Hotel Al-Andalus

"This is the shabbiest and ugliest hotel I've ever stayed in in Spain. It's not even worthy of being called a hotel. The room was dark and smelly. The breakfast, which I paid extra for, was inedible. The pillows were yellowed. I asked for a refund at the hotel but it was not available. It's rubbish."

Hostal Boutique Bajamar

"This is the 2nd time we have stayed here. Everything clean and modern. Sara on reception at the Hotel was super helpful Thank you."

Apartamentos Marina Turquesa

"This is a great place to stay if you're looking for peace, tranquility and location. The rooms could do with a face-lift but they are spotlessly clean and the hotel are very helpful with everything. The sound of the birds morning and night are tranquil and the location is fantastic. Beach is stunning with plenty restaurants"

Naim Guest House Nerja

"Bright, relaxing, clean and comfortable rooms, beautiful terrace with mini pool , seating, tables and kitchen. I loved coming here- repeat customer- and stayed 4/5 times. However- last week I was subjected to twisted, toxic, sinister, abusive, patronizing, provoking behaviour from the manager. His nonsense started just after I checked in, which left me furious and did the opposite of what I wanted to do, which was relax. Received a WhatsApp message from him telling me to leave the room tidy - the false accusation was I'd left my room "untidy/desorganizada." Not dirty, but messy. That is a total lie. And he had no proof. And why on my 4th/5th stay would I suddenly become messy? I was barely in the room. I have worked as a chambermaid, I know very well what a messy/disgusting room can look like. He has an issue with me leaving the heating on. At night the room was cold and yet they refused even a duvet or blanket ( see photo ) that's why the heating was on. I am free to use air con/heating with no restrictions and yet that makes me messy? Any rubbish was in the bin - how is that messy? Towels can be left on the ground - I do that to show the chambermaids they were used. So I did nothing wrong and there were no signs in the room telling me to do any of what he criticized me for. He is wrong. I was right. And yet no apology, only further criticism about how I was reacting to his lies and abuse. Doubling the abuse. This is the manager of a guesthouse where I am a repeat customer!! If he treated all guests like this he´d have no guests! I was rightly upset and challenged the person writing the messages. What followed was a long, petty, demeaning and condescending exchange in which he refused to apologise and insulted me more. He had no examples, no proof, and nobody had mentioned this to me after I checked out weeks earlier. The screenshots attached show him flitting from "oh it's ok if you're tidy, that's fine" to accusing me of having rubbish everywhere and towels everywhere. He should have apologized for the upset caused, if he valued customers. Even if it had been slightly messy (it wasn't), tidying the room is not my job as a guest, it is included in the hotel price. There are no signs saying ¨tidy your room¨. I felt as if he was my mother, and I was a chid! ¨tidy your room!¨ ( obviously leaving dirt is not ok -and I didn't). The person who wrote the messages called himself "Gregorio." I emailed "Gregorio" on his private email and the generic email last Wednesday. It is now Monday of the following week and no response. This is the really twisted part; I was told by the abusive texter, that I would speak to the abuisve texter -who caled himself Gregorio - on the morning after the whats app messages were sent. But ¨Gregorio¨ was nowhere to be found, and a man called Rafael (who I am sure was the abusive texter) wanted me to talk to him instead. I asked him to read the detailed complaint emails, as he was the manager on shift, but he wo"

Hostal Marissal by Dorobe

"The hotel was clean but the room was very noisy at all times of the day . The service in the hotel was very slow . The staff cleaning outside at 2am shouting to each other."

Hotel Plaza Cavana

Hostal Azahara

"The three days we stayed were great! The location was ideal, and the hostel staff were very nice."

Apartamentos Playamaro

"To whom it may concern, My name is María Hinojosa Peralta and I stayed at the Hotel Playamaro, with a reservation made through the platform ***********. I wish to file a formal complaint because the actual conditions of the accommodation do not match the images or description published on the platform at all. Upon arrival: • There was no receptionist or visible staff. • The place appeared abandoned or closed. • The entrance and common areas made me feel unsafe and afraid. • I believe the advertisement constitutes false advertising, as the information and photos published do not reflect reality. I request: 1. A partial or full refund of the amount paid. 2. That the accommodation listing be reviewed and, if necessary, removed for failing to meet the minimum standards of safety, customer service, and transparency. I have attached photographic evidence and a copy of the reservation as proof. I expect a prompt response to this complaint. Should I not receive one, I reserve the right to contact the appropriate consumer protection authorities. This is a SCAM! I HOPE A HEALTH INSPECTION COMES SOON!"

Apartamentos Turisticos José Cruz

"Jose Cruz apartments are perfectly situated for a short break in Nerja, a short walk from Burriana beach. The apartment was spotless, with all the amenities you could ask for. The host, Antonio, was extremely welcoming, personally showing us around the communal areas as well as the apartment. Nothing was too much trouble for him or his staff. Would definitely recommend this location for any couple planning in staying near the beach in Nerja."

Hotel Riu Monica - Adults Only

"In general good, Riu is a good chain. I recommend it"

Apartamentos Latin

"I don't like giving poor reviews but I have to be honest. Although the location was good the apartment was underwhelming. It wasn't fully airconditiond only in lounge.one bedroom had a ceiling fan and the other a cheap plastic fan.most of the furnishings were poor quality. It just felt everything was just the bare minimum to meet requirements. To be fair towels and linen were good.the pool is so small and wedged up a corner with walls all around it and doesn't get much sun.wifi was ok but not good enough if you need to do work while staying there.just letting you know the truth if your thinking of booking it."

Apartamentos HC Burriana Playa

"First time we stayed we didn’t book a terrace, so on our trip this year we opted for room with a terrace what a difference it made. The apartments are clean with all amenities, Wonderful sea views and perfect location. We will be booking to stay here again when we come next year."