InterContinental Properties in Shanghai

My stay at InterContinental this time was truly excellent. As soon as I arrived, the concierge proactively helped with my luggage. Check-in at the front desk was efficient, and the staff were very friendly and approachable. There was a minor issue with the room initially, but the duty manager kindly upgraded us and even included lounge access. The room itself was spotlessly clean, the bed was incredibly soft and comfortable, and the soundproofing was excellent; despite being on a main street, we weren't disturbed by any noise. The view from the window was lovely, and it was very relaxing to just gaze at the scenery in my free time. The breakfast offered a good variety of dishes, and the taste was consistently good – a special shout-out to the auntie at the noodle station! This hotel is perfect for both business trips and leisure travel. I'll definitely book here again on my next visit.

Five-star review! Visited the architectural wonder of the world – the InterContinental Shanghai Wonderland. My entire stay far exceeded expectations, with every detail meticulously handled. I have to give a special shout-out to my dedicated one-on-one butler, Alisa! We connected on WeChat, and she was incredibly responsive to every request. She even arranged a complimentary cake and desserts for our anniversary, and decorated the bed, showing such thoughtfulness and care. Coincidentally, she was the very butler my best friend recommended to me – talk about fate! I've already booked my next trip with her for next week, and she's helping me plan everything, even trying to save me some money, haha. Upon arrival this time, I opted for a paid upgrade to the Garnet Executive Scenic Room. Honestly, the price did sting a bit, but the room's view was absolutely unparalleled. The balcony offers direct views of the quarry cliff face and a panoramic view of the waterfall. During the day, you can admire the texture of the mine pit rocks, and at night, without even leaving your room, you can enjoy the breathtaking 'Shan Hai Jing' themed cliffside light show. The viewing angle is superb, and the ambiance is incredible. Every photo I took looked amazing, perfectly showcasing the unique architectural beauty 88 meters below ground.

Great hotel with amazing friendly staff, this was my fifth hotel I booked in Shanghai during our long 3 weeks stay and it was the best location. The management did everything possible to make our stay more comfortable and accommodate all of our needs.

The hotel's location is excellent, just a few steps from the riverside promenade, perfect for cycling, jogging, or a leisurely stroll. Although the room facilities aren't the newest, they are well-maintained and convenient to use. I especially loved the double vanity in the bathroom. The room also offered a nice river view. The hotel's fitness center and pool were quite busy, and the 1188 restaurant on the ground floor was even more crowded for the evening buffet, which offered a decent variety of food and drinks. Outside the 1188 restaurant, there's an old villa district that used to be the Shanghai Alcohol Factory dormitory. It's now preserved and converted into an English-style pub, though I'm not sure if it's currently in operation. Now for some areas that could be improved: The young lady with glasses at the front desk during check-in spoke in a very soft voice throughout, almost mumbling, and showed no enthusiasm. This was a stark contrast to my previous experiences with InterContinental hotels. I wonder if they treat business and non-business guests differently.

Stayed for four nights and it was a very comfortable hotel. Transportation: It's very close to the train station, making travel around the area very convenient. It's also only a 15-minute ride to the Bund. The subway station is about two traffic lights away from the hotel (a 5-8 minute walk). One day, I took my child to Disneyland, and a taxi ride took 45 minutes. Facilities: You can tell it's been renovated and upgraded. The smart toilet was convenient, and the hairdryer was a Laifen. The swimming pool was bright and comfortable; my child wanted to swim there every day during our stay. Service: The service was warm and friendly. The room was cleaned thoroughly every day, which always put me in a good mood when I returned; the concierge proactively helped with luggage and was very responsive with car services. Suggestion: During peak breakfast hours, I recommend adding a seating service. Over the weekend, there was a corporate event, and the number of diners surged. It was hard to find a table, and the staff weren't very proactive in clearing tables. I suggest improving service awareness in this area.

The InterContinental Shanghai Ruijin is undoubtedly the epitome of Shanghai's atmospheric charm, a century-old French estate nestled in the heart of the city. Its sprawling camphor tree gardens offer a tranquil escape from the urban bustle, while the vintage red-brick villas exude an elegant, retro vibe. Strolling through the grounds feels like stepping into an old Shanghai movie scene, with every snap a picture of refined quality. We stayed in a garden-view room, which was spacious and well-appointed. The bedding was soft and comfortable, the amenities had a refreshing scent, and all the little details added a thoughtful touch. The Executive Lounge experience was exceptional; the afternoon tea pastries were exquisite, and the evening happy hour offered a fantastic selection of hot dishes, from cheesy crab gratin to various cold cuts and hams – all top-notch. The staff, especially Carrie, Chris, and Stanly at the front desk, provided consistently attentive and perfectly discreet service throughout our stay. The semi-open-air pool, surrounded by lush greenery, was wonderfully peaceful and therapeutic. Combining historical heritage with high-end service, this hotel is perfect for both leisure and business travelers. I'll definitely choose to stay here again on my next visit to Shanghai.

Full marks for the Intercontinental Shanghai Dishui Lake! I specifically came here to celebrate my birthday, and the entire experience exceeded my expectations. Special thanks to front desk managers Mia and Yinyin. During check-in, they learned it was my birthday and thoughtfully offered a complimentary upgrade to a lake-view room. The view of Dishui Lake was expansive and truly set the mood. They also meticulously arranged a special birthday surprise, with exquisite room decorations, a complimentary cake, and a small gift. It was full of ceremony, and every detail was heartwarming. The hotel is uniquely situated on Dishui Lake's South Island, offering a serene and healing environment. The petal-shaped architecture is distinctive. The rooms are clean and spacious, and the bedding is comfortable. The infinity pool and lawn are great for a stroll, and the breakfast selection is rich and comprehensive. Mia and Yinyin provided gentle and patient service, fulfilling every request with thoughtfulness and attentiveness. It was an incredibly pleasant birthday getaway, and it's already on my list for a second visit. I highly recommend it to anyone visiting Lingang for a vacation or celebrating a birthday!