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Posted on Oct 24, 2025|Double Or Twin Room Ensuite
Guest UserI liked the room. I was surprised I was not made aware in advance that I had to pay £40 upon my arrival deposit even though I had paid the whole amount already despite the fact it's refundable, they should have made it clear what if i had no more money on me. The room was clean, but the second night, the toilet produced a very bad odour, and I felt dust since I started coughing when I was in the room. However, It's a lovely hotel i would stay there again. Hope they take the toilet issue seriously and will rectify it.
I checked for my £40 to see if it had been restored, and It was saying pending, my £40 hasn't been paid back.
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Price per night fromAED 244
Posted on Jan 18, 2026|Standard Room With Single Bed, Non-Smoking
Guest UserBIG THANKS to 'Best Wester Greater London Hotel' on Cranbrook Road, booked via the amazing Trip.com discounts 🙌 🙏 ❤️
The team service here is one of the best... the care and support from Stephan, Sarah, Hassan, Maksym, Natalie, Yana, Triveni, etc is one reason I will always book here - they will do their best to fulfill your needs 🌟🌟🌟🌟🌟
Also, walking distance near Ilford station, bus stop and ALL shops XCEL centre, nearby.
Rooms are pristine clean, quiet options, non-smoking, and comfy, powerful hot shower 🚿 and delicious breakfast, most tasty ground coffee, fresh orange juice, bargain value for money.
Gratitude 🙏
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Price per night fromAED 207
Posted on Feb 1, 2026
Guest User
We had a truly wonderful stay and couldn’t be happier with the experience. From start to finish, the atmosphere was welcoming, comfortable, and relaxed.
Our room was perfect and the hotel was absolutely beautiful.
A special mention has to go to Ipek C, who made such a positive difference to our stay. Her warmth, kindness, and genuine enthusiasm really stood out. She was always smiling, incredibly helpful, and very informative. Her kindness and positivity is rare and made our stay feel special.
It’s clear that the staff here care about their guests, and Ipek C is a real credit to the hotel. I would absolutely recommend staying here and would be delighted to return in the future.
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Price per night fromAED 274
Posted on May 25, 2026
JennonarollIt was just okay, but one of the housekeeping staff, the elderly man was so rude , for the price the rooms could be better, but good location, lovely pub downstairs and the waitress that attended to was lovely, didn’t catch her name but short, petite, blonde and cute.
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Price per night fromAED 199
Posted on Oct 6, 2022
张
The service is very good, very patient with our poor language communication people, the breakfast is ok, the room is clean, although a little small. Compared with central London, it is much cheaper, and it is more convenient to take the subway to do errands.
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Price per night fromAED 189
Posted on Apr 25, 2025
Jareerat
The place is located close to a very big supermarket, and 10mins walk to tube station.
Tea and coffee is supplied in the room, the owner is a very kind person nothing is no trouble for her very lovely lady.
Would recommend everything is clean and tidy.
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Price per night fromAED 244
Posted on Aug 22, 2025|Double Room
Guest UserThe Mattress is just Crap. No Good to sleep at all.!
In my opinion they need to improve the beds and charge 25 pounds per night for this type of childish room...!
Service desk guy Was Good at night time..!
They need to improve alot with room
The Good thing is the guy gave me one extra room for same price as online and that is at 3am in morning..!
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Price per night fromAED 158
Posted on Oct 13, 2025
Guest User
Almost satisfied apart from deposit refund back.
Till now i am waiting for my deposit its my 5th day after deposit.
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Price per night fromAED 137
Posted on Mar 5, 2026
Guest User
Slight language barrier with some of the staff but they were friendly and helpful. Breakfast was lovely with a great selection and the staff were very nice asking if we wanted something different than what was already available. All freshly cooked and tasty at a reasonable price. 24 hour reception and free parking which is a great bonus. The bed was ok just not a great placement (could only freely access from 1 side) and extra pillows would have been better as there was only 1 quite flat pillow each side. A little extra storage room would be a benefit. There was space to hang clothes and some small drawers but nowhere to put suitcases and bags so they’d be out of the way and because it was quite a small room things were sort of in the way. The bathroom was clean but more towels would have been useful; we only had 1 bath towel and 1 hand towel so we didn’t use the shower. I struggled a little with access in the outside area between corridors as the step to get in and out was quite steep with no handrails. Our stay was short but I had no complaints or issues that affected my trip.
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Price per night fromAED 174