Resorts in Dubai

"Over-the-top in every sense of the word, Five Palm Jumeirah is a spectacle that delivers on the Instagram hype—provided you know the rules of the game before you arrive. The location is undeniably electric, and the property itself is a visual masterpiece, but here’s the catch: unless you proactively ask, the staff won't volunteer a single detail about the amenities, leaving newbies like me to wander aimlessly past the spa and multiple pools. Be prepared for a bustling, busy front desk and a hefty deposit that catches many off guard (pro tip: budget for it). However, once you get past that initial chaos, the experience shines—Numa restaurant is a culinary highlight worth every dirham, and the housekeeping team is almost too attentive, checking in on the room with Swiss precision. The true unsung heroes, though, are the gentlemen operating the elevators and the concierge team, whose old-school warmth and efficiency feel like a luxury relic in this otherwise hyper-modern playground. It’s not a seamless stay, but it’s a memorable one—just come with your wallet open and your expectations calibrated."

"Aloft Palm Jumeirah is a decent 3.5-star stay — good, but not exceptional. The concept is modern and youthful, with a nice rooftop vibe and great views of the Palm. It’s a solid option if you’re looking for something more relaxed and budget-friendly in Dubai. Staff is generally friendly and the atmosphere is easygoing. However, the overall experience feels closer to mid-range than premium. Rooms are okay but not impressive, and some areas could use better maintenance and attention to detail. Service can be inconsistent at times. Overall: nice concept, good views, chill vibe — but don’t expect a high-end luxury experience."

"Overall it was a pleasant stay but please take note of a few observations: 1- Although I booked halfboard, I was informed upon checking in there is a consumption cap of 115 dhs per meal and I will be charged separately for water & beverages! 2- Room service is slow and I had to call twice for the same request at times. 3- The air conditioning of the lobby and the premier lounge is insufficient during daytime. 4- The beach closes at 18:00 while the sunset is past 19:00 On a positive note, I would like to thank Nancy at Priority check-in for being super hospitable & accommodating."

"⭐⭐⭐⭐⭐ 10/10 – We Wish We Had Stayed Longer! We stayed at the Sheraton in Dubai for two nights as a family of four, and we honestly wish we had booked a longer stay. From the moment we arrived, the service was outstanding. A special thank you to Jazz at check-in, who made us feel so welcome and ensured everything went smoothly. Every member of staff was exceptional—from the bellhops who helped with our luggage, to the housekeeping team, and the staff in the cafeteria restaurant. Everyone was friendly, professional, and always happy to help. The hotel itself was spotless, and our room was modern, beautifully maintained, and extremely comfortable. It was the perfect place to relax after a day out in Dubai. We genuinely couldn’t find a single negative thing about our stay. Everything exceeded our expectations, and we will definitely be returning the next time we’re in Dubai. 10/10. Highly recommended—we can’t wait to come back!"

"I stayed at the hotel from July 30th to August 1st and had a positive experience with the room, which was beautiful, clean, and had a wonderful sea view. The hotel's location is also excellent. However, my experience with the reception department was unfortunately below expectations. Check-in took over 30 minutes upon arrival. When I asked to see the room before checking in, I was told there was only one staff member available to accompany me, and I had to wait a long time. Afterwards, I requested assistance to get to my room as I didn't know the way, and again, the answer was that only one staff member was available. I also ordered a hamburger from room service, but it wasn't the quality I would expect from a hotel of this caliber. On the day of departure, I returned to the hotel a little before 12 PM and asked the reception for an extra hour to pack my belongings, which was approved. After I finished, I requested someone to help me with my bags, but despite calling twice, their arrival was delayed, and I had to wait until they finally showed up. What bothered me the most was retrieving the security deposit. There was a discussion about late fees, even though I had previously received approval for the extension, and part of the delay was due to waiting for assistance with my luggage. At the end of the discussion, one of the reception managers spoke to me in a way that I felt was inappropriate, saying something to the effect of: ”Take your deposit and don't come back.” I felt that this approach was not fitting for guest service and did not reflect the level of hospitality Dubai is known for. Overall, the hotel stands out for its location, view, and cleanliness, but the reception service and how certain situations are handled need significant improvement. I hope the hotel management focuses on training its staff in professional communication with guests, as this would greatly enhance the stay experience."

"Our stay at Atlantis The Palm was absolutely amazing. Such a beautiful and massive hotel with everything you need in one place. There’s so much to do for both kids and adults, from the incredible waterpark and aquarium to the huge variety of restaurants. Everything felt luxurious, fun, and perfectly organized. You could easily spend days here without ever getting bored. Truly one of the best hotel experiences we’ve had in Dubai."

"Excellent hotel, in an excellent location. Very nice rooms. Beautiful pool on the 3rd floor. Quite nice territory and a good beach. There are also disadvantages - there is construction near the pool on the street. Not noisy, not dusty, does not particularly interfere. But the sight of the crane certainly does not win. There are many activities on the beach, so there is always quite loud music. Lovers of a quiet holiday may not like it. Otherwise, great."

"Nice hotel, nice food, dinner buffet was impressive. Good location with friends my staff"

"This is my second visit to The Retreat at Palm Jumeirah, which in itself says how much I enjoy my stay here. Each and every staff were exceptionally friendly, approachable and accommodating. I would like to thank Omar from the Travel desk, Chris from reception, Abishek from the diner and many more. They all made our stay here a memorable one. We will keep coming back here 😀"

"The resort is very quiet and luxurious. The welcome was warm and friendly. All the amenities inside are complete, from dining to the spa. There's even a mini beach inside that serves late. I'll definitely be back if I have the chance to visit again ❤️"