Resorts in Cancun

"The location is great! There are large supermarkets and convenience stores nearby, so it's convenient. The lively club district is also relatively close, and there were many people going out at night. The staff were also very kind and nice! There was also a pool and a jacuzzi, so I had a very fulfilling stay at the hotel!"

"This is a very well-run all-inclusive hotel. The food and drinks are fantastic, and there are plenty of activities. The sea and beach are top-notch, and the environment feels safe. We had a wonderful holiday here. The only minor downside is that some restaurant staff were not very enthusiastic and seemed to treat guests differently."

"I had a wonderful stay at this property. The place was clean, comfortable, and exactly as described. The staff were incredibly friendly and helpful, always ready to assist with anything we needed. The location was perfect and made it easy to get around. I truly enjoyed my time here and would definitely recommend it to anyone looking for a relaxing and pleasant stay. I would happily come back again!"

"This hotel offers great value for money, especially considering its location in Zone 7. I wouldn't recommend the all-inclusive package, as the food is quite mediocre and not all restaurants are included – some require a multi-night stay. The beach, however, is lovely and has relatively few seaweed issues."

"El hotel cubre las necesidades en lo que a un resort se refiere. Esta bien ubicado y cuenta con playa propia, si bien no dispone de servicio de traslado al aeropuerto según como se indicaba en l oferta."

"The staff were not very friendly, requested for tips though it was included and the beach had a weird smell, there were ants and when we requested for a small cake to celebrate birthday they said we had to pay and stay until 2pm (late check out) to get those services. We were looking forward to our stay but unfortunately we were disappointed!!"

"Hotel is located at the north east point of Cancun *****, which allows to have an access to the beach at the northern side as well as at the eastern side. Both of the beaches are hidden from big waves by the piers. Turquoize suites are spacious and well maintained with an amazing view of the sea. Hotel territory is big enough for walks around it. Sea view from different spots is really beautiful. Hotel has several pools so that the clients can choose one suitable for them. There are several restaurants and bars in the hotel as well, which brings some diversity of options. Hotel staff is very friendly and polite. Service is really good. Overall nice impression of the hotel. Turquoize suite also has a separate building, which is more quiet and a separate swimming pool with a good view of the sea. Definitely recommend this hotel to all sorts of visitors. The only thing that can be better is the food. I would give 4 points out of 5 for the food, it can be more delicious and special as well as the cocktails in the bars, but maybe it’s because of the “all inclusive” type of the service."

"The hotel was fantastic. We got a free upgrade to a family suite room which was really nice! We only spent 2 days there but I thought everything was good. The hotel seems like it’s been there quite a while and it’s not particularly modern, but they maintain it really well. For that area the price and quality it’s definitely worth a stay!"

"This hotel was NOT a good choice. It was pleasantly quiet only because it only offered a place to sleep. There was nothing there except a bar and a small pool. We had to go to the adjoining hotel to eat or for any entertainment. We paid for a premier ocean front room and were told that Trip.com sold us a reservation for a room that was not available. We were put in a room overlooking the parking lot, street, and lagoon. They later moved us to another room considered “ocean view” that has a window overlooking the water. The bathroom was so small that there was no room on the tiny vanity to put anything so there was a small ladder in-the corner to put our toiletries on. There was only one lightbulb in the bathroom …in the ceiling. Even though the hotel photos showed a makeup mirror and large vanity with a shelf, we did not have either. The unlighted shower had no shelf and had a shower curtain that did not contain the water so the bathmat and floor were always wet. We had to go over to a window to have any light. There was a small useless desk in the room with no lamp or plug. The bathrooms in the llobby or around the pool were always dirty with un flushed toilets and wet floors. Several times there was no toilet paper, except on the floor. The food choices were very limited. We could only go to the a la carte restaurants 3 times … all other meals had to be in the buffet which was in the other hotel. The food there was always cold and worse than fast food…. Probably the worst food we’d had in Mexico in the last 20 yrs of coming here. Looked the same every day. You had to give the hostess your room number and wait to be seated. I guess they wanted to make sure you only came in one time. At one point, after the hostess seated us in the buffet area, a manager came over to our table to tell my husband that we were in the wrong place and needed to move! Not sure why that happened and we were NOT happy about the scene that was created. I found the hostess and told her what occurred . She got the manager and I asked her why she singled us out about where we were sitting. She had no explanation ! The whole experience at this hotel was unpleasant. I would NOT recommend it to anyone . There are much nicer places in Csncun with much better food and accommodations."

"I loved it was great for one night had a lot of fun. I liked the other places around the area but this was a bargain price. Good if you like it lowkey and the morning buffet and that is pretty good but more variety would have been good but I’m not picky. I think it shares a beach with temptation. I saw a bit of adults only things but I did go for a scroll so probably my only fault haha but just saying if you have kids keep them close."