Hotels with Parking in Cicendo

Upon check in at 3pm, the room was having a very strong foul smell hence we request for a change. However they told us to wait till late afternoon then other rooms are available hence we waited. I followup 3times for the availability to exchange room via call, to no avail i went to the lobby at 5:30pm to ask again. A different receptionist attend to me and directly i got the exchange of our room. To my Dissppointment again, the room we next check in, the airconditioner was not cold. We requested again to check the aircond. As my toddler was sweating while just watching tv. However after they check, the aircond only slightly cold. Anyways hope the management of the hotel look into this issue seriously as we are not only booking one room, we took 2room. The room for my mom in law was also same issue on the airconditioner - not cold. Toilet door hinges was loosen. Toilet couldnt flush after the second day. Location wise, walking distance to Sarinah only. Breakfast was acceptable.

Room was spacious and location near station. Breakfast was good and also the service. Hairdryer can ask to the receptionist. Since the location in a big street it a little bit noisy

The hotel's location is quite good, only the parking facilities are lacking, so we often have to ask security for help to park the vehicle, after which we have to leave the car key (making us uncomfortable). The room is not soundproof, so the room feels noisy with the sound of vehicles, especially motorcycles with Bronx exhausts (quite a lot) until midnight, it is still noisy, disturbing rest/sleep time. The breakfast menu is less varied and there is also no fruit.

I always stay here when I'm in Bandung. The hotel is very strategically located and easy to get to places from. There are many food stalls along the street, and Kartika Sari is nearby.

Helpful 24hours reception, very clean, bed size and locker are just nice too. Will stay again in future trips!

The hotel is not too big and the check in and out process is not complicated. You can get as much drinking water as you like in the hallway. However, the room is a bit cramped if you bring your family.

Staying at this hotel was an amazing experience. The staff were incredibly helpful, the room was fragrant and clean, and the location was super strategic, close to a shopping center.

Hotel Serena Bandung offers a prime location, earning a solid 5 stars for its proximity to the Bandung Train Station. The staff's friendliness is exemplary, garnering another 5 stars for their clear instructions and helpful demeanor. While the value for money is decent for a 2-star hotel, scoring 4 stars, the cleanliness and facilities fall a bit short. With a rating of 3 stars each, the cleanliness could be improved, and the facilities, though simple, are somewhat lacking, especially with WiFi only available in the lobby. Overall, it's a convenient option with friendly service but could benefit from some upgrades.

Nice, comfortable but the parking is small, the receptionist is friendly