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8.8/10
Very Good
Service at the front desk was efficient. We are elderly and a young man who worked at hotel assisted us with our luggage upon arrival and refused a tip. What a shock.🫢 Both my husband I tried to give it to him. So great beginning! Give him a raise! The cleaning staff on the 4th floor was very helpful and courteous. The best part is the location. Everything you need is within a few miles if not across the street. This will be our return choice to stay. I’m only sorry there were no warm cookies. They definitely should be given out on the weekend.
amazing stay in the hotel that's just next the ROC airport. It's literally 3min walk! Breakfast was basic but good. And there is a small Gym for workouts. The staff was very welcoming and helpful. I'd recommend this for 2-3 days stay in Rochester.
I had a very pleasant stay at this hotel. It’s conveniently located near the airport, which made traveling so much easier. The lobby has a piano, and my child absolutely loved playing it—it was such a warm and welcoming touch. The staff were all very friendly and made us feel comfortable throughout our stay. Overall, it was a relaxing and enjoyable experience, and I would gladly stay here again.
The hotel has good location, close to highway and shopping. We had good night sleep there. Our room was facing Jefferson road so noice was not an issue at night. However, the hotel does not offer free bottled water as others. We had to retrieve our own from our car. It would be nice to add considering the relative low cost.
Excellent hotel! Was quite impressed by overall experience! Grounds are outstanding! Pool, hot tub in perfect working order, Wished they had more ice machines on each floor, but not that big of a deal. Highly recommended!!!!
CCh_CHBad experience with this hotel. Booked a room for my son as he was travelling there. Returning from dinner after 7pm, he could not get back into his room as his card key does not work. The front desk looked at it and said there was a problem with the lock that only the maintenance personnel can fix. Problem is they do not have any maintenance people there and asked that he wait till next day! Imagine all his belongings locked in the room and he had to stay in another room for the night. To make things worse, the maintenance personnel came in next day only after 11am. This is in spite of us calling several times, escalating to the General Manager to chase up and demanding priority attention! It was very upsetting as my son’s phone battery was drained and could not get to his things that he needed to work in the morning. Fortunately, his flight out was the next day, else it would have been a costly incident. Overall, a very stressful experience.
The hotel rooms are clean and new. There are two electric charging posts here, which is not indicated anywhere when I booked. Having the ability to charge my car to full while staying in Rochester for the Strong Museum of Play makes this a great experience.
CCHENFANThe location is a bit far away from the high-speed entrance, the hotel facilities are simple, there is no microwave and refrigerator, sanitation is OK, breakfast and service are OK, there are self-made waffles
AAngela Zhang XMExcept for no housekeeper cleaning every day, everything else is fine. Breakfast buffet for one person for 10 dollars, although the dishes are less, it is still affordable.
How much does it cost on average to stay at hotels with Parking in Monroe County?
For hotels with Parking in Monroe County, the average price on weekdays is PLN 766, and the average price on weekends (Friday - Saturday) is PLN 942.
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