room With Ocean View High Floor
MrChanSheraton Okinawa Sunmarina Resort is one of the best hotel and experience I had. The location is great which easy access to both north and south part of the island. Facilities are the best, especially the water activities. We tried almost all marine activities and all are great. Staff are wonderful and really helpful. They helped me from the day I book the hotel, marine activities arrangements, room service, and front desk. We definitely will come back to meet the great staff and hotel.
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Price per night from€ 349