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Posted on Feb 17, 2026
Guest User
The hotel is nice, the room was big, we did switch room on second day for better view. The hotel was literally at 100% occupancy. The housekeeping was very efficient and so is the repair team. The location is very remote with not much around, so if you want to just relax, swim, and read a book, this is the perfect location. The hotel has a restaurant, a pool bar, a spa, a 24 hours gym, a pickle ball court, a large outdoor pool, and direct access to beach. On the positive side, the staff are so nice, very friendly, attend to your needs very efficiently. Honestly, I am super impressed that my room is always clean on time, there are always clean towels at the pool, this is extremely challenging for a fully booked hotel, which also was hosting a wedding and a conference during Valentine’s Day weekend and Chinese new years at the same time. On the negatives side, the carpet was dirty in both rooms, the AC was leaking and the toilet seat was broken, both were fixed right away. Because it is remote, we ate most of our meals in the hotel. The F&B program was not very well designed, options were limited for both breakfast and dinner buffet; after 3 days it feels a little like eating canteen food. Both my son and husband had salad on first day, while I only ate cooked food, so they were both pretty sick for the rest of the stay. Meanwhile, the operation team at the restaurant was clearly not ready for full occupancy, any order could easily take >45 mins and many local dishes were not available for days because lacking of LOCAL ingredients. They even ran out of ice cream at dinner, something that could have been stocked well in advance, unlike fresh vegetables. So any meal could take 1.5 - 2.0 hours. Again, the ataff was wonderful, they were doing everything they can to help. However, the management team really need to plan better for high season.
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Price per night fromPLN 529
Posted on Feb 26, 2026
ELENA GAINULLINAWe stayed for one night after flying into Puerto Princesa before heading on to El Nido. The hotel is located close to the airport. There's nowhere to walk around nearby. The hotel grounds are beautiful. The staff were polite and friendly. We had dinner and breakfast at the hotel restaurant, and it was delicious. The family villa consists of two separate rooms, each with its own bathroom, shower, and toilet. It also has its own small private pool, and there's a large main pool as well. We really enjoyed our stay.
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Price per night fromPLN 154
Posted on Feb 10, 2026|Deluxe Premier Room (with Veranda)
Guest UserFirst i want to commend on the front desk staff. Those guys were so nice and so good. Then Mon also very prompt on the service. The rooftop was super. It's has an alfresco area and a restaurant, also after for the breakfast. The only regret was as the room was not big, the space are not maximised in Its design.
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Price per night fromPLN 124
Posted on Nov 2, 2025|Superior Twin Room
Anonymous UserThe location is very convenient since it was just in front of Robinsons Palawan. Check in process was smooth as the staff already checked us in prior to arriving. The complimentary airport transfer was good. The driver was on time. Just had a few hiccups when I initially reserved for a complimentary airport transfer as the socmed admin seems puzzled at first. But just a minor flaw. The room was huge. The complimentary breakfast was excellent especially it’s a buffet. Extra stars for being flexible, was able to give us a packed breakfast since we are leaving early morning. Extra stars also for the helpful and proactive staff. Overall, it was a great stay and would book again when I go back to Puerto Princesa.
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Price per night fromPLN 104
Posted on Feb 4, 2026|2 Queen Beds - Garden View
swedish_family_stockholmWe had a lovely stay for 3 nights with our 2 kids. The beach is Amazing and very fun to walk and discover during low tide. Hundreds of starfish, crabs and fishes. Service is good, but the restaurant takes some time to get the food and it's somewhat overpriced. The pool area is well maintained and there are some nice drinks by the pool bar. We also took a trip to the nearby islands, which is highly recommended.
We're on a 4 month holiday so this was a short stop before continuing to Astoria and then further to El Nido.
3-4 nights is enough to stay here.
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Price per night fromPLN 115
Posted on Feb 12, 2026
Guest User
We only stayed here for 2 nights on arrival to PP, then headed to El Nido by van after a visit to the underground river. Staff organised our tour and transport. facilities were brilliant, staff were freindly and efficient. Food was scrumptious. Pool area is beautiful at night. room was very spacious and the bed was comfortable. Highly recommend staying here.
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Price per night fromPLN 86
Posted on May 3, 2026
Denise GagarinI highly appreciate how accommodating their staffs were. From front desk to restaurant and hotel staff, everyone was willing to assist. They have partners for transport and spa services. They were also not that strict, and allowed us to bring in food and drinks, or have outside food delivered, which made our stay all the more comfortable.
Rooms are clean. Comfy beds. AC was perfectly working. Spacious bathrooms, with water heater. These are the things that are really important for me, and they met my expectations. I will definitely consider staying with them again the next time we visit puerto prinsesa.
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Price per night fromPLN 64
Posted on Jan 17, 2025
Blade.around.the.world
University /University dorm partially turned into a hotel with minimal investment. The result is mostly positive. The hotel is very photogenic so it's easy to get the impression that it's much more swanky than it actually is.. I enjoyed my stay, the staff is friendly, it's clean, surrounded by greenery and nice views. Don't let the name Hotel Palacio fool you, don't expect a palace, the hotel is modest but comfortable. Location wise, it's out of town which was no problem for me as I had prearranged a motorbike during my 7 days stay. For those pending on jeepney public transport or tricycle taxis, places like the baywalk are far away. The van I had organised to the airport early morning with the receptionist was punctually waiting for me. Everything was good. Expect a 3 star property and you won't be disappointed.
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Price per night fromPLN 122
Posted on Oct 18, 2024
KenDucsWe recently had the pleasure of staying here, and I must say it was one of the cleanest hotels I've experienced in Palawan. The location is incredibly convenient, making it easy to access local attractions. However, there was some noise from a nearby bar late at night. It wasn't too distracting for me, especially on the higher floors, so I recommend requesting one of those if you’re sensitive to sound.
The hotel itself is well-maintained, likely due to its recent renovations. The elevator, though small, was smooth and always clean, which added to the overall pleasant experience. The bathroom was a highlight—very clean and comfortable, although I did find the water heater a bit challenging to adjust.
Each room features a smart lock and a smart TV with Netflix and other apps, which is a nice touch. The Wi-Fi was reliable, even on the highest floor, allowing for seamless browsing.
One area for improvement would be the bedding. While the mattress and pillows were decent, a thicker comforter would enhance the sleeping experience, as the provided blanket was quite thin.
The staff were friendly and accommodating, contributing to a welcoming atmosphere. While this may not be a luxury hotel, it offers excellent cleanliness and customer service, making it a great choice for travelers. I would certainly consider staying here again!
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Price per night fromPLN 80
Posted on Nov 19, 2024
SarahBraithwaite77
We stayed 1 night, for easy access to the airport. Walking distance to the bayside walk and lots of restaurants and bars. The bedroom and bathroom could do with being updated but it was cheap / value for money. Hot and cold water dispenser and nice area for eating
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Price per night fromPLN 25