Featured facilities: Parking, Guest Laundry, Restaurant
Perfect
568 reviews
9.8/10
1 night
From S$ 48
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9.9/10
Perfect
GGuest UserThis hotel is new, tidy and clean. Although it has no restaurant, the hotel still helps guests connect with different food delivery platforms. So we had no worries for our meals. The lady, Miss Tai, on duty at reception counter was very friendly and helpful. She helped us call rental car and refused to accept our gratitude. She was very honest and polite
GGuest UserThe environment here is fantastic. Lush greenery and vibrant flowers are tastefully arranged, and the architecture is in a modern Chinese style. Every step offers a new beautiful view. Many birds fly around, making it peaceful yet full of life. There are covered walkways for guests going to the hot springs, so you won't get wet if it rains.
The room facilities are comprehensive; there's a safe, a mini-fridge, tea, and an umbrella, all provided. Inside the hot springs area, there are plenty of fresh towels available for changing.
Service is excellent. The staff are all very enthusiastic. When we checked into our room and asked for an extra quilt, housekeeping immediately came to help us out and even asked if we wanted the quilt folded. When we requested two more bottles of water, housekeeping promptly delivered them, along with two small sodas.
While at the hot springs, my elderly family member, who isn't very agile, received incredibly warm assistance from staff member Zhao Shaofen. She helped the elder person get in and out of the pools, proactively brought tea and towels, and even walked slowly with them along the way, explaining the different hot springs.
This is a hotel worth revisiting many times over. I'd love to bring my whole company here for a team-building event! 😊😊
AAnonymous UserThe hotel room is very spacious, someone will smoke in the room, the room smells of smoke, you can bring pets to stay, the parking lot is very convenient at minus one and minus two
But it is the same building as KTV and Yuezi Center, the elevator is not good, and the sound of the sound of the sound of the KTV downstairs at night, the sound insulation is not very good.
Hotel staff service is good, the room is very clean, there is no garbage under the bed
GGuest UserThis was a perfect hotel for us to spend 10 days in Xinxing. Fantastic location, very close to everything we needed (especially the coach station across the road as we returned to Hong Kong from there). The staff are all lovely and super-helpful, very nice restaurant and loads of other places to eat nearby. The room was plenty large enough for us and nice & clean. Plenty of water, tissues, tea provided every day. Hotel WiFi works well but we mostly used our own SIM cards as they skip over the firewall.
We are already looking forward to returning next year!
GGuest UserThe room is very clean and sanitary, the supporting facilities are complete and new, and the accommodation environment is very good. I give it five points. But the activities on this trip were very average. There were originally two May Day activities for children to check in and make handicrafts. There was a small reward for completing the task, but we ran around with the printing cards but couldn't get the materials for coloring and making bracelets. The supermarket staff didn't tell us right away that we had to post on WeChat Moments to get them. They just told us to go to a studio that had paints for coloring, and gave us two boxes of something and two ropes. We thought they were materials for stringing beads, but they turned out not to be. The feeling is that it's so stingy. You stay in a hotel that costs more than a thousand dollars, but they don't even provide such small handicraft materials to make children happy, and they make the guests run around. As a result, the handicrafts are not made, and the hot spring bathing time is also delayed. It's a waste of feelings. The hot spring project is pretty good, but there are too many people. The water play facilities are average, and the wave pool is quite fun. There were really a lot of people going to Jinshuitai Hot Spring this time, and there were a lot of tourists. There are many farmhouses for eating around, and the prices are not cheap, a little bit more expensive. **Lots of group buying. But it tastes good!
GGuest UserWe booked a deluxe one-bedroom suite with two beds. The living room wasn't large, but the amenities were quite complete. Some mattresses sank a bit in the middle, making them uncomfortable.
The hotel was nice and clean. The service, both in the restaurant and the hotel, was excellent overall. Yunquan Valley doesn't have many hot springs, but there is a swimming pool. The hot springs are refreshing and comfortable, but you have to collect the water yourself; there are no waiters to bring it to the poolside. The view from the mountainside is pleasant and the air is fresh. The hotel offers a free cable car ride, which takes you to several scenic spots at the top of the mountain for photo opportunities. The scenery is beautiful, with mountains and water, offering a panoramic view of the surrounding mountains. In addition to hot springs and swimming, there's also a children's water park. The entire ecological park is pleasant and not tiring to walk around. It's a great place for fun, leisure, and recuperation. I highly recommend it. The Xiangwo tea is delicious and fragrant. Each room comes with two bottles and a large 3L bottle of Xiangwo mountain spring water, which is sweet and refreshing. The tea-flavored chicken is also excellent!
XXiongshenzhuzhuThe owner and room service are very enthusiastic and the service is very thoughtful. The environment is very good and the atmosphere is also very good, surrounded by mountains and water. The hot spring pool water is real hot spring, the breakfast is quite delicious (highly recommended), and the apple tea is delicious. Overall, it was a very good experience that even exceeded expectations.
MManauI've stayed here many times, but this experience was terrible! After undressing to take a shower, there was no water. I called the front desk and was told there was a burst pipe and some rooms had no water. After waiting 10 minutes, they arranged for me to change rooms, but there was still no water there. I was forced to accept this. Why didn't they tell me there was no water when I checked in?
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