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Posted on Jan 2, 2024
Lucas Simas
Simply delightful... level of service. Room cleanliness with nothing to complain about. Very nice view from the room. Very comfortable beds. Bathroom with lots of comfort and hygiene items. Physical space with excellent value for money. We spent the New Year's Eve party with super crowds. Still impeccable service and cleanliness. Excellent choice at any time of year I believe.
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Price per night fromVND 2,913,617
Posted on Dec 14, 2024|Superior Double Room
Sol&NickWonderful experience. The hotel is in a strategic central location, facing the sea and with all the structure we needed. Super attentive staff too.
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Price per night fromVND 2,078,380
Posted on Dec 30, 2023|Superior Twin Room
Guest UserHotel MT good but has q to make some repairs in air cleaning and in the sauna door and the biggest problem is with Wi-Fi is MT bad
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Price per night fromVND 1,833,636
Posted on Mar 9, 2025|Standard Double Twin Apartment
Guest UserHonestly, the experience started out okay. The hotel view is wonderful, the room is spacious, and the air conditioning works perfectly. However, small details during the stay made the experience quite bad.
First, let's start: breakfast. A very mediocre breakfast with few options. The bread all looked like it was ”yesterday's,” the cold cuts and fruits looked bad, and there was no option for cream cheese, for example, just butter and a jam that would kill even non-diabetics because it was so sweet. Furthermore, the breakfast room is too small for the guests' needs, and the staff, in my opinion, is not capable of handling the number of guests. It was a given that every day, the staff had to split their time between three people to refill the coffee, clean the tables, and meet the customers' demands, which, consequently, meant that something was left behind. The balcony coffee area was extremely poorly organized. They put three tables and chairs there, and everything else was forgotten, except for the leaks on the table...
The room, while spacious, had cracks in the ceiling. The shower stall was in a state of disrepair, loose and very easy to injure anyone. Every day we preferred to shower with it ajar to avoid handling it and potentially breaking it and/or injuring ourselves. The bathroom smelled awful, too; it stank of sewage, and on the second-to-last day, we found a dead cockroach next to it...
Regarding the staff, aside from the constant sales attempts, most of them were friendly. Unlike the guests who practically run you over and don't say hello, the staff are polite. But that's okay, just a detail of the type of clientele the Casa Blanca chain attracts.
The biggest problem arose right at the end of my stay. On March 8th, I noticed a white skirt missing from my room, likely removed along with the bedding by the cleaning staff. I immediately reported it to reception, but was told they couldn't check with the appropriate department until the next day.
Today, March 9th, the last day of our stay, we conducted a thorough search, searching our bags, clothes, and every corner of the room, without success. When we questioned reception again, they not only stated that the hotel was not responsible and would not offer any solution, but also asked if I had any proof of what had happened. This was utter disrespect, given that the minimum expected of a hotel is to ensure the safety of guests' belongings during their stay. The establishment's indifference and lack of commitment demonstrate unacceptable neglect.
Bottom line: it's a good hotel due to its location, but it's not the only hotel in the area. It's worth paying more for a place that offers decent coffee and more attention to guests.
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Price per night fromVND 1,103,290
Posted on Apr 23, 2026
World traveller magmundo
I had been to this hotel ,as a guest several times. There were always minor issues with the property, but this last time was the last straw. I had booked my room months ahead,and had requested a high floor ,with double bed, but instead when I arrived, they put me in a room on the first floor ,with single beds. and a view to an electric fence. When entering the room, I could realize issues already. The key card should be put in the slot inside the room to keep the electricity functioning ,however it was not working properly, the power was cut off several times. While having a shower, the electricity was cut off . I had to call someone to come and fix it, eventually someone came to change the whole keycard slot on the wall . The room was extremely rundown ,with an old table ,rusty fridge, and in the toilet there was a leakage on the ceiling, dropping water on the floor,making it quite slippery.Some of the floor tiles were missing as well. By then I had spent most of my time after arrival trying to sort out issues with Hotel. Next morning they moved to the other hotel from the same chain, as an upgrade, but it wasn’t what I was expecting. I expected to stay in the hotel and room that I had originally booked online ,not something else. The whole experience was really annoying and frustrating, I felt totally misled,neglected and taken for granted.
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Price per night fromVND 1,006,169
Posted on Oct 20, 2024|Classic Double Apartment
Guest UserIt just takes a while to check in,
Too many people and not enough staff, and the pillows are very hard. Everything else is great!
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Price per night fromVND 932,357
Posted on Sep 29, 2025
Guest User
The marine left a lot to desire!!
Super educated officials
Excellent service.
But the morning coffee is terrible!
They put me in a room that shower and inside the bathroom.
Super risky slipping and falling.
Air conditioned is not ice.
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Price per night fromVND 1,705,437
Posted on Jun 4, 2026
MrmatosalanJá fiquei algumas vezes no hotel, da última vez cheguei antes e verifiquei se podia fazer check in antes o Que não foi possível, o horário que o recepcionista falou que seria possível era às 15h porém era 15:15 eu fui falar com o recepcionista daí foi que ele liberou o apto! A impressão foi que ele teve má vontade de fazer o check in antes e ainda esqueceu se eu não tivesse ido falar com ele estaria até agora esperando. Na contra mão disso tudo solicitei um late checkout e a recepcionista na parte da manhã deixou, ela falou que era tranquilo por ser um Domingo. Enfim vale pelo custo benefício e a localização, hotel tbm táprecisando de uma reforma.
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Price per night fromVND 1,546,159
Posted on Jan 19, 2025
Guest User
Rightly large room, clean electric shower but old box
Reasonable breakfast, it was raining a lot and had many drop points
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Price per night fromVND 920,703
Posted on May 31, 2024
nick
Well situated, room a little small, and smells of damp ,no netflix, good breakfast
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Price per night fromVND 1,208,180