InterContinental Hotels SHANGHAI RUIJIN by IHG

An incredibly satisfying experience! I've often come here for the buffet before, and this time I decided to try an executive room. At check-in, the front desk upgraded me to a presidential suite (it was a loft with only skylights, but very spacious) and allowed for an early check-in. Executive Perks: It's rare to encounter so many staff members with genuine personality. Especially all the ladies working the morning shift today (May 5th) in the Executive Lounge – they interacted with the kids so charmingly. I didn't catch everyone's name, but there was an Amy. Thank you all! The lounge's breakfast and dinner are basically the best value for money at this price point in the country. During the May Day holiday, there was also a wagashi making workshop, and the pastry chef from Xinyuan Restaurant taught us really well. Environment: Absolutely loved it! When we checked in, the security guard who drove the shuttle told us there were 17 cats, who had just been spayed. The lawns were full of weddings, creating a wonderful atmosphere! The heated pool in the gym was perfectly warm and very comfortable. Facilities: This was the only minor drawback. I understand that many things are difficult to update, but for executive suites, things like hair dryers could definitely be upgraded to Dyson, for example. I'll definitely be back!

Taking advantage of the good weather this weekend, I brought my parents for a nostalgic trip to see old mansions. We chose to stay at the InterContinental Ruijin Hotel this time. The hotel's location is superb, right in the heart of the Huaihai Road commercial area, and it's a short walk to Sinan Mansions, Fuxing Park, and Tianzifang. As soon as we entered the lobby, we were captivated by the giant crystal chandelier hanging from the ceiling. It looked even more beautiful when lit up at night. The InterContinental's service was excellent as always, and we checked in very quickly. We booked a two-bedroom family suite in the main building, which features two bedrooms, a living room, and three bathrooms. The master bedroom has a 1.9-meter king-size bed, the second bedroom has two 1.35-meter double beds, and the living room has a two-seater sofa and a single armchair. The room included four executive lounge privileges, so after dropping off our luggage, we headed straight to the executive lounge for afternoon tea. The executive lounge also has that 'old money' vibe, perfect for photos. For dinner, we could either dine in the executive lounge or pay an additional 99 RMB to eat at 'Lounge 99' Western Restaurant. We opted for the latter as it offered more variety, including complimentary langoustine and West Lake vinegar fish (yellow croaker), making it quite a good deal. After afternoon tea, we took a stroll through the hotel garden. It was lush and green, and the spring breeze blowing through the leaves felt especially gentle. The sun also turned warm, and the green leaves cradled delicate, dew-kissed flowers. In the gentle breeze, the flowers swayed softly, looking somewhat shy.

I'd heard so much about Ruijin Guest House, and I finally got to experience it this holiday. The main hotel building's facilities were quite satisfying overall. My only minor complaint is that the toilet wasn't a smart one, which I found a bit inconvenient.

My stay here was incredibly satisfying, exceeding all expectations. The hotel boasts a rich historical ambiance, tranquil gardens, and a charming old Shanghai vibe. Its excellent location makes getting around incredibly convenient. The room was clean and tidy, the bedding soft and comfortable, and the soundproofing was excellent. The front desk staff were warm and attentive, and the check-in process was efficient and quick. Overall, it offers great value for money and I highly recommend it. I'll definitely choose to stay here again next time.

The environment is excellent and the transportation is convenient. Depending on availability, I was upgraded to a Deluxe Room.

The decor feels quite vintage, which is to be expected from a well-established hotel in such a prime, expensive location. The lobby immediately makes an impressive statement, and the service truly makes you feel at home. We booked the 'Little Yellow Duck' themed room, and perhaps because it's usually booked by young children, they had already provided a step stool and a toilet seat reducer. It was a thoughtful touch that we really appreciated. The entire hotel feels like a big garden. There were many people holding lawn weddings during our stay. Taking a stroll in the mornings and evenings felt a bit like walking through a street in England. Breakfast was also very down-to-earth. The local specialty, pan-fried buns (shengjianbao), was very popular, and there were many other regional dishes available.

I'm a bit disappointed. The hotel environment itself is fine – it's an old building with luxurious decor. However, for over two thousand yuan a night, the main building room's window faced north and overlooked Fuxing Middle Road. Every time a car drove by at night, I'd wake up with a start. Surprising, right? The front desk explained that there were only a few twin rooms like that. So, is it my fault as a consumer? I'm sorry for bothering the Ruijin InterContinental Hotel! The concierge staff weren't very proactive, and basic polite service phrases were largely absent. In this regard, Jinjiang Hotel's service is much better. The breakfast was excellent, a mix of Chinese and Western buffet. Many of the Western ingredients were imported originals. The room service, however, was warm and attentive, and the room was cleaned quickly and thoroughly.

This was my first stay at the Ruijin InterContinental. It's conveniently located near Ruijin Hospital, which was good for my errands. While InterContinental manages the property, the quality isn't up to par. My room wasn't in the main building, and there was no clear indication of this on the booking page. I had to take a shuttle bus to get there. The service, from check-in to waiting for the shuttle and even the concierge, felt consistently lacking. In particular, the bedding wasn't breathable, and breakfast was just average. Everything felt a bit off. I likely won't be staying here again.