Hotels in Hengshan Road Area, Shanghai

The hotel's location is perfect, right next to Wukang Building, and just a 4-5 minute walk from Metro Line 10. This was ideal for our city walk plans! There are also plenty of cafes, convenience stores, bakeries, and restaurants nearby. When we checked in, the front desk attendant kindly changed our room to accommodate our child's preference. She was so patient and warm, making our stay comfortable and satisfying! I'll definitely recommend this place to friends planning to visit. 👍

I've never encountered such an unprofessional duty manager. As I've been experiencing respiratory sensitivities recently, I carry an air quality detector with me. After checking in around 3-4 PM, the detection showed that the TVOC concentration in both the guest room and the lobby significantly exceeded standards: the national standard limit for TVOC concentration is ≤0.60mg/m³, but my readings were more than double that. At the time, I didn't want the hassle and planned to solve the issue by opening the window for ventilation after sunset. However, after staying in the room for just 2.5 hours, I started experiencing mild throat pain. The pain disappeared after going out for dinner and staying out for three hours, but it returned as soon as I got back to the hotel (the next morning, I even unexpectedly developed yellow phlegm). Consequently, I had to make a last-minute decision to check out around 10 PM. I discussed this with the front desk, offering to cover half the cost myself if the hotel would refund the other half. To my surprise, the duty manager not only showed no understanding but aggressively challenged me in a harsh tone: ”If you're unhappy, I'll tell you what to do – you can call 12315, or you can call the police!” Unwilling to entangle myself with this 'service professional' who lacked basic service ethics, I stopped communicating and turned to leave. As I waited for a car outside the hotel, the manager reappeared with a bottle of water. After I declined the water, he actually claimed: ”I've already humbled myself this much, what more do you want?” How can a manager of a prestigious five-star hotel, when faced with a calmly communicating guest, ask ”what more do you want?” simply because the guest didn't want a bottle of water? And to interpret a routine customer service interaction for handling complaints as ”humbling oneself” – does this indicate a persecution complex, or a fundamental lack of understanding and respect for the daily work in the service industry? Can such a duty manager truly represent a state guesthouse or the Radisson brand standard? I didn't pursue the refund issue further, but I hope the hotel will improve its air quality management and staff training.

Place was great! In what seems like a residential building. Location was great, about a 10 min walk in both directions to 2 different metro stops, so many cute shops, cafes, and restaurants. Apartment itself was great, clean and spacious, had a lift which was super helpful with suitcases and such. Only thing to note - if you do any online ordering or need a specific address for packages, definitely copy one of the addresses off the packages that are already there, as the address given is a little off which caused some issues for us when trying to order from taobao. Overall, would definitely book again!

the host is very friendly and helpful! there is a stunning city view opening from panoramic windows. the bed was comfortable and the air conditioner along with humidifier helped me sleep well at night. the location is also great to travel by metro and go on city walks! the only thing i would recommend the host to clean the microwave more thoroughly, as it had an unpleasant smell, but it was no issue for me as i didn’t have to use it. also, it would be useful to have a shower squeegee in the bathroom i would definitely recommend this place!

We have stayed here twice, it's conveniently located near the theatre and in a nice area with coffee shops and restaurants. Room is simple but has everything you need for an overnight stop.

I had a pretty satisfying stay and got to experience the Hualuxe brand, part of the InterContinental group, for the first time. It definitely has a strong traditional Chinese aesthetic and a great sense of design. The hotel's central area is a courtyard with a small fountain and plenty of plants. The bed in the room was incredibly comfortable; I slept soundly until morning and almost didn't want to get up. The breakfast restaurant is on a higher floor of the hotel and even has an outdoor terrace, though I didn't go out because of the heat. The fried dumplings at breakfast were delicious; everything else was decent.

We had such a wonderful stay! The place was incredibly cozy, clean, and felt like a home away from home. It had everything we needed, making our trip to Shanghai even more enjoyable. The host was exceptionally kind, responsive, and accommodating. They patiently answered all of our questions before and during our stay, and even generously allowed us a late check-out because we weren’t quite done with our shopping. That thoughtful gesture was truly appreciated and made our departure so much more convenient. The location is another huge plus—it’s close to all the shopping streets, restaurants, cafés, convenience stores, and attractions you’ll want to experience in Shanghai. Getting around was easy, and everything we needed was within reach. We highly recommend staying here and would absolutely book this Airbnb again on our next trip to Shanghai!

This was my second stay, and I've successfully recommended it to my friends too. The hotel has its own garden and is housed in a building from the last century. Despite its age, the hygiene is excellent. The only downside was the showerhead. It's very quiet and super close to Hengshan Road Metro Station. There are several restaurants and cafes nearby, so you could easily spend a leisurely day just exploring the vicinity. All in all, I'll definitely choose to stay here again next time I'm in Shanghai.

The room was exquisite and spotless, feeling like it was nestled in a garden. It's incredibly convenient for getting around, being close to Wukang Building, offering a peaceful retreat despite being in a bustling area. They thoughtfully provided snacks and fruits in the room, which was a lovely touch, and free laundry service was a huge bonus. All in all, I was very satisfied!

As a returning guest, the service is consistently excellent. The room service staff are proactive in greeting you, making you feel like an old friend – very warm and welcoming. The security guards downstairs are very responsible, guiding parking even though the lot is small. Having someone direct you every step of the way makes you feel very safe. I come here often, so I forgot to take photos of the room, but here are a few shots of Shanghai street scenes instead.