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Posted on Jan 13, 2026
6692****
The hotel is in a good location and is a 100-year-old building. The room was very comfortable and the service was first class. The breakfast was exceptionally rich. The front desk of the hotel can also help book a Michelin restaurant. The price is very good.
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Price per night fromVND 9,068,565
Posted on Jan 25, 2025
baraoGuild
**”BAD: Beware of the 'Upgrade'”**
Our priority when booking was the room size and budget, so we reserved a 32m² City View room.
At check-in, the hotel staff offered us an ”upgrade.” He said that for an additional €25 per day, we could ”upgrade,” so we agreed.
However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded.
I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day.
Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was ”upgraded,” would you? You’d say the view was different or better.
The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room.
While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests.
In the end, we ended up paying the €25.
**Beware of the 'Upgrade.'”**
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Price per night fromVND 2,692,832
Posted on May 1, 2025|Classic Room with City View
Guest UserI stayed in a ”city view” room during my solo trip through the Basque region and it was such a comfortable room I forgot about not having sea view.
Though I do recommend to go to the cafe to have the beachside experience if you get the city view room because it overlooks a construction site on the back street.
The hotel was an easy 15min walk with my heavy suitcase from the intercity bus center, just beside the beach. The room was squeaky clean with a large bathtub, and the bed so comfortable I could not get up to go see the sunset! Also helpful kind staff and great location for getting around the city on foot or by bus. I went to the Chillida Leku museum it was 30min by bus no25.
Highly recommend!
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Price per night fromVND 2,681,275
Posted on Feb 18, 2026
Guest User
I contacted Luis via his website to let him know we'd be late checking in and right away, he responded. Within minutes, we were messaging each other on WhatsApp.
Luis sent me loads of useful information and helped us get settled.
The Pension Joakina is lovely and the whole place is immaculate. I could hear the staff cleaning every morning.
The location was brilliant and we were able to walk to all of the places we planned to see.
We will definitely go back.
David (habitación verde)
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Price per night fromVND 1,444,652
Posted on May 11, 2026|Standard Double Room
Suneesh MenonI stayed at Hotel Zinema7 for 4 nights. The hotel has a modern design, comfortable rooms, and a pleasant atmosphere overall. However, there were a few disappointing aspects to the stay.
The location is not very central, which means you need to rely on buses or taxis more often than expected to reach the Old Town and main tourist areas.
The biggest frustration was that the telephone in the room was not working throughout the stay, despite reporting the issue. Unfortunately, it was never fixed, which made communication with reception inconvenient.
Another disappointing point was the complimentary water policy. Water was provided only on the first day, even during a 4-day stay, which felt unnecessarily stingy for a hotel of this category.
Overall, the hotel has good design and comfortable facilities, but the service experience and attention to guest convenience could definitely be improved.
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Price per night fromVND 1,517,848
Posted on Jan 29, 2026
Guest User
The pension is easy to find, and staff are very helpful. Beds are comfortable; coffee and tea are available; everything is clean.
The only difficulty might be is there is only one bathroom for all the guests. We were here in low season, so didn't have much difficulty, but I can imagine problems in the high season.
The pension is in the old part of San Sebastian, so visiting the most picturesque parts is easy, as is visiting nearby villages.
Local food is excellent.
I highly recommend this pension; excellent value for your money. It's the best base for exploring this part of the Basque Country.
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Price per night fromVND 1,171,132
Posted on May 13, 2026
Guest UserI stayed at Axel San Sebastián for a solo trip and was absolutely delighted by the warm hospitality and friendly vibes.
My trip started with a bit of a crisis; I left my luggage on an intercity bus and had a restaurant reservation overlapping with the pick-up time. I was quite overwhelmed, but staff member Tanja was a true lifesaver. She went above and beyond to help me arrange the luggage pick-up and even communicated with the restaurant to reschedule my reservation. Thanks to her incredible support, the rest of my stay in Donostia was seamless and wonderful.
The hotel itself is neat, modern, and has a very inviting atmosphere with a fabulous, stylish touch. I also thoroughly enjoyed the jacuzzi. Between the best service I've ever received and the great energy from fellow guests, I’m leaving Donostia with the best memories. Thank you so much, Tanja and the Axel team! 😊
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Price per night fromVND 1,047,855
Posted on Jun 4, 2025|Superior Room
Guest UserIf you’re looking for a peaceful place to stay away from the hustle and bustle, this location might just suit you — provided you’re comfortable with being quite far from anything of note. That said, it’s not entirely cut off; there’s a bus stop directly outside with services running roughly every 15 and 30 minutes, which does make getting around manageable.
The setting is quiet and relaxing, with a pleasant bar on-site and a decent selection of tapas, which added a nice touch to the evenings. However, there were a few drawbacks during our stay. The television in the room didn’t work at all — unsure if it was just the batteries in the remote or a more serious issue, but we couldn’t get any power to it, which was a shame.
Breakfast was tidy and kept us going, but it did become repetitive after a couple of days. The pastries in particular were a bit disappointing — rather dry and not the freshest.
Overall, it’s a good spot if you value tranquillity and can cope with a bit of isolation. With reliable transport links it offers a relaxing base, albeit with room for improvement in a few areas. There is a confidence shop and a bar that does food about 10 mins walk away and playground for children mostly in neighbourhood of homes though.
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Price per night fromVND 1,225,065
Posted on Jan 6, 2026|Standard Room with Sea View
jasperFacilities: Excellent! The location is superb! The environment is great! It's just a bit inconvenient for getting around; best suited for those driving. There is free parking.
Cleanliness: Very good! High-end!
Environment: Absolutely stunning, overlooking Shell Bay!
Service: So-so! Breakfast is excellent!!!
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Price per night fromVND 3,259,136
Posted on Sep 11, 2025
Inwin
Genial. Nuevo y limpio. Habitación espaciosa y funcional. Tiene secador y jabones. Tiene café y té disponible tanto en la habitación como en el hall. Buena comunicación y fácil acceso. Al lado de la playa de Ondarreta.
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Price per night fromVND 1,286,704