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Posted on Aug 23, 2025
Guest User
Good concept, beautiful design, delicious breakfast. Unfortunately, the air conditioning of the room was so incredible noise that was not to think of sleep. The communications routes envisaged were not targeted to find a solution or remedy, and were not very bad. Even the chatbot of the hotel has recognized the problem (evidently trained on this - known? - problem) and addressed (‘Please report at reception').
At the end, a expensive night remains without sleep. I would not recommend the hotel for the shoe.
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Price per night fromS$ 159
Posted on Oct 23, 2018
StigI have actually stayed at this hotel several times before, however this is the first time I experienced what I would describe as TERRIBLE service from one of the hotels employees.
A large Danish man who was manning the reception at the time of our departure was incredibly rude to my friend whom I was staying at the hotel with. She is Chinese, and he addressed her condescendingly using racist slur and almost speaking to her as if she was a criminal trying to cheat the hotel.
A very disappointing experience at an otherwise wonderful hotel. All the other employees we encountered during our stay (all female employees) were very nice and helpful, but nonetheless, with the price charged by this hotel, I find it unacceptable to receive terrible and offensive treatment from any single one employee.
I truly hope the hotel will view this feedback positive and constructive, as it is just one single person in your organization ruining it.
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Price per night fromS$ 137
Posted on Jun 13, 2025
Vincent
Excellent location and very spacious but room was admittedly dusty and could be better on cleaning. My card also failed three times and I had to keep going to the concierge to get it reset; they eventually gave me key cards of another design which worked.
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Price per night fromS$ 161
Posted on Feb 22, 2024
Guest User
During the trip to Europe, I feel that this hotel spends the most money to experience the most general conditions. The facilities are old, the bed is small, the room has a smell, and the door must be closed. Maybe Nordic prices are really more expensive. 🥹
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Price per night fromS$ 149
Posted on Jan 15, 2025|Standard Double Room With Sea View
Guest UserWe had booked 1 room, where it said it was not approved, completely OK, We tried again and it went through and we got an email about it so everything was just fine, we were happy because we had been there before.
We showed up on the day, were a little early for it, but if we paid 100kr, we could get in at 3 pm, but we sat down and drank a cup of coffee and waited so the time would suit, our family came later. They ask if we want the key, since two rooms have been booked, we say no thank you because we don't want their room.
Now our children come and get their key, where they say there is a book another room, we say no and show our first room, had not gone through and they could see that. But... now they had to call and investigate what had happened, my brother-in-law was very helpful and talked and told, but it took approx. 1 1/2 hours
And investigate it, well he got 1 drink ticket as a thank you for the help.
We were going to eat, there were 4 of us. We ordered and it said blue potatoes, where I said we didn't just want chips, no it was a kind of blue potato, but it was chips so we went up to the chef and asked for real potatoes and we got that, everything Ok. Our children ordered a steak and there was some greens that they chose from and asked for extra potatoes instead, they got two very small rösti, they got it twice more, that was so nice. When we had to pay there were extra potatoes on the bill 130 kr. We had never tried that anywhere, but Ok we paid.
What should have been a good weekend just turned into a very bad experience, we have never experienced anything like it 😡
B h Lissi Lind (A very dissatisfied customer)
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Price per night fromS$ 149
Posted on Sep 14, 2026|Small Room
AichisanqihuadeaoliaoThere is a damp bug in the bed. Fortunately, I am not afraid. Everything else is fine.
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Price per night fromS$ 138
Posted on Jun 24, 2024
Guest User
This hotel allows early check-in. There were construction scaffolding outside the window of the first room. The second room had no wifi signal. It happened that my data card ran out and I could only handle things in the corridor. The third room had wifi signal. The waiters were pretty nice. They helped me take care of the room without any pushback. It's rare that this hotel has a gym. No one goes there in the morning. Although there are not many equipments, they are usable. There is free coffee. There are two-in-one towels, shower gel and shampoo, and you can bring your own toothbrush.
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Price per night fromS$ 135
Posted on Jan 2, 2026
201672****
臨時訂的,兒子在丹麥留學,趁聖誕+新年假期,我跟孩子爸爸來丹麥看他,順便租了個車子自駕遊。冬季的丹麥早上9:30天才亮,下午4:30幾乎天黑了。所以冬天不適合在丹麥旅行,白天時間太短了。因為兒子在學校一直吃西餐,所以我們旅行的時候特意找帶廚房的公寓。房東是個在丹麥住了40年的伊朗人,他們一家住在隔壁那個矮房子裏。房子比較老了,廚房,餐廳,客廳在二樓,地下室是一個洗衣房,如果要借用洗衣需要50DKK,我們訂的4人房,按照人頭收費,我兒子後來又補了100塊。停車在自己家院子,免費的,每個房間有冰箱,但是我們沒打開,因為就一個晚上,室外温度更低,我們直接把東西放陽台了。下樓到路口左拐過地道有一個365 Discount超市,從365超市買完又Google map 顯示走路4分鐘可到另一個Netto超市,但是1 🈷️1日新年實在太冷了,我們在365超市買完就回家了。廚房的刀實在太鈍了,切菜有點難,不過廚房用具很齊全,所有的鍋碗瓢盆,杯子,盤子,刀叉都有。我們自己做了晚飯和第二天早餐,還是很方便的,用完廚房幫房東收拾乾淨了。
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Price per night fromS$ 85
Posted on Dec 7, 2023
Tom
We arrived and were well received and guided to parking near in the parking house for cheap money. I got really good food on MASH and enjoyed a lot of beautiful and versatile breakfast buffet and had all overall a beautiful stay with incredibly fine service from all those who served the reception during the stay. Impressed by afternoon offensives.
The only missing was fitness room and could be nice if you could have borrowed bikes shorter than all days
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Price per night fromS$ 141
Posted on May 11, 2024
Guest User
Location and property was amazing. Staffs at the reception were very helpful. Room was bit smelly. Having said that it was a great deal. Truly a value for money
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Price per night fromS$ 37