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9.7/10
Amazing
JJosephineThe lodge is 3km outside of town and thus has a quiet setting away from the dust and traffic of San Pedro. The staff was exceptional. They gave us helpful trips for sightseeing, helped us to order a taxi when we didn’t feel like driving to town, and were always so friendly and accommodating. The breakfast is very good and there is 24h free (and very good) coffee. On top of that, the pool is super refreshing, clean and with plenty of chairs and even a fridge with cold drinks (which you have to pay for of course but the prices are super fair). Bedroom and bathroom was exceptional as well. We loved our stay at Lodge Quelana!
LLeona RFantastic hotel - lovely rooms (we had the Small Double and it was more than fine for the two of us) and all areas beautifully done.
The staff were so helpful and friendly, especially Raul, whose recommendations and advice was invaluable.
Only slight drawback was not having an on-site restaurant but there are so many good places within 5 minutes walk that it really doesn’t matter (again, really good recommendations made!)
Right in the centre of San Pedro (actually behind the church) but felt very safe and secure, and literally a couple of minutes from the shops, market, restaurants and excursion agents.
Breakfast was fine - eggs an option to the buffet; fresh OJ on request and access to coffee etc whenever needed. Towels available for hire for the excursions that involve swimming.
We stayed for 3 lovely days and would highly recommend this hotel. Thank you for looking after us so well.
GGuest UserPros: -Spacious room that was impeccably clean. -Fridge in room -Friendly staff -No AC not necessary as cool during the day and sufficiently warm (with blanket provided) at night. Of note, we were there during the month of March. Cons: -Wi-fi in the reception area but no Wi-Fi in the room -Hot water was spotty. If you ran the shower long enough, you would usually get hot water...but one hates to waste water, especially in the desert. -Breakfast was lackluster and did not change from day to day (rolls, jam, butter, cereal, powdered milk, ham, cheese, one fruit). One day they ran out of food. Although, it seems that breakfasts at hotels in San Pedro are generally not great. Other: -Staff don't speak much English but if you know a little Spanish, you will be fine. -Staff very nice but reception was not always staffed and it could be a nuisance to track someone down. -Parking is outside during the day. At night, they recommend bringing the car inside the compound given the dust at night. If staff was not around, it was a pain to find someone to unlock the parking area to bring the car in/out. -There is a small pool but we only used it once for about 10 minutes as whatever chemicals they use to treat the water caused the eyes to burn. -No hairdryer or Kleenex in the room. If you anticipate needing either, bring your own. -Slightly out outside of town. Not an issue for us as we had a car. Giving it 3 stars due to the hot water issue, no wi-fi in room, and difficulty tracking down staff at times. If none of these elements are important to you, then you will be happy here.
VVCWHGreat hotel just 5 mins away from airport. Comfortable stay, have a nice restaurant that serves full fledged food, with a nice welcome drink from the bar!
GGuest UserHôtel au calme avec de très beaux aménagements extérieurs et intérieurs. La chambre et la salle de bain sont très spacieuses, bien décorées et très bien équipées (avec notamment la climatisation). Chaque chambre a une vue dégagée sur le jardin aménagé et l'isolation phonique est bonne. L'hôtel dispose de 5 piscines (dont une grande), un peu vétustes mais restant très agréables après une journée dans le désert. Le petit déjeuner était très bon. L'emplacement est excentré mais l'hôtel propose un service gratuit de navettes très pratique avec une conductrice très sympathique. Seul bémol : le personnel à la réception a été peu conciliant et accueillant (nous sommes arrivés un peu en avance sur l'heure du check in et avons dû attendre pendant plus d'une heure, l'heure officielle du check in (15h) sans que personne ne nous prévienne de la disponibilité de notre chambre).
JJamesThe hotel (homestay) is very close to the pedestrian street in the town and it is more convenient to be 100 meters away. This is a big advantage. There are trees and flowers in the yard, so there is no atmosphere. And the hotel provides a convenient homemade breakfast such as a toast driver, a refrigerator.
Although my room was outside the hotel at the street intersection, I could adapt. The problem is that the water heater in the bath in the room is a problem. The contact is often powered off. I have controlled my bath time within three minutes, but I have to cut off the electricity several times for a bath. The pressure is very high. After all, it is a plateau and cannot catch cold. Wifi is also a problem, slow and weak signal, very inconvenient.
CCristianoHotel bem simples com acomodações simples . Chuveiro 🚿 muito bom e com água quente . Único problemas são as paredes muitos finas . Isso faz com que se escute ruídos dos vizinhos . Os staffs atendem muito bem .
GGuest UserThe inside of the room was clean and tidy. WiFi etc. were also available without problems. However, the hot water in the shower was not very warm.
The location of the hostel takes less than 10 minutes to walk from the downtown, but I felt it was good value considering the price.
AamatravelcharacterI recently stayed at the Ibis Hotel and was thoroughly impressed by the experience. From the moment I arrived, the friendly and efficient staff made me feel welcome. Check-in was seamless, and they did me earlier check in.
The breakfast buffet was pretty good, offering a variety of breakfast options like omelette, sandwiches, yoghurt with granola, sweets . The hotel's location was convenient, close to public transport to go to San Pedro de Atacama and lots of Peruvian/Bolivian restaurants.
Overall, the Ibis Hotel provided excellent service, comfort, and convenience. I highly recommend it for anyone looking for a pleasant stay.
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