Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
56 reviews
8.8/10
1 night
From JPY 18,517
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9.4/10
Amazing
ZZhangjianzoutianyaoThe hotel is located in the Carcassonne Castle, next to the church, with a beautiful environment. It is a historic castle hotel. The navigation position of our Mercedes-Benz business car was a little off, so we parked in the riverside parking lot and walked to the hotel. The hotel then used a small car to pull the luggage to the hotel. The swimming pool is not open in winter, and you can hike in the castle in the morning. The hotel garden is very exquisite. Breakfast ends at 10:15, which is a bit too early for a resort hotel. Dinner requires reservations. We didn't make reservations in advance and had to eat outside. The hotel recommended a restaurant next door, a 5-minute walk away. The dishes were amazing and we had two meals in a row. We stayed in a family suite with a large bed and an 80 cm single bed. We stayed in 4 people, and the hotel added a single bed for us free of charge. The toiletries are all Clarins, the shower water is very large, the room is well heated, and the stay is very comfortable, which is very suitable for family vacations. The hotel staff is very enthusiastic, and the castle black chocolate presented is also delicious.
OOlgaI really enjoy to stay in this hotel, located in the historical part of the city just below the castle (10 min walk to the gates). The room was very clean and comfortable, with a coffee machine- which was a very nice surprise 😃. The hosts are very friendly, giving recommendations on the restaurants and cafes nearby, always welcoming and ready to help. The breakfast is good! Breakfast location is so nice and cozy that I enjoyed just to sit there)) There is a bell tower nearby, so every hour you hear this time-bell, but it tolls only during the day and +100 points to the atmosphere
Definitely recommend!
Cchristophe jean alexandregood points : superb hotel quiet and clean, 200m from the beach, beside the pedestrian street with all restaurants and coffee. the swimming pool is small but enough to refresh. Bad points : check-in 16h00 to 20h00. check out 8am to 11am... you get 19h max but you still pay for 24h.... opening of swimming pool in the morning when you need to check out. and really too few parking places..... in season, you need to turn in the area untill you are lucky enough to find one. yes, i know, you can do nothing about it, but that's a fact.
11381646****It is best to send a message with their WhatsApp before check-in, and then they will tell you the gate password and the precautions for check-in. 10 minutes walk from the castle. Champagne is also delivered at check-in. Everything is basically done by self-help. But before I left, I sent him a message, and I immediately came down and said hello after seeing it, and I was still very sincere. Overall good.
GGuest UserWe did not receive advice that the the hotel cannot be accessed by car, so Satnav is not helpful. It was almost 9pm when we left the airport 11minutes away by car, but we did not arrive until 90 minutes, within the traffic-free old city. Phone calls to the hotel (separate phones, several occasions) connected us to a Tesla Charging number(we had a VW hire car|) or an Agent Immobilier. By asking local people on the street and in a restaurant, we eventually arrived at a secure hotel carpark with electronic code access, a young man appeared as he was locking up for the night. He told us we were lucky to find him there. We parked and were transported by him via a circuitous and improbable route through the fortifications. Why were we not given directions to this car park and why was this system not explained to us? Diabolical!
UUtopus_HythAmple, free parking spaces, good spoken English at the front desk. Located next to a large supermarket. Rooms are clean and comfortably designed. We booked one night but ended up staying two. Cleaning service was very observant, noticing that we'd only been drinking the decaf coffee sachets provided and topping up extra of those. Nice, small details that help make the trip more comfortable. The hotel is around 30 minutes walk to Carcassonne castle. You can drive there in the evening and park outside the castle for free after dark - a highly recommended experience. Overall, this hotel is the perfect choice if you're like us: foreign visitors, travelling in France by car.
GGuest UserSo very nice! Rooms look newly renovated and it was very comfortable. Kitchenette clean and very well equipped. Staff also friendly with a smile. We found free street parking nearby, if not you can book a parking spot for a small fee with them
GGuest UserAll good but a little awkward location though near the airport, 20 euro taxi from Carcassone centre and 10 to airport. Small pool but nice to have it and smoking area out back too.
Standard double room was fine, clean, adequate. And we got a duvet! A light one, just right for the weather at the time. Service was fine,breakfast was super. Bit stressed though at indefinite time of arrival of taxi to airport in the morning. Booked by receptionist. But altogether good and great value! 👍
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