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Posted on Nov 6, 2025|Interior Standard Room
wander_hanaThe location was perfect—close to the beach, restaurants, and the charming old town. The room was clean, comfortable, and well-maintained, with everything I needed for a relaxing stay.
The staff were incredibly friendly and helpful.
I especially appreciated the coffee machine in the lobby, which made it easy to start each morning with a great cup of coffee. The hotel also offered a convenient free water-refilling machine.
Overall, it was a fantastic stay and I would absolutely return. Highly recommended for anyone visiting Tossa de Mar!
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Price per night from£ 56
Posted on May 30, 2025
9-ten
The hotel room facilities are very warm, there is a good smell of fruit aroma, the bed is moderately hard and soft, and the most fragrant night in Spain is here. The parking fee at the hotel can be reduced by 20%, and the front desk staff is warm and thoughtful. The hotel is in an excellent location, crossing the road is the beach, and it takes 15 minutes to walk to the botanical garden to check in.
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Price per night from£ 88
Posted on Sep 10, 2025
Feiyang、
我們訂的房型出乎意料的小,行李箱衹能在需要的時候一個一個打開,沒有多餘地方。酒店位置是我們非常喜歡的,非常安靜,是在城牆腳下的老建築,出門走路兩分鐘就到海邊,狗洞。整體來説還可以,建議訂大一些的房型
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Price per night from£ 39
Posted on Apr 19, 2024|Double Room with SPA Access
Guest UserFor one night it will be ok. No water/coffee/tea in the rooms. On the plus side helpful and friendly staff
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Price per night from£ 69
Posted on Apr 21, 2025|Standard Double Room with Balcony
LCFLIUExcellent location. The service from the reception staff was excellent. And the restaurant was superb... Thanks to Carla for being so friendly, kind, and super professional.
Thank you...
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Price per night from£ 48
Posted on Aug 11, 2023
hanita flor
Good location of the hotel, amazing views, friendly staff, very rich breakfast, we have loved, we will certainly return 😍
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Price per night from£ 51
Posted on Sep 3, 2026|Standard Double or Twin Room with Balcony
Guest User⭐️⭐️⭐️⭐️ Lovely Stay at Neptuno Venus Hotel
We had a lovely and relaxing stay at Neptuno Venus Hotel. I was especially happy that the hotel was able to accommodate our request for a room with a beautiful view. It really made our stay more enjoyable and was definitely one of the highlights of our visit.
The hotel is within walking distance of the town and beach, although it’s a little further than expected. The room looks quite old but it was kept clean and well-maintained. The breakfast was good, with plenty of tasty choices. We also tried the dinner buffet as a walk-in guest, and we really enjoyed the food and the variety available. The staff in the dining area were very nice and attentive.
Overall, we enjoyed our stay. The friendly staff, good food, and cleanliness made our experience enjoyable. We would happily stay here again when visiting Tossa de Mar. ❤️
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Price per night from£ 42
Posted on Oct 22, 2024
Guest User
First the positives, the staff was friendly and helpful. The food was really good. The outdoor spaces were beautiful. We didn't keep the air conditioning on because the system was old-fashioned, the machine made a really loud noise and the blowing was quite strong. However, the biggest minus was that the gym's age limit was 18. I would recommend setting it to, for example, 14 because young people are keen exercisers. Likewise, the spa was a disappointment because the children couldn't get there. It was also a surprise that the hardest sunbathing spot was forbidden to children. If you don't want families with children in your hotel, it would be good to let them know.
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Price per night from£ 66
Posted on Oct 3, 2025
Guest User
The hotel is ok, but the service is quite bad. There are no people at the reception, so I communicated with them via what's up. While they claim 24h support, they don't respond in the evenings. The what's app bot is terrible: every time you start convesation, you recieve a few messages from bot, which are completely useless, connecting directly to people would have been way more convinient. Also the support itself is not great at some aspects, like I informed them in the beginning of our stay that the light above the bed works badly, like it works for short time, then it stops and asked to change the bulb, which they didn;t do during the whole duration of our stay. In some cases they were helpful, I must admit, but nothing special. The breakfasts are also quite bad and below from what you expect from 4 stars hotel (even in 3 starts in Spain I got better breakfasts). Overall, this electronic receptions feels very liveless. The condition of the hotel is also quite poor. Like there is massive hole in the ceiling in the passage close to the restaraunt, bucket under this hole and it doesn;t seem like they are going to fix it. I would not recommend this hotel.
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Price per night from£ 30