Spa Hotels in Maresme

Probably one of the best hotels in the middle of those on the 2nd line in Santa Susanna. Cosy, beautiful rooms with balcony, modern decoration and good view of the inner area with a swimming pool. Access to spa and gym in the hotel is a big plus. A spacious and comfortable hall with a bar. It seems all about the same as in neighboring hotels, but somehow more cozy ...

A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured. Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel. As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you. Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.

L’hôtel est super sympa. Les chambres sont correctes. Le service de nettoyage impeccable. Le petit déjeuner masterclass. Premier hôtel où je vais où on sert du vin mousseux au petit déjeuner. Les produits sont frais. Le personnel très accueillant et compréhensif. Le petit plus c’est leur consigne à bagage pour ceux qui voyagent un peu plus tard.

The core location of the coastal town, the front desk service is warm. The room facilities are very new and the bedding is comfortable. There are many dining around. The hotel cafeteria is good and the bar has a ball at night.

We really enjoyed our stay at this hotel. The apartments were modern, clean, and well-equipped, with a convenient kitchen and everything needed for a comfortable stay. The hotel has three swimming pools, which was a great bonus. The location is excellent! only a 5-minute walk to the railway station and about 5 minutes to the beach. The staff were friendly and helpful, and the overall atmosphere was relaxing and welcoming. I would happily stay here again and highly recommend it to other travelers

The hotel was not bad, but it needs renovation. The greatest thing was breakfast, it was really good. Swimming pool area is also very nice, but it’s always very crowded with people and it’s hard to get a sun bed, people put towels on them and leave even though it’s not permitted.

It took us more than an hour to check in, the dining room is a bit confusing, it's not easy to find a spoon, there are huge lines to get coffee, it wouldn't cost much to put in another machine, the bathrooms have a bathtub, it needs a little repair, I think that It can't be a 4 star, a 3 would be more appropriate

Well-located and very quiet hotel. It has two pools and a spa. Highly recommended.

Best price quality ratio in Santa Susanna and Malgrat del Mar. The buffets are legendary.

Het was enorm luidruchtig in het hotel. In onze periode verbleven grote groepen ‘kinderen’. Die renden ‘s nachts door de gangen van het hotel, waren aan het schreeuwen, luisterden tot diep in de nacht harde muziek en ‘s ochtends vroeg begon de ellende weer. In het zwembad misdroegen ze zich, namen heel het zwembad over. Het verbaasde mij dat het hotel hier niets tegen deed. In het hotelregelement staan namelijk wel strikte regels. Blijkbaar is geld belangrijker dan regels in een hotel.