Venus Hotel

"A simple room, but clean. Fortunately, I was allowed into the room earlier upon check-in. Friendly staff. The Wi-Fi is poor, though."

Falling Leaves Lodge

"prices on this app were totally off whent from 190 then 350 then 750 for same day booking when we checked in that day price dropped back down to 3+200. 00 location not good"

Cassia Hill Resort

"Amazing location and room, but couldn’t really get service from the person at the front desk nor the one security guy on site who also functioned as the repair guy. We didn’t have lights to our shower area, side table, or front porch, and it was pitch black, but lighting couldn’t be remedied. It’s too bad we didn’t have more time to enjoy the location in the daylight."

Pine Ridge Lodge

"This ecolodge is beautifully maintained, with gardens, walkways, plantings large and small, and patrolled by a flock of guinia fowl. The cottages are cute, they look like they came out of a fairy tale book. My cottage was half a cottage, since I was alone. I loved it, but it had only one electrical outlet, which made charging devices tricky. the owner went out of his way to make me feel welcome. He also cooks many of the meals, which are exquisite and personally brought to you. Yorkshire pudding was part of one meal. Although I was birding and did record a couple dozen species from this property, my guide and I travel each day. The road goes directly to Caracol, although the last half of the trip is rough, with road construction actively underway. There is also a butterfly farm nearby that is worth a few hours, because it has more than butterflies! I highly recommend Pine Ridge Ecolodge!"

Crystal Paradise Resort

"We had a great experience here. The Tut family provided fantastic lodging in the village of Cristo Rey and helped me to arrange and provided transportation for other day trips. We enjoyed home-cooked breakfasts and dinners at the lodge. In quiet moments, we enjoyed sitting on the spacious deck to bird watch. We were able to walk down to the river to cool off and into the village for smaller expeditions. Everything was smooth and perfect - everything I hoped for out of the trip!"

Maya Bella Downtown Hotel

"A pleasant hotel located in the center of San Ignacio, close to the bus stop and several restaurants. The balcony with the pool is a lovely place to spend the late afternoon. Although breakfast isn't included, they offer black coffee with bananas, which is a nice touch for those leaving very early for excursions."

The West House Boutique Hotel

The Log Cab-Inn

"I can speak English. It was very comfortable with a beautiful camping image."

Rolson Hotel

"I did not have a good experience at this hotel. Customer service was poor (except for one of the managers). I used the laundry service and two of my items were returned damaged (top stained as per photo and cotton trousers shrunk by at least one size) after I requested a cold wash to avoid this. When I made a complaint, the manager denied that the hotel was responsible and implied I was making it up. She was totally unapologetic and I had to ask her for a refund which she begrudgingly gave on the basis that we would ‘forget about it’. Being refunded 20 dollars for the laundry service will not help me forget the irreparable damage to over 100 dollars worth of clothes! Eventually she apologised after I pointed out that saying sorry was the norm in these situations rather than arguing with the person making a valid complaint. I was so taken aback by her rudeness, it was a very unpleasant experience. We were charged for a room with a pool view, but there was no view of the pool from our window - it looks out into a corridor meaning we had to keep or curtains closed at all times to prevent people looking in. The bottom of the pool was also very brown and grubby looking so we didn’t use it. Beds were very soft and sunk in the middle, and A/C and fan were incredibly loud. On the plus side the TV in the room had Netflix/Hulu and the rooms were clean with good showers. There was also a coffee maker and ironing board which was a good touch."